XO Communications Reviews in Chicago, IL | Glassdoor

XO Communications Chicago Reviews

7 reviews

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Chicago, IL

4.0
StarStarStarStarStar
Rating TrendsRating Trends
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Chris Ancell
2 Ratings

7 Employee Reviews

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Pros
  • Flexible work/life balance and with the opportunity to work from home a couple of days of the week (in 21 reviews)

  • You get one work from home day a week (in 18 reviews)

Cons
  • Contractors are treated overall by upper management like red headed step children (in 27 reviews)

  • Health insurance plan is essentially a major medical policy & company contributes a nominal amount to the HSA (in 10 reviews)

More Pros and Cons

  1. "EAM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Enterprise Account Manager in Chicago, IL
    Current Employee - Senior Enterprise Account Manager in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at XO Communications full-time (More than 5 years)

    Pros

    XO Communications is a great Company with a great Network

    Cons

    XO could use better training programs.


  2. "Enterprise Account Manager"

    StarStarStarStarStar
    Current Employee - Enterprise Account Manager in Chicago, IL
    Current Employee - Enterprise Account Manager in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at XO Communications full-time (Less than a year)

    Pros

    Great Culture, Ability to earn, De-Centralized Management Style, Robust Product Offerings.

    Cons

    Brand Recognition, Marketing Resources, Business Process could use an upgrade

    Advice to Management

    None at this time

  3. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at XO Communications full-time (More than 3 years)

    Pros

    Great company to work for. Allows for flexibility in schedule, remote work days and competitive salary increases each year

    Cons

    Lots of initiatives and always changing to new ones so not enough time to focus and gain momentum in a few areas


  4. "Okay company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Chicago, IL
    Current Employee - Sales in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at XO Communications full-time (More than 3 years)

    Pros

    Network is very good and the support is there if you kick down the right doors.

    Cons

    Cloud practice and colocation facilities are weak offerings.

    Advice to Management

    Provide more sales support


  5. "Lots of changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior, Major Account Executive in Chicago, IL
    Current Employee - Senior, Major Account Executive in Chicago, IL
    Approves of CEO

    Pros

    Salary is good during ramp

    Cons

    Lots of changes. Lots of competition with new acquisitions. L3 and Windstream

    Advice to Management

    Not use to working with hunters.


  6. Helpful (1)

    "So so, so far"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Major Account Executive in Chicago, IL
    Current Employee - Major Account Executive in Chicago, IL
    No opinion of CEO

    Pros

    Good base salary, great people to work with, knowledgable management, ability to make good money if you are networking well, professional place to work.

    Cons

    Poor benefits, commission structure is constantly changing for worse, unresponsive customer care, not a lot of loyalty to employees

    Advice to Management

    Show more loyalty to employees.


  7. Helpful (2)

    "XO sales career"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Major Account Executive in Chicago, IL
    Current Employee - Major Account Executive in Chicago, IL
    Recommends

    Pros

    Fantastic industry which is growing exponentially even in recession period. XO has an impressive network with the most expansive portfolio of products. A great sales career lies ahead if you work hard.

    Cons

    International network presence is lacking.

    Advice to Management

    n/a


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