★
Worldwide Express Reviews
80% Recommend to a Friend
95% Approve of CEO
Recommend to a Friend
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Tom Madine
466 Ratings
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- "long hours and be ready for the never ending mind games that will be inflicted upon you." (in 18 reviews)
- "A lot of prospecting alot and you have to check in and be an account manager and maintain the customer." (in 10 reviews)
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Found 857 of over 872 reviews
Updated Sep 19, 2023
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- 5.0FEATURED REVIEWMar 1, 2023Manager of Strategic PricingCurrent Employee
Pros
I have grown my career here by working with and shadowing different teams. I was given opportunities that were outside my prior experience portfolios and this has helped my career blossom.
Cons
Though they have made recent and very positive shifts in the right direction, I have had to thoroughly advocate for myself when asking for new rolls, income or career momentum.
Worldwide Express Response7moThank you for taking the time to share your perspective. We are so glad to hear that you have been given the opportunity to grow in your role through support and collaboration from other teams. Teamwork is very important to us. Continue to be an advocate for yourself so you can experience all you want here at WWEX. Thank you again for sharing your feedback.
- 5.0Sep 14, 2023AREA SALES MANAGERCurrent Employee
Pros
Love the culture, management team and upward mobility
Cons
There are no cons to working at worldwide express
Worldwide Express Response3dWe are so pleased to see this 5-star review!! Culture, upward mobility, and strong Management teams are all things we take pride in, so to hear you feel the same is fantastic. Thank you for all you do!
- 2.0Sep 4, 2023Account ExecutiveFormer Employee, more than 1 yearGrand Rapids, MI
Pros
A lot of freedom was given to employees, the celebrations were fun when things were going well, and met a lot of great people where we were mostly all around the same age (right out of college or a little older). This was a great experience and know some of the qualities I gained will only assist me in my future endeavours.
Cons
The leadership is a struggle in this office which creates groups and natural division. This makes it difficult to all pull in the same direction. The company is okay as a whole, but this specific office environment was not for me. There is clear dysfunction at the top and the issues are not actively addressed/acted upon which creates a dangerous cycle that many no longer want to be involved with. This is proven with high turnover. Outside of that, no one seemed to understand the compensation plan and that was a red flag because it was difficult to get straight answers from anyone regarding pay. Make sure you do your homework!
2 - 4.0Sep 19, 2023Anonymous/EmployeeCurrent Employee, more than 5 yearsSaint Louis Park, MN
Pros
If you can get on the right team, it can be great. The atmosphere can be fun, direct managers can have a genuine concern for your well being and will go to bat for you. Pay seems fair to the industry and benefits are on par as well
Cons
Upper Management feels like they make some very poor decisions with blanket rules regardless of how people are affect. Likewise communication from upper management can feel fragmented, poorly executed, or completely non-existent when it should not have been
- 2.0Sep 12, 2023Anonymous EmployeeFormer Employee, more than 5 years
Pros
-Usually gives a 1.5-3% annual raise. -People usually make good friends with other employees on their team. -After a year in your position, you can apply for other jobs within the company. -Nice amenities. -Hybrid options for almost all positions.
Cons
-Managers are usually promoted because they have connections or have been there for a while so it seems like the next logical move. -Annual reviews tend to be about the last month/quarter's performance and initiatives/accolades that occurred in the beginning of the year are often forgotten or overlooked. -Annual raises are capped at 3%. If you get promoted throughout the year they deduct your salary change from the 3%. -Poor benefits; the absolute bare minimum allowed. -Poor pay. On the lower end of salaries and give gifts throughout the year to "thank you" for doing your job. -Some managers abuse their power and have been known to make employees feel unseen and worthless. -A lot of us used to love working here. Change is necessary and usually good but it depends on how it's executed. Morale has been rapidly declining over the last few years and the culture is broken. -Lame PTO benefits - remote employees go on vacation without ever telling their boss so they can save their PTO.
Worldwide Express Response3dThank you for sharing your feedback as we can always do better. We do offer a variety of career paths within the company and between brands. We fill many jobs through our employee referral program and promote within which attributes to the long-term career satisfaction and friendships that naturally evolve over time. Like most companies, we do allocate funds annually to award merit and are in line with current benchmarks. We also promote top talent throughout the year awarding high performance. Our company engagement score remains steady above industry and size benchmarks and we are always looking for new ways to connect with our hybrid remote teams.
- 5.0Sep 8, 2023ManagerFormer Employee, more than 1 yearDallas, TX
Pros
Good company - one of the biggest in the industry.
Cons
Not necessarily bad, but some people may not like a sales-oriented culture, but this is a sales company!
Worldwide Express Response3dWe appreciate the 5-star review! We are happy to hear that you enjoyed your time with the organization and wish you the best in the future!
- 4.0Aug 25, 2023International Operations SpecialistCurrent Employee, more than 5 yearsDallas, TX
Pros
Work life balance is possible. Left to your own device as long as following protocol from on high. Superiors are generally easy to reach out to when needed.
Cons
Long hours into evenings. Sudden shifting of teams and operations causing down shift of team dynamic and spirit. Inconsistent compensation across team members.
2Worldwide Express Response3wWe appreciate you taking the time to leave this review! We love to hear that you enjoy the work life balance and that you feel supported in your role. The honest feedback regarding the merging of teams is also appreciated and an area of focus we strive to achieve more synergy around as we grow. We are always looking for ways to better navigate complex integrations and improve our processes. Thank you for all of your hard work and dedication over the last 6+ years!
- 4.0Sep 11, 2023Major Account ManagerCurrent Employee, more than 3 yearsDallas, TX
Pros
With mergers of UniShippers and GlobalTranz there are lots of paths for advancement
Cons
Not a lot of diversity in sales or management teams
Worldwide Express Response3dThank you for leaving a review! We are growing careers and glad that you are seeing the advancement opportunities within the organization! We are excited about our brand partnerships and the doors that they have opened up. We look forward to your continued success here!
- 3.0Sep 12, 2023Account ExexutiveFormer Employee
Pros
Great environment to work at.
Cons
Company is run by house accounts and not a very solid commission structure
Worldwide Express Response3dThank you for taking the time to leave a review! We are happy to hear that you enjoyed the work environment as we really pride ourselves on the company culture. We wish you the best!
- 5.0May 17, 2023Enterprise Account ManagerCurrent Employee, more than 3 years
Pros
Can't say enough good things! I love the way their promotions are structured with clear outlines of when you'll hit your next promotion and exactly what that increase in pay will be. They have also worked so well with me with my personal life and moving for my husbands job. The people are great and have become great friends of mine. If you work hard in this company and truly care, the limits are endless and they will take care of you!
Cons
Not really a con for me, but it is extremely fast paced. You have to take the time out of normal work hours to continue your growth. This could be catching up on emails, preparing for meetings, teaching yourself a new process, roleplaying, prepping for the week on a Sunday night. Those things are going to take you to the top!
Worldwide Express Response4moThank you for this great review and for the detailed feedback. This is very helpful. We are happy to hear that you feel there are career progression opportunities, strong work life balance and great people. We have an amazing culture! We also appreciate your honesty about the pace of our environment. Our fast-paced environment is a result of the growth we have been experiencing but thank you for your commitment to finding ways to get things done. Keep up all the great work you are doing!
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Worldwide Express Reviews FAQs
Worldwide Express has an overall rating of 4.1 out of 5, based on over 872 reviews left anonymously by employees. 80% of employees would recommend working at Worldwide Express to a friend and 76% have a positive outlook for the business. This rating has decreased by -6% over the last 12 months.
80% of Worldwide Express employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Worldwide Express 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Worldwide Express to be management, culture, career development and the cons to be work life balance, benefits.
