Wyndham Worldwide Reviews | Glassdoor

Wyndham Worldwide Reviews

Updated August 30, 2017
197 reviews

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3.0
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Wyndham Worldwide Chairman and CEO Stephen P. Holmes
Stephen P. Holmes
57 Ratings

197 Employee Reviews

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Pros
Cons
  • work life balance could be better (in 21 reviews)

  • Long hours no incentive for women to work here (in 20 reviews)

More Pros and Cons

  1. Helpful (1)

    "VP Legal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Parsippany, NJ
    Current Employee - Anonymous Employee in Parsippany, NJ
    Recommends
    Negative Outlook

    I have been working at Wyndham Worldwide full-time (More than 10 years)

    Pros

    Commute. Vacation people culture benefits

    Cons

    Manager dept structure differences not recognized

    Advice to Management

    Embrace talent


  2. "Wyndham Vacation Ownership-timeshare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Wyndham Worldwide full-time

    Pros

    Great Benefits, travel opportunities and money

    Cons

    Leadership doesn't care , culture issues,

    Advice to Management

    listen and learn

  3. "Would recommend to anyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Cleveland, OH
    Current Employee - Food Server in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wyndham Worldwide full-time (Less than a year)

    Pros

    Nice staff decent pay and good hours

    Cons

    Not enough pay gir the amount of work expected

    Advice to Management

    Pay your workers more


  4. "VIP lounge agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wyndham Worldwide full-time

    Pros

    very nice working environment and friendly people

    Cons

    lack of professional employees and employee benefits

    Advice to Management

    enhance professional quality and level of hiring employee candidates


  5. Helpful (3)

    "Mixed experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Parsippany, NJ
    Former Employee - Anonymous Employee in Parsippany, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Wyndham Worldwide full-time (More than 5 years)

    Pros

    I made a number of great friends here. Most people who work at the Parsippany office are very warm and good collegues. The office itself is modern and has a lot of facilities; there is a free gym with machines and group exercises at lunch and after work, Starbucks, walking trail, etc.

    Cons

    A lot of the senior leadership got their positions when the company spun off ~ 10 years ago and refuse to ever leave because they have no movement opportunities. Upward mobility is 100% about politics, unfortunately, and has led to a lot of unqualified people getting up to where they are. There are constant layoffs in the hotel group corporate roles in particular. Upper management tries its best to emulate fortune 500 firms by paying lip service to mentorship, diversity, flexible work hours, but I know many HR folks who don't actually care about any of these issues. They keep misleading the C-Suite and general employees about what a great job they are doing. This is a good place to start out, but not enough for the long haul. Also, their payroll department is truly awful and incompetent. Check every paycheck to make sure they are taking out all necessary federal and state taxes. I had a horrible experience with them where I had to pay thousands retroactively because they reversed a bunch of my taxes for reasons allegedly unknown to HR.

    Advice to Management

    Get rid of managers who are risk averse and unable to adapt to changes - there are too many of those. If you want to get to the fortune 500 level, you need to hire and retain smart, ambitious and talented people. Try to eradicate the toxic political nature of certain managers. I once witnessed a SVP level yell loudly at an employee 3 levels below her in her (the junior employee's) cube. Everyone who sat near the junior employee's cube heard the SVP screaming at her. The SVP never apologized. This incident gave me the resolve and determination to leave the company.


  6. "front desk"

    StarStarStarStarStar
    Current Employee - Front Desk Agent in Panama City, FL
    Current Employee - Front Desk Agent in Panama City, FL

    I have been working at Wyndham Worldwide part-time

    Pros

    great people to work with

    Cons

    terrible training. think you should be ready to work on your own after 8 days of training by a coworker not management

    Advice to Management

    Implement online learning at the front desk before allowing a new employee with a brain injury to work on her own, then tell her that she has to learn it in three to four days or they are going to have to let her go. Can't even get into to training site from home to complete any online training.


  7. Helpful (1)

    "Don't leave company until you are paid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Anaheim, CA
    Former Employee - Sales in Anaheim, CA
    Doesn't Recommend

    I worked at Wyndham Worldwide full-time (Less than a year)

    Pros

    The company has incentives and fantastic training to help you succeed.

    Cons

    Their word is not golden especially on receiving all of your money from hard work.

    Advice to Management

    Do not promise your employees when they take time off and come back that they will receive their money from their sales.

  8. "Guest Services Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Agent in Dallas, TX
    Current Employee - Guest Service Agent in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wyndham Worldwide full-time (More than a year)

    Pros

    Great benefits , free meals, awesome vacations

    Cons

    Limited to no room for growth. High turnover rate.

    Advice to Management

    Be there for your staff


  9. Helpful (1)

    "This company has such a silo mentality it's scary."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    People in my team are very friendly and work very hard to make sure the properties are amazing and give high level service. Good time off plan.

    Cons

    IT department is a nightmare. Trying to get anything done is extremely difficult. Health insurance is appalling with Cigna insurance and high co-pays with too many exclusions. Depending what office you are located in decides the surroundings. Florida, New Jersey and Las Vegas are amazing. Redmond is nasty.

    Advice to Management

    If the associates are as important as you say, take care of everyone with better insurance, and break down the silos. Hold the IT department to the same standards as the resort employees. Some of the sales people are so aggressive they are more harm to the business then good. Social Media and word of mouth can hurt the company more then making enemies of current and future owners.


  10. "Raise the bar!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Wyndham Worldwide full-time (More than 10 years)

    Pros

    Great opportunities to work overseas
    Good CSR program - associate facing, needs more work on the business focused CSR
    Very friendly working environment

    Cons

    So much opportunity to enhance learning, growth, development, coaching environment. Feel the company is so far behind the times, focused on class room training rather than the true needs of the associates. The company needs to get creative and invest properly in this

    Advice to Management

    Opportunity to develop leaders. There should be a minimum platform of leadership capability (with the right direction, guidance, coaching etc) Values based leadership does not appear to play a part any more and it is definitely visible within the culture.


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