Wyndham Worldwide Reviews | Glassdoor

Wyndham Worldwide Reviews

Updated August 18, 2017
773 reviews

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773 Employee Reviews

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  1. "Night Auditor at one of the wyndham hotels"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wyndham Worldwide full-time

    Pros

    people are very chill and friendly

    Cons

    low pay, disorganized, no proper training


  2. "VIP lounge agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wyndham Worldwide full-time

    Pros

    very nice working environment and friendly people

    Cons

    lack of professional employees and employee benefits

    Advice to Management

    enhance professional quality and level of hiring employee candidates

  3. "great place"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Parsippany, NJ
    Current Employee - Anonymous Employee in Parsippany, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wyndham Worldwide full-time (More than 10 years)

    Pros

    great work life balance focus and great people plus benefits

    Cons

    some leaders are disconnected from reality

    Advice to Management

    listen more


  4. "Outsourced after 31 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Wyndham Worldwide full-time (More than 10 years)

    Pros

    Most of the people were good to work with at Wyndham. The business unit/company our staff supported(RCI) were very good to work with and very appreciated....

    Cons

    Became a number after 31 years...Wyndham Worldwide Corporate IT were more concerned about stats and numbers than the actual support our staff gave to ghe business unit/company we supported(RCI) ..

    Advice to Management

    Get feedback from the business unit(RCI) before outsourcing the staff that supports them...


  5. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Wyndham Worldwide full-time

    Pros

    Flexible schedule, friendly co-workers, hotel discount

    Cons

    Can't trust senior leaders, salaries are very low


  6. Helpful (1)

    "Mixed experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Parsippany, NJ
    Former Employee - Anonymous Employee in Parsippany, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Wyndham Worldwide full-time (More than 5 years)

    Pros

    I made a number of great friends here. Most people who work at the Parsippany office are very warm and good collegues. The office itself is modern and has a lot of facilities; there is a free gym with machines and group exercises at lunch and after work, Starbucks, walking trail, etc.

    Cons

    A lot of the senior leadership got their positions when the company spun off ~ 10 years ago and refuse to ever leave because they have no movement opportunities. Upward mobility is 100% about politics, unfortunately, and has led to a lot of unqualified people getting up to where they are. There are constant layoffs in the hotel group corporate roles in particular. Upper management tries its best to emulate fortune 500 firms by paying lip service to mentorship, diversity, flexible work hours, but I know many HR folks who don't actually care about any of these issues. They keep misleading the C-Suite and general employees about what a great job they are doing. This is a good place to start out, but not enough for the long haul. Also, their payroll department is truly awful and incompetent. Check every paycheck to make sure they are taking out all necessary federal and state taxes. I had a horrible experience with them where I had to pay thousands retroactively because they reversed a bunch of my taxes for reasons allegedly unknown to HR.

    Advice to Management

    Get rid of managers who are risk averse and unable to adapt to changes - there are too many of those. If you want to get to the fortune 500 level, you need to hire and retain smart, ambitious and talented people. Try to eradicate the toxic political nature of certain managers. I once witnessed a SVP level yell loudly at an employee 3 levels below her in her (the junior employee's) cube. Everyone who sat near the junior employee's cube heard the SVP screaming at her. The SVP never apologized. This incident gave me the resolve and determination to leave the company.


  7. "Great company with great values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Parsippany, NJ
    Current Employee - Anonymous Employee in Parsippany, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wyndham Worldwide full-time

    Pros

    Wyndham Worldwide has a great value system and the top level execs down make sure the company adheres to its values. The Count On Me culture is great. Wyndham Worldwide's various business units are consistently rated as top places to work in various cities/states they operate.

    Cons

    None- I work out of corporate headquarters. i believe the negative reviews are of mostly hotel staff which probably is not managed by corporate.

  8. "front desk"

    StarStarStarStarStar
    Current Employee - Front Desk Agent in Panama City, FL
    Current Employee - Front Desk Agent in Panama City, FL

    I have been working at Wyndham Worldwide part-time

    Pros

    great people to work with

    Cons

    terrible training. think you should be ready to work on your own after 8 days of training by a coworker not management

    Advice to Management

    Implement online learning at the front desk before allowing a new employee with a brain injury to work on her own, then tell her that she has to learn it in three to four days or they are going to have to let her go. Can't even get into to training site from home to complete any online training.


  9. "The Tryp is a trip"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Wyndham Worldwide full-time

    Pros

    able to self express ourselves a little more than most formal companies, good job culture

    Cons

    Short staff, cheap budget

    Advice to Management

    Hire more people


  10. Helpful (1)

    "Seriously consider working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Port Townsend, WA
    Former Employee - Front Desk Agent in Port Townsend, WA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Wyndham Worldwide full-time (More than 3 years)

    Pros

    Good discounts at hotels/resorts

    Cons

    Long hours no incentive for women to work here. High turnover, sexist culture, HR for company only.

    Advice to Management

    Either give higher wages or lower the ridiculous pressure you put on your understaffed employees


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