Wyndham Worldwide Reviews | Glassdoor

Wyndham Worldwide Reviews

Updated September 14, 2017
128 reviews

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2.0
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Wyndham Worldwide Chairman and CEO Stephen P. Holmes
Stephen P. Holmes
29 Ratings

128 Employee Reviews

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Pros
Cons
  • work life balance could be better (in 21 reviews)

  • Long hours no incentive for women to work here (in 20 reviews)

More Pros and Cons

  1. "Sales Respresentative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wyndham Worldwide full-time

    Pros

    Great benefits, a leader in the time share industry.

    Cons

    Long hours, management changes rapidly, guests are not pre-qualified.

    Advice to Management

    Prequalify the tours with solid credit checks. Stop wasting the valuable time of your excellent sales team members and their managers with tours that should not be there in the first place.


  2. "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Wyndham Worldwide full-time

    Pros

    I work with just a few people, so don't have anyone looking over my shoulder.

    Cons

    Lack of communication and direction. Told one thing, then another without consistency.

    Advice to Management

    Remember, we are usually the first contact with guests, treat us well please.

  3. Helpful (1)

    "High Turn Over, Poor Management"

    StarStarStarStarStar
    Former Employee - Housekeeper
    Former Employee - Housekeeper
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wyndham Worldwide part-time

    Pros

    You do get free breakfast occasionally.

    Cons

    When first hired, I was told I would need a two week training period to perform my duties without the aid of another staff. The next day I was sent out on my own. A couple days later I learned that another member of the house cleaning staff was being fired after her third week of work for slow performance. A week later I was called into the management office (after working five days) and told that I had "worked there for a month" and that I was too slow despite "the head housekeeper personally training me." Neither of which was true, and this was the third time the manager had met me.

    Advice to Management

    Perhaps the housekeeping staff would work faster or up to your expectations if you'd train them instead of hiding in the office or on Facebook in the break room.


  4. "Night Auditor at one of the wyndham hotels"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wyndham Worldwide full-time

    Pros

    people are very chill and friendly

    Cons

    low pay, disorganized, no proper training


  5. "Outsourced after 31 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Wyndham Worldwide full-time (More than 10 years)

    Pros

    Most of the people were good to work with at Wyndham. The business unit/company our staff supported(RCI) were very good to work with and very appreciated....

    Cons

    Became a number after 31 years...Wyndham Worldwide Corporate IT were more concerned about stats and numbers than the actual support our staff gave to ghe business unit/company we supported(RCI) ..

    Advice to Management

    Get feedback from the business unit(RCI) before outsourcing the staff that supports them...


  6. Helpful (1)

    "Seriously consider working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Port Townsend, WA
    Former Employee - Front Desk Agent in Port Townsend, WA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Wyndham Worldwide full-time (More than 3 years)

    Pros

    Good discounts at hotels/resorts

    Cons

    Long hours no incentive for women to work here. High turnover, sexist culture, HR for company only.

    Advice to Management

    Either give higher wages or lower the ridiculous pressure you put on your understaffed employees


  7. "Frontline Sales Representative Myrtle Beach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Frontline Sales Representative in Myrtle Beach, SC
    Former Employee - Frontline Sales Representative in Myrtle Beach, SC

    I worked at Wyndham Worldwide full-time (More than a year)

    Pros

    Pumped up atmosphere and constant incentives for both sales teams and individuals. Commradory was quite strong among my team despite the quick turn over of representatives.

    Cons

    Frontline sales is often described as cut-throat and depending on the circumstances that day sometimes it was. Despite notions of it being a no-pressure environment it was constantly high pressure for both the employees and the clients/guests.

    Advice to Management

    Focus more on use of product rather than profit. Money always seemed more important the the clients or moral values.

  8. "Good benefits but a mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -Good Benefits (PTO, Insurance, Sick Pay)

    Cons

    Corporate HR corrupt. Left on my will (in good standing) after seeing the way that they treat their employees. It is not constant or fair.


  9. "Staff Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Wyndham Worldwide full-time

    Pros

    Good Benefits, including employee discounts
    Great co-workers

    Cons

    Little appreciation shown for good work, while mistakes were highly criticized
    Not a very good work life balance


  10. "Too many chiefs.... not near enough Indians"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wyndham Worldwide part-time (More than a year)

    Pros

    The hours were decent and the rest of the front desk, kitchen, banquet and house keeping staff were enjoyable.

    Cons

    Management treats you with the, 'you all are replaceable' attitude. No one ever communicates, every department lacks this.

    Advice to Management

    Learn how to respect the people that consistently show up.


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