Wright & Filippis Reviews | Glassdoor

Wright & Filippis Reviews

Updated August 17, 2017
45 reviews

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2.7
StarStarStarStarStar
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Anthony J. Filippis, CPO
27 Ratings

45 Employee Reviews

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  1. "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rochester Hills, MI
    Current Employee - Anonymous Employee in Rochester Hills, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wright & Filippis full-time (More than a year)

    Pros

    Very friendly and helpful co-workers, they like to promote from within, and do things to improve morale such as frequent pot lucks and employee surveys

    Cons

    There are really no cons

    Advice to Management

    Continue to show employees they are valued.


  2. "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wright & Filippis part-time

    Pros

    workers were friendly, nice office space

    Cons

    a lot of office politics

  3. "customer service rep"

    StarStarStarStarStar
    Current Employee - Customer Service Representative in Warren, MI
    Current Employee - Customer Service Representative in Warren, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Wright & Filippis full-time (More than a year)

    Pros

    your co-works great people to work with.

    Cons

    They pay is very low for what the company wants you to work for.

    Advice to Management

    None really it's really upper management (owners)


  4. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wright & Filippis full-time

    Pros

    Good people doing good work

    Cons

    No cons at this time

    Advice to Management

    Communicate


  5. "Current"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The people here are nice

    Cons

    We are not paid enough


  6. "Real deal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wright & Filippis full-time (More than 3 years)

    Pros

    Best coworkers almost like family

    Cons

    Not paid enough, cuts pay of all employees when company isn't doing well, if you try to speak up you will get fired

    Advice to Management

    Treat your employees better and give raises or bonuses. We are very underpaid. Defend us when we are disrespected by patients


  7. "Went from yay to nay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Wright & Filippis (More than 5 years)

    Pros

    My coworkers were like family. Pretty good experience across a few different jobs (customer service, healthcare, insurance processing). Great mission.

    Cons

    Pay and benefits weren't great and got worst over time. No one at the corporate level took the time to get to know employees in the individual offices and it didn't seem like they cared. There was also a lot of pettiness between employees in the offices at times. Constant changes in insurance and healthcare meant that as soon as you learned something or there was a policy in place, things changed. There wasn't enough training in anything and not enough hours in a day to complete what needed to get done. Staff was being laid off constantly. Management refused to stand up for their employees when they were getting screamed at for something that was just a corporate policy and not at all their fault.

    Advice to Management

    Come down from the ivory tower and work in the trenches with the little folks. You'll learn a lot more. Every employee in my office wore many different hats; please reward them accordingly.

  8. "Lost sight of their mission; Terrible management; No loyalty to employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Employees (other than management) mostly care about customers, but even that is changing for the worse.

    Cons

    Lack of respect and communication from management at all levels, run mostly by family members who can't get out of their own way. They give lip service to "caring about their patients". In a world where more and more people need home healthcare, they are reducing services, closing offices and laying off staff -- what does that tell you about the company's future?

    Advice to Management

    Sell the business to adults who know how to run a company.


  9. Helpful (1)

    "Company needs a lot upper management help."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Manager in Detroit, MI
    Former Employee - Office Manager in Detroit, MI
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Wright & Filippis full-time (More than 5 years)

    Pros

    The employees made going to work worth it. Most of the employees are great people! We didn't have to work weekends.

    Cons

    Pay was low for everything office managers have to deal with in a daily basis. No communication from upper management even though they loved to use the phrase "we want to be transparent". They restructured the company and some of the upper management has no clue how to do their job.

    Advice to Management

    Treat everyone one equally. Do not show favoritism even though it's human nature to like some better than others.


  10. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Burton, MI
    Former Employee - Customer Service Representative in Burton, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Wright & Filippis (More than a year)

    Pros

    It was family oriented, lots of room to advance, appreciated their employees.

    Cons

    They sold their DME and Respiratory portions of the business, went downhill after that.


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