Wyndham Worldwide Reviews | Glassdoor

Wyndham Worldwide Reviews

Updated April 27, 2017
725 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Wyndham Worldwide Chairman and CEO Stephen P. Holmes
Stephen P. Holmes
277 Ratings

725 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Helpful (1)

    "Revenue Management Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Parsippany, NJ
    Current Employee - Anonymous Employee in Parsippany, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wyndham Worldwide full-time (Less than a year)

    Pros

    Upper management really wants every individual to do well and coaches them to be the best possible; great place to grow; benefits are decent; overall pretty great place to work

    Cons

    For a vacation company, very little vacation days and vacation days do not roll over into the following year; HQ is a little out of the way


  2. "Frontline Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vacation Counselor in Los Angeles, CA
    Current Employee - Vacation Counselor in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Wyndham Worldwide full-time (More than a year)

    Pros

    Generous bonus structure, admin staff is helpful & knowledgeable, if you are a top producer you won't be micro-manager.

    Cons

    Tour quality, no paid vacation or holidays off, constant staffing and policy changes.

    Advice to Management

    Address the tour quality issues rather than continuing to blame sales reps for not being able to close a deal on people who can't qualify.


  3. "In House Marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In House Marketing in Anaheim, CA
    Former Employee - In House Marketing in Anaheim, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wyndham Worldwide full-time (Less than a year)

    Pros

    The team atmosphere was fun most of the time. Lots of incentives and contests.

    Cons

    Its timeshare. So welcome to high pressure sales and having to spin every sentence in your pitch. High turnover.

    Advice to Management

    Find a system that more people feel comfortable supporting. Make it a less painful experience for the guests.


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  5. Helpful (1)

    "Executive Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Parsippany, NJ
    Former Employee - Anonymous Employee in Parsippany, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wyndham Worldwide full-time (More than 5 years)

    Pros

    Company has unbelievable culture and so many talented employees, great work schedule and paid time off. Wyn treats all Exec Assistants very, very well.

    Cons

    Any cons would be personal and not worthy of a comment

    Advice to Management

    Stay on course... this company Rocks!


  6. Helpful (1)

    "Don't go there"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Group Sales Specialist in Carmel, IN
    Former Employee - Group Sales Specialist in Carmel, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Wyndham Worldwide full-time (Less than a year)

    Pros

    The pro's were making a few good friends. That's it.

    Cons

    Horrid pay. Management doesn't know their head from a hole in the ground, always reinventing the wheel because they just can't figure it out, trying to run group sales in Carmel like RCI call center and it will NEVER work, low low pay, horrible medical benefits, reverse racism, after almost two years, they still don't have commissions figured out which are capped and very low. Capped at 480.00 and of course people who have never made much commission thinks that it's a lot of money and it's not. They expect a lot of work and production for very little hourly rate and very low unrealistic commission, meanwhile Wyndham takes and takes franchise fees, makes tons of money and do not hold hotels accountable for having clean decent hotels. I would not advise working there.

    Advice to Management

    Don't be the ostrich. Get your crap together and stop screwing over your employees and have some pride.


  7. "Vacation Ownership Counselor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vacation Counselor in Oceanside, CA
    Former Employee - Vacation Counselor in Oceanside, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wyndham Worldwide full-time (Less than a year)

    Pros

    Awesome company. High energy work environment. Helping people enjoy life. Great benefits

    Cons

    Manager was condescending. Encouraged high pressure sales tactics. Timeshare/Vacation Ownership industry has tarnished image which makes sales difficult to come by.

    Advice to Management

    Company has great branding , keep consistent with more tactful, polished Sales Managers. Industry has bad enough rep.


  8. Helpful (1)

    "F&B manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nashville, TN
    Former Employee - Anonymous Employee in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wyndham Worldwide (More than a year)

    Pros

    Friendly Staff, good training and free food

    Cons

    Long hours low pay

    Advice to Management

    None


  9. "I'd Give A Negative Rating If Possible"

    Star Star Star Star Star
    Former Employee - BI Professional in Parsippany, NJ
    Former Employee - BI Professional in Parsippany, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Wyndham Worldwide full-time (More than 3 years)

    Pros

    Stay far, far away at all costs.

    Cons

    Drink the cool aid and you will be OK.

    Advice to Management

    Stop serving cool aid.
    BI management are tyrants and micromanagers.


  10. "Community Marketing Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Marketing Agent in Seattle, WA
    Former Employee - Community Marketing Agent in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Wyndham Worldwide full-time (Less than a year)

    Pros

    Good benifits
    Pay was okay at first.

    Cons

    New manager came in and was the worst manager ever. Always told us that we are always replaceable. She couldn't write a schedule. Always made promise's and never went through with them. Created a hostile work environment, made supervisor leave her role because of how bad it got. I've worked here for 5 months and we have gotten two pay cuts. Upper management was terrible as well. Major favoritism in this company.

    Advice to Management

    Make your employees feel appreciated. Follow HR gide lines.


  11. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Parsippany, NJ
    Former Employee - Anonymous Employee in Parsippany, NJ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Wyndham Worldwide full-time (More than a year)

    Pros

    Nice facilities. If you are good at nothing but shmoozing, this is the place for you.

    Cons

    WWC IT is a cut-throat environment, with managers & above focusing on perception rather than quality of work or skill. CIO of WWC is a micromanager who is always in a foul mood & does not encourage discussions. He sets a tone for all Sr. Mgmt that seem to talk down to the actual ppl doing the work. Very top-heavy. On a very large project, there were 5 ppl doing real work & all other managers & sr. Mgmt managing & nagging the 5 ppl. Sr. Managers don't have skill sets. Focus at WWC IT is to finger-point. Too many false deadlines & everything is considered high-priority. Proj Mgrs work evenings & weekends, and Sr.Mgmt expects it. This place is rife with politics and gossip. Very high employee turnover in IT. Despite advertising themselves as a multicultural organization, you'll only find Caucasians in Sr. Mgmt. The worker bees are of different ethnicities. Employees know that this business unit is very racist, but you don't realize it until you start working there.

    Advice to Management

    You need an overhaul of management, starting with WWC CIO! You need Sr. Mgmt that is knowledgeable in their work stream. This will enable them to truly manage their staff better, instead of pretending to & just appearing important.


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