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Wyndham Destinations

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Wyndham Destinations

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Wyndham Destinations Employee Reviews about "guests"

Updated Oct 28, 2021

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Found 2,190 of over 2K reviews
3.6
63% Recommend to a Friend
Wyndham Destinations President and CEO Michael Brown
80% Approve of CEO

Found 24 of over 2K reviews

3.6
63%
Recommend to a Friend
80%
Approve of CEO
Wyndham Destinations President and CEO Michael Brown
Michael Brown
630 Ratings

Top Review Highlights by Sentiment

Pros
  • "The benefits are great and they 100 % match your 401k up to 6% of your salary.(in 232 reviews)
  • "Good pay if you can manage to drink the koolaid and abide by their sales techniques.(in 103 reviews)
  • "great people to work with from various of aspects of life(in 103 reviews)
  • "Good money and paid what you’re worth(in 63 reviews)
  • "Great training and daily guidance.(in 60 reviews)
Cons
  • "Poor management and not trained properly.(in 99 reviews)
  • "You must have a good manager or you might also suffer and it is a hard business(in 39 reviews)
  • "Worked so much that I had no work life balance and was taking a toll on me.(in 35 reviews)
  • "Long hours sometimes makes it tough to develop self or your team if you're a people leader.(in 34 reviews)
  • "No salary (only commission)(in 33 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Wyndham Destinations and is not affected by filters.

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Reviews about "guests"

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  1. 5.0
    Current Employee

    Great company

    Oct 28, 2021 - Assistant Manager in Orlando, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Resort managers really care about employees

    Cons

    Dealing with upset guests during covid

    Be the first to find this review helpful
  2. 1.0
    Former Employee

    Traumatizing

    Oct 5, 2021 - Business Operations Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Occasional free food Ops team retreats Near Disneyland

    Cons

    Completely overworked Severely underpaid Rude guest/ harassment Terrible sales reps and managers Mentally draining Inappropriate Management If admin is wrong, we're punished If Sales reps and managers are wrong, they're forgiven Mentally and physically exhausting

    Continue reading
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  3. Join the Wyndham Destinations team
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  4. 4.0
    Former Employee

    Competitive Stage

    Aug 6, 2021 - Marketing Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Great Experience - Welcoming to team members - " The easiest hard job you will ever have." - team can be supportive - Cares about team

    Cons

    - Extremely competitive - must meet sales quotas - More sales-oriented than actually interested in helping guests.

    Continue reading
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  5. 2.0
    Current Employee, more than 3 years

    Good for short term employment

    Aug 3, 2021 - Front Desk Agent in Orlando, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good place to develop hospitality experience and meet new people. You also get free Disney tickets.

    Cons

    Schedule is all over the place. Some days you work mornings, some days you work evenings, some days you work mid shifts. You experience a lot of verbal abuse by the guests who feel entitled, and management are incompetent and disorganized. They side a lot with the guests even when you are in the right, and they tend to establish a negative energy in the work place. Especially Guest Services management at Wyndham Bonnet Creek Resort.

    Be the first to find this review helpful
  6. 5.0
    Current Employee, less than 1 year

    Great Opportunity

    Apr 13, 2021 - Guest Services Associate in Orlando, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great group feeling Managers are invested Good training Benefits

    Cons

    Dealing with hard guests Low pay

    Be the first to find this review helpful
  7. 3.0
    Former Employee, less than 1 year

    It was alright

    Apr 20, 2021 - Guest Service Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    At my locations, I got to sit at a desk.

    Cons

    Dealing with the incompetent entitled guests.

    Be the first to find this review helpful
  8. 1.0
    Current Employee, more than 1 year

    Downhill

    Apr 18, 2021 - Inhouse Coordinator in Sevierville, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Wyndham vacations and rewards. Nice location.

    Cons

    The manager skips over certain people to make sure others get owners to book. She also distributes guests to people who didn’t talk to that guest, which messes up your numbers- and pay. Corporate asked for this to be stopped, but it continues

    Be the first to find this review helpful
  9. 4.0
    Former Employee, more than 3 years

    Activities/ Pool Attendant

    Feb 2, 2021 - Activities Coordinator in Orlando, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Vacation time, discounts on hotels

    Cons

    There are limited covid precautions for staff, especially those working with face to face interactions with guests. Leadership did not want to supply sanitizer, and started to fill cleaning solution with water to compensate costs.

    Be the first to find this review helpful
  10. 4.0
    Former Employee, more than 1 year

    Tourism is always interesting

    Feb 1, 2021 - Front Desk Agent in Kissimmee, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Coworkers Great Management Team New Experiences Interesting People(Guests) Learn a lot about people from places outside of Florida Simple/Easy Job

    Cons

    Slow season can be boring Some guests can be very difficult(rare) Job gets repetitive

    Be the first to find this review helpful
  11. 5.0
    Former Employee

    It was fun

    Dec 14, 2020 - Front Desk Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Meet people from all over, benefits

    Cons

    Mean guests (any hotel job)

    Continue reading
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Viewing 1 - 10 of 24 Reviews
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