Wyndham Capital Mortgage Reviews | Glassdoor

Wyndham Capital Mortgage Reviews

Updated May 5, 2019

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Found 140 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
62%
Recommend to a Friend
77%
Approve of CEO
Wyndham Capital Mortgage CEO Jeff Douglas
Jeff Douglas
117 Ratings
Pros
Cons
  • "Work Life balance could be difficult for those with families(in 16 reviews)

  • "There is no cons for me at the moment(in 8 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (4)

    "Employee"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Wyndham Capital Mortgage full-time

      Pros

      Caring Culture, great values that drive great people.

      Cons

      This isn't just a job. People that come to work here are empowered to affect change for the good in an industry fully embracing new processes, strategies and fintech.

      Advice to Management

      Keep on charging!

      Wyndham Capital Mortgage2018-06-20

      Wyndham Capital Mortgage Response

      June 26, 2018Talent Acquistion Specialist

      We couldn't agree with you more. It's employees like you who make Wyndham so great! Thank you!

    • "Care & Opportunity"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Charlotte, NC
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Wyndham Capital Mortgage full-time for more than 3 years

      Pros

      Open communication with management Fun culture events like food drives, habitat, holiday office activities, etc. Opportunity to learn or work on things outside of my normal job Really great people to work with that care about each other

      Cons

      None that matter that much to me.

      Wyndham Capital Mortgage2019-02-22

      Wyndham Capital Mortgage Response

      March 7, 2019SVP of Human Capital

      Thank you for your feedback! It is always great to hear that the focus and initiatives our teams are working on make a positive impact to our employees. In 2019, we will continue empowering each of you to keep up the momentum and embodying our values. We encourage you to keep communicating ...

      Show More
    • Helpful (1)

      "Mortgage Consultant/Mortgage Banker"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Mortgage Loan Officer in Charlotte, NC
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at Wyndham Capital Mortgage full-time for more than 3 years

      Pros

      Unlimited earning potential and great co-workers.

      Cons

      Statistically driven based off of a stat evaluation that seems to change every other quarter. They will drastically change commission structures year to year and sometimes twice in one year. If you’re looking for a place to build a career, then this is most likely not the company for you. However, this is a great place to start for those with no mortgage experience.

      Advice to Management

      Spend more time and energy cultivating current employees instead of focusing on training only brand new LO’s. Find ways to retain talent instead of pushing them away.

      Wyndham Capital Mortgage2019-05-05

      Wyndham Capital Mortgage Response

      May 20, 2019SVP of Human Capital

      Thank you for your feedback, as we agree, Wyndham is a great place to start your career, but we believe there is significant opportunity for growth as well. Wyndham stays abreast of industry drivers and consistently benchmarks stats such as compensation to ensure we remain competitive ...

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    • Helpful (1)

      "It was okay"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - IT Help Desk in Charlotte, NC
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at Wyndham Capital Mortgage part-time for less than a year

      Pros

      The company felt great and working there was fun

      Cons

      Felt like I was just there as a third wheel. Was an intern there in college and wasnt really treated as an equal. I was left out of company activities, was expected to automatically know things based off of first time showing. Team Lead was okay but not a leader. She and they never really tried to mentor me in new procedures or work. They just expected me to find the documents and teach myself. Company is way to focused...

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      Wyndham Capital Mortgage2019-04-30

      Wyndham Capital Mortgage Response

      May 20, 2019SVP of Human Capital

      We are happy to hear that you felt Wyndham was a great and fun place to work during your short time here as an intern in college! As an intern, it can be difficult to adjust to a fast paced and demanding industry such as the financial field, but we do strive to make that transition ...

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    • "Frequent lay-offs"

      StarStarStarStarStar
        Former Employee - Post Closing Specialist 

        I worked at Wyndham Capital Mortgage full-time for more than a year

        Pros

        They try to keep you motivated

        Cons

        Frequent layoffs... my first week they laid off 80 people... hired more then laid more off...

        Advice to Management

        Stop hiring people if you’re not going to keep them. I understand lay offs are a common thing in mortgage but what Wyndham does it absolutely ridiculous....

        Wyndham Capital Mortgage2019-03-05

        Wyndham Capital Mortgage Response

        March 7, 2019SVP of Human Capital

        Over two years ago at the start of 2017, was the first sign of interest rates increasing and the housing industry shifting to a normalized market. At that time, Wyndham's Leaders had to make the difficult decision to reduce their staff by 78 employees in specific positions to realign ...

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      • Helpful (1)

        "Don't do it."

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee in Charlotte, NC
        Doesn't Recommend
        Negative Outlook
        Approves of CEO

        I have been working at Wyndham Capital Mortgage full-time

        Pros

        Great people working along side you.

        Cons

        Unless you're okay with sitting on a dialer for 8 hrs making a couple hundred calls every day to 10 cent leads. I’d pass on them.

        Wyndham Capital Mortgage2019-02-16

        Wyndham Capital Mortgage Response

        February 22, 2019SVP of Human Capital

        We agree, we have some of the best team members that help build an irreplaceable culture at Wyndham! As a consumer direct mortgage company, aggregators such as Lending Tree, are one of the many types of sources that we get our leads from to support our Mortgage Consultants to generate ...

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      • "Expect a lot of overtime..."

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Mortgage Loan Processor in Charlotte, NC
        Doesn't Recommend
        Neutral Outlook
        No opinion of CEO

        I have been working at Wyndham Capital Mortgage for less than a year

        Pros

        Good pay and bonus structure

        Cons

        Poor Management Communication and Layoffs are frequent.

        Advice to Management

        Prepare your employees for layoffs, since you see them coming way before they do.

        Wyndham Capital Mortgage2019-01-30

        Wyndham Capital Mortgage Response

        February 5, 2019SVP of Human Capital

        The mortgage industry in 2018 was a challenging market and many companies were pushed to make tough business decisions to ensure they were setup to continue moving forward. As a management team, we dedicate time and effort on how to appropriately communicate while striving for transparency. ...

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      • Helpful (1)

        "Toxic Enviroment"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I worked at Wyndham Capital Mortgage full-time for more than a year

        Pros

        Happy Hours Free Food? Not much else...

        Cons

        High Turnover in Senior Leadership and Managers Below-Average Salaries Continuous Layoffs - even more than industry standard for mortgage No Professional Development or Loyalty to Employees

        Wyndham Capital Mortgage2019-01-31
      • Helpful (1)

        "Great Learning Environment"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee in Charlotte, NC
        Recommends
        Neutral Outlook
        Approves of CEO

        I have been working at Wyndham Capital Mortgage full-time for more than 3 years

        Pros

        Great opportunity to learn and grow Management pushes you to improve your skills for the good of the company AND for the good of your own personal career Management provides great support. As an employee, I feel that my voice is always heard.

        Cons

        Our benefits could be better. Our HR department is currently working on improving benefits in a variety of ways.

        Wyndham Capital Mortgage2018-12-11
      • Helpful (4)

        "More and more change"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Neutral Outlook
        Approves of CEO

        I have been working at Wyndham Capital Mortgage full-time

        Pros

        Great opportunity to learn skills and make good money

        Cons

        States the company is in a great place capital wise but then announces a sales comp plan change that will creat animosity among ops and sales. Very metric driven by data that can be manipulated and sometimes inaccurate.

        Wyndham Capital Mortgage2018-12-09

        Wyndham Capital Mortgage Response

        December 13, 2018SVP of Human Capital

        As we have shared with the company, we are well capitalized and each business decision that is made is focused on ensuring we are running a smart business. Historically Wyndham has always been very competitive with other Direct to Consumer Lenders regarding our Sales compensation ...

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      Found 140 reviews