Wrike Employee Reviews about "sales team"

Pros

-free lunches, lots of snacks

Cons

There are so many negative things I could say about Wrike that I would be here for hours typing it up. Sales team is being treated horribly. With the difficult times many are facing due to Covid-19 people are already stressed and Wrike leaders are continuously threatening our job security if we are not hitting the stupid daily metrics they have set and keep raising/adding to. Micromanagement has gone to levels that it should never go to. Every sales rep is extremely burnt out with thier demands. Going through something like COVID-19 tells you alot about the company and the people you work for. This is not a time to take advantage of your customer and your employees. Sales team is being way too overworked for the amount of useless work management is making them do not to mention how little we get paid. I'm assuming you can tell a certain theme going on at Wrike just by reading some other recent reviews.

Pros

There are some cool people here. I think if we were in-office happy hours would be fun and friends would be made. The medical benefits are also good.

Cons

This is a job you should take while you’re still applying and interviewing for the sales role you want to have. Wrike is a step up from unemployment but you should not work here long term or make life changes to accompany this job. I was an Account Executive here. Below is my experience. I’m going to use actual sales statistics and give the honest breakdown of how sales works at Wrike. If you’re currently gainfully employed you should not leave your current job, period. Wrike has what’s called a sales enablement program that will last the first 5 weeks of the job (This means you don’t actually start selling until around week 5). The thing is, if they don’t like how you do any part of this enablement program you’ll be fired immediately. I cannot emphasize this enough. People moved from across the country and uprooted their lives only to be fired upon arrival for missing a few questions on a multiple choice test or not giving a satisfactory presentation. There are no chances for redos and you will be fired immediately over a two minute Zoom call. Do not let this be downplayed during the interview process. Turnover is extremely high due to people being fired and an abundance of people quitting. On my AE team there were about 20 people. Four of those people had been there 1 year or longer. Nine of them had been there longer than 6 months. Less than 50% of the people who come here stay here longer than 6 months and less than 25% stay longer than a year. There’s a constant outflow and inflow of new hires, this is one of the reasons they’re always hiring for sales (check the careers page on the Wrike website). Promotions do not take 6-12 months as stated by recruiters/hiring managers. If you’re one of the top one or two Account Executives it would take around 15 months. For most people it’s expected it to take 18-24 months. Most people do not stick around long enough to be promoted so it’s honestly difficult to get much data on this. The pay they give you in the offer letter isn’t something you’re expected to receive and it’s highly unlikely you’ll hit quota. In 2020, exactly 3 three AEs hit quota out of the entire segment. Most people hover between 80-90%. If you ask how many of their AEs hit above 80% they’ll say every single one of them did which is amazing. This is because you’ll be immediately fired if you hit below 80% for two months. If you’re currently interviewing, ask the hiring manager what the average attainment for the team is. They’ll likely say “It’s below 100% but the industry average is 44%. That means our sales team is doing absolutely amazing.” Quoting that industry average is their response to the clear quota issues. You will not make that OTE and they don’t expect you to. This is a job you should take if you’re in between positions and don’t have any options. You should not leave your current situation to work here because it’s highly likely you’ll get burned. If you start here you should not stop the interview process with other companies. There are sales roles with obtainable quotas out there with more sellable products and more job security. Also, I can confirm, the five star reviews are fictitious. HR asks every single new hire to write an anonymous review before the actual training starts.

Pros

Lot of effort on the offices for employees and lunch/catering. The people working there are great and smart, lot of things to learn from each other. Events and culture team are putting a lot of effort to bring the team together when Sales leadership is separating them from each other.

Cons

Wrike want to be an enterprise company without Enterprise experience. Lot of manager have no experience outside Wrike, they are growing in the bubble and then teach experienced peoples (no comment available). During the Covid the economy is falling appart in the world and executives are blaming and playing fear on the reps who are not doing the target (even if they were top performer previously). "The issues is alway at the bottom" No marketing strategy in place or late on the market, this is really hard for reps to win a market when they have poor support and no flexibility on model. Also the company is directed from US and developed in Russia, the communication doesn't seems to pass sometimes. To much internal meetings per weeks to listen some controlled information and no transparency. Growing and Winning is also understanding his failure ! so share them with the team and ask help if you have no clue how to fix. No one is more valuable than anyone else, we are all in the same boat.

Pros

+ Well funded start-up, low burn rate + Young and likable co-workers + Fair compensation + Commuter benefits + Very international with sales team in San Diego, leadership and marketing in Mountain View and all the engineers in Russia Great place to start after college and find a better gig after a year of experience to put on a resume.

Cons

- Absolute chaos. Everything is really disorganized - Really poor communication. I don't even know what my teammates are working on - Bad managers and leaders. Peers and I feel that they are passive aggressive, withhold information and bully employees. - No focus on career growth or mentoring - IT will slow you down. You'll have to beg to get help if your Mac is broken. There have been days when the phones and internet doesn't work and my boss is screaming at the HR lady to get things fixed Biggest worry is that its a very competitive space and our product and marketing folks is not helping us win. Money that the sales team earns keeps Wrike alive.

Pros

Work-life balance is great. No micro-managing. Very diverse company. Nice people to work with.

Cons

Wrike is a project management software that helps companies stay on task, organized, and efficiently manage projects. Wrike is a company with poor efficiency and is highly unorganized. Wrike has everyone that is on the sales team go through training that is long and unuseful, especially if you have previous sales experience at a past organization. However, the training is great if you are new to sales and have no or little experience. Because the training is so long and unhelpful, they will most likely burn out their sales reps before they have an opportunity to sell. The pay for Account Executives is well below the industry average. You will most likely get an offer for 45k with a 90k OTE. If you live in a major city, the base pay most likely won't cover your cost of living and because the MAJORITY of the team isn't hitting their quota, one should expect not to take home their advertised OTE. This role/company is a stepping stone to a bigger ladder so don't stop interviewing if you accept this offer. You may be leaving money on the table!

Pros

Work from home - I don’t feel micro managed like past sales jobs GREAT work life balance - more PTO then any of my past positions and free paid “give back days” through the year. Software is a cool industry

Cons

Very highly Turnover in leadership. None of the sales managers left have actually sold the product and I see talented sales people who are not reaching their potential and I personally feel our manager’s don’t have the industry know how or product/processes knowledge to help us close deals. How commission is calculated is confusing and no one seems to understand how it works (including leadership). Most of the new sales team is not hitting quota consistently, and when the renewals team Had an amazing year and a handful of them did reach 100% — quota was doubled. DOES WRIKE NOT WANT ITS SALES REPS HITTING GOAL???

Pros

Wrike is the epitome of what companies strive to create when it comes to finding great people and creating an awesome workplace culture. The CEO is quite literally a genius and the product is easily best in class. Wrike is not a niche application which means you can sell to just about anyone, but this will also require a strong understanding of its capabilities to tailor demos to your audience. The Customer Success Team is extremely knowledgeable and helpful. They are often extending the olive branch so long as you do not take advantage of their time and consideration.

Cons

Wrike has a fairly steep learning curve. There are constant product releases and product improvements that are not always communicated very well to the customer facing team (Sales, CS, PS). This can create headache and unnecessary frustration . The new sales management has done considerable damage to the sales culture and sales team. There was an alarmingly exponential increase in turnover since the new Sales Management took over January 2018. They instituted a comp plan with a sliding scale 'decelerator' that did significantly more damage than any accelerator could do good. You quite literally were forced to sandbag & hide deals to ensure you were aligned to hit quota the following month. The implementation of this decelerator was pretty shocking considering they pay their SMB/MM AE's well under the industry average. Think of it like being kicked while you're already down. Missing two months in a quarter will cripple your paycheck. **As a clarification that I am not biased, look up the sales managements last company on Glassdoor (Both CRO and VP came from the same org). History clearly repeats itself, and what they are doing does not work, hasn't worked, and continues to damage.** SDR Candidates BE WARNED: The SDR team has without question the highest turnover of any department at Wrike. They are considerably underpaid and have a very convoluted commission plan that their own management cannot clearly explain or articulate with reasonable comprehension. Last year there was an issue around comp plans that resulted in 90% of the team not hitting quota or being paid what they had been all year. It was written off as a 'clerical error' and never addressed again. SDR's are treated as expendable and are worked into the ground.

Pros

Met some cool folks working here & snacks in the kitchen

Cons

I can go on and on but I would be sitting here for hours.... Lets back this up to when COVID, Andrew Filev (THE CEO) specifically said word for word to 'lets not exaggerate and overreact' and would make jokes about COVID and told us to not overreact.. mind you this was beginning or March when many companies have taken precautious measures to protect their employees from a global pandemic and our CEO tells us to not overreact?? This right here shows you the EMPATHY that the CEO has for his employees and how important their health is.. Not to mention the San Jose office barely gets a cleaning done.. an office cleaning is done once a quarter if we are lucky.. -Sales team at Wrike are being treated HORRIBLY.. Account managers are given unrealistic KPIs that regular SDRs don't even hit.. the sales team are being ruled by management who are on a power trip and are being managed with fear, oppression & threats. The sales team are pushed to think that we all should be lucky to have job during this pandemic giving management and leadership a reason to increase our workload beyond even measurable with zero consideration for one's mental health.. yet the HR team parades celebrating mental health awareness month. Working at Wrike during COVID has shown its true color's, all employee satisfaction has sinked significantly and people are jumping ship. Not to mention, they will drive you to drive their own paying customers away with harassment of phone calls and emails. Wrike has no empathy nor respect for their employees and for their paying customers.

Pros

free food & Mac laptop (the basic standards of any tech comany)

Cons

It's hard to know where to ever start here.... Sales management are so focused on old school sales tactics that aren't working and instead of being open and listening to other approaches they set unrealistic KPI's around doing the same thing over and over again .....given this approach and the level of micromanagement it's no surprise that so many of the team are missing their targets and constantly looking over their shoulder waiting to see if they'll be next in line to be fired over a 2 min Zoom call