Wounded Warrior Project Reviews | Glassdoor

Wounded Warrior Project Reviews

Updated February 15, 2017
61 reviews

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3.4
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61 Employee Reviews

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Pros
  • Great benefits although the salary is not high enough to retain the best employees (in 5 reviews)

  • Great place to work with great people (in 3 reviews)

Cons
  • They are swiftly terminated because they are no longer a culture fit (in 5 reviews)

  • It claims to prioritize innovation, but does not listen to employees (in 3 reviews)

More Pros and Cons

  1. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wounded Warrior Project full-time

    Pros

    Culture is amazing and everyone stays positive

    Cons

    None. This is the best job on earth.


  2. Helpful (1)

    "Doing Great Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Jacksonville, FL
    Former Employee - Program Manager in Jacksonville, FL
    Recommends
    Neutral Outlook

    I worked at Wounded Warrior Project (More than 8 years)

    Pros

    I have never worked with a better group of dedicated and passion people.

    Cons

    Upper management did not provide enough structure for the rest of the team to work within. It was do as you think/feel until you we think you did it the wrong way.


  3. Helpful (4)

    "I would not recommend it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management
    Former Employee - Management
    Doesn't Recommend
    Negative Outlook

    I worked at Wounded Warrior Project full-time (More than 3 years)

    Pros

    Used to be a good company which focused on working hard and many of the ideas from Jim Collins' book Good to Great.

    There are some employees who are kind and truly want to help veterans in any way possible, and they go above and beyond to do so.

    Comfortable office atmosphere, and all needed supplies to complete one's job duties are provided.

    Cons

    The media reports are true in regards to huge financial waste and a very prominent culture of fear. If you are not liked by the "key" players within the organization (who remain the same people even now that there is a new CEO), you will be treated poorly, your opinion and ideas will be blatantly disregarded, and it will be made clear to you that at any moment they can terminate you due to "not being a cultural fit"--whatever that means (obviously it is subjective). However, if you are part of the "in crowd", you are golden and will not be messed with at all. Matter fact, you can do no wrong.

    They waste a lot of money on programs which do not impact long-term change in the life of a warrior and/or their caregiver or family. They are useless events and they will try to sell the idea by saying that if this event gets at least one veteran out of their home and engaged, then it was all worth it. That sounds fantastic in theory, but they waste MILLIONS of dollars on things like parties, renting out movie theaters, tickets to football and baseball games, etc. and maybe 1 out of every 500 veterans will be that one "special" story of someone who engaged because they went to this event. Additionally, there are MILLIONS wasted on SWAG (WWP branded t-shirts, umbrellas, snow pants, beanies, hats, gym bags, blankets, towels, stress balls, pens, pins, stickers, magnets, yoga pants, basketball shorts, jackets, sunglasses, backpacks, portfolios, water bottles, teddy bears, bracelets, etc. etc.). You tell me...does spending millions on SWAG make sense when there are veterans who are jobless, homeless, in need of financial assistance, isolating in their home due to mental health concerns, etc.?

    While I was there they spent $25,000 on a street party for veterans; they had 3-5 day Project Odysseys run by staff who are not trained in mental health, thus putting vulnerable veterans at serious risk; they had a Warrior Ball and spent more than $50,000 and only half of the guests showed up; they would rent out movie theaters to watch the latest Hollywood release; they would take veterans to events like football/baseball/hockey games, shows, theme parks, etc.

    Every single employee also gets a credit card, and receipts do not have to be submitted to show what you purchased. There are no policies (literally, there is no policy manual) relating to anything done within the company or how one uses their credit card. At the lowest level, the spending limit per month is $5,000, and at the highest it is well over $50,000. When traveling for work, there is no meal stipend, so one can eat wherever they want and spend whatever they want.

    Advice to Management

    To the CEO: While you focus on cleaning up the mess externally and improving the organization's reputation, also look to see who remains in senior management--because these are the same people who were there when the media uncovered WWP's practices and when the CEO and COO were terminated. With the same senior leadership in place, the culture of fear and the unethical behavior continue and the morale of the employees could not be lower. This organization started with a great intention, and it was truly needed. It has now deteriorated and it is a shame. I would never work there again, and I, personally, would never donate money to them.


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  5. Helpful (1)

    "Outreach"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wounded Warrior Project full-time

    Pros

    Best people in the world working towards the betterment of wounded warriors and their family members. Fun times.

    Cons

    The warrior/veterans and family members are at times extremely ungrateful and have an entitled mentality. If they don't get what they want when they want it, they are rude and obnoxious to staff! Some of them don't need the services and they clogged up the system for the warriors that really need help.

    Advice to Management

    Weed at the malingerers in the data base and get back to the truly needful wounded warriors.


  6. Helpful (4)

    "Don't believe the hype"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Coordinator in Jacksonville, FL
    Current Employee - Program Coordinator in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Wounded Warrior Project full-time (More than a year)

    Pros

    The upside to working there was meeting some really amazing people, who were also terminated or let go during the "restructuring" that recently took place. The programs where highly effective prior to the role changes of various leadership members, which actually helped drive down morale and member participation. When the numbers became more important than the mission, purpose was lost. Focus was lost. Staff lost faith in the "leadership".

    Travel was amazing. Getting to work with a variety of coworkers, alumni/warriors, and new experiences to add to my resume. The programs WERE quite solid, at one point in time

    Cons

    There is no true level 5 leader at WWP. To be a cultural fit to be a part of this organization is multi-faceted and sometimes uncomfortable. THE LEADERSHIP THAT STILL EXISTS TODAY IS A PART OF THE ORGANIZATIONS CONTINUED DOWNFALL!

    If you speak up and your contributions go against the norm or you actually do your job the way it's needed to be done, you paint a target on your back. They ask you to be fearless and to be vocal, proactive, and daring...once you DO...you're now have an expiration date on your head.

    Not all leadership has the degrees they need to actually occupy the roles they hold at WWP. Fraud, Waste, and abuse of funds goes happen and is coveted under the guise of program spending or team building.

    Advice to Management

    My advice to management is simply listen to the people who ACTUALLY do the WORK. If you rely solely on the numbers of a coordinator or specialist and have no real idea what's going on...you've already failed. I mean, when the TTA director gets a new position after their entire team gets let go... what kind of message does that send to the rest us around the organization? I'm surely expiration date has been calculated...tick rock, tick tock!


  7. Helpful (5)

    "What was and what is"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Physical Health & Wellness Coordinator
    Former Employee - Physical Health & Wellness Coordinator
    Recommends
    Neutral Outlook

    I worked at Wounded Warrior Project full-time (More than a year)

    Pros

    What was as I knew it...
    - Strong company culture and onboarding
    - Fantastic teammates who all care to be there and make an impact
    - Autonomy with programs to run/how to run a program
    - Ability to travel and participate with other organizations/VSOs
    - High visibility events and vast areas of professional growth and development (program side: negotiating, contracts, deliverables, event planning, marketing)
    - Great benefits (401K match, 120 hours of PTO/sick given on day 1, travel reimbursement, discretionary days)

    Cons

    - Most management hasn't done the coordinator/specialist role so there is a learning curve
    - Despite autonomy sometimes it is "this is the way we're doing it"
    - Managers form bonds and if they don't like you as a coordinator/specialist, you're out
    - "Transparency" is a thrown around word that doesn't mean transparency by its actual definition
    - New CEO and movement in upper leadership is a big question mark at this point. I hope the organization can again make the public/donors happy, but more importantly the warriors.

    Advice to Management

    More advice for managers of managers in the hiring process...
    - Don't just look to hire people outside the organization because you can/want to; there are plenty of management material people within the organization who better know the job and are willing to move up.


  8. Helpful (5)

    "Proceed with Caution"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Benefits are the best out there.

    Cons

    They say everything is transparent but there is really nothing transparent. They are still running like a start up with no experience even with millions of dollars in donations and over 500 employees. They have very little respect or loyalty to their employees.


  9. Helpful (3)

    "Transition Training Academy Instructor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Wounded Warrior Project full-time (More than 3 years)

    Pros

    Great benefits although the salary is not high enough to retain the best employees. The face to face interaction with soldiers and their families is great.

    Cons

    Upper management does not listen to subordinate ideas and information is not relayed to all teammates like it should be. Annual pay raises are extremely difficult to obtain.

    Advice to Management

    Annual cost of living pay raises should be implemented. Christmas bonuses or another bonus program that is better than forced rankings would help team morale. Cut some of your management. There are far too many managers and above than what are actually needed in an organization of this size.


  10. Helpful (1)

    "Outreach Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outreach Coordinator
    Current Employee - Outreach Coordinator
    Recommends
    Neutral Outlook

    Pros

    Very innovative in veteran approach to care with full service. The regional offices work with full commitment to the warriors and their families

    Cons

    Sometimes communication can be silent.


  11. "Specialist"

    Star Star Star Star Star
    Current Employee - Specialist
    Current Employee - Specialist
    Recommends
    Positive Outlook

    I have been working at Wounded Warrior Project full-time (More than 3 years)

    Pros

    Great place to work, great people, great benefits, and very innovative.

    Cons

    No real cons. Can be hard to move around.



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