XO Communications Reviews in Herndon, VA | Glassdoor

XO Communications Herndon Reviews

Updated July 11, 2017
48 reviews

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Herndon, VA

3.3
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Chris Ancell
23 Ratings

48 Employee Reviews

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Pros
  • Flexible work/life balance and with the opportunity to work from home a couple of days of the week (in 21 reviews)

  • You get one work from home day a week (in 18 reviews)

Cons
  • there is not a lot of room for advancement and upper management doesn't always share details (in 26 reviews)

  • Health insurance plan is essentially a major medical policy & company contributes a nominal amount to the HSA (in 10 reviews)

More Pros and Cons

  1. "Benefits Specialist, Lead"

    StarStarStarStarStar
    Former Employee - Benefits Specialist, Lead in Herndon, VA
    Former Employee - Benefits Specialist, Lead in Herndon, VA

    I worked at XO Communications full-time (More than 8 years)

    Pros

    I loved the people I worked with and XO provided great flexible work arrangements.

    Cons

    The benefits offered were costly.


  2. Helpful (2)

    "Senior Talent Acquisition Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Talent Acquisition Specialist in Herndon, VA
    Current Employee - Senior Talent Acquisition Specialist in Herndon, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at XO Communications full-time

    Pros

    Relaxed work environment, great leadership in HR

    Cons

    Often times it can be difficult to get things accomplished, approval process is too long

  3. "Good people to work with - but not necessarily work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Herndon, VA
    Former Employee - Anonymous Employee in Herndon, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at XO Communications full-time (More than 3 years)

    Pros

    Strong team members who work well together.

    Cons

    Most accolades, prizes and awards from upper management were to the sales team members s so other departments felt left out. Executive level would say one thing but do another. Didn't take time to understand what lower level employees did.


  4. "Worked at XO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Herndon, VA
    Former Employee - Anonymous Employee in Herndon, VA
    Approves of CEO

    I worked at XO Communications full-time (More than 3 years)

    Pros

    My last position was better flexible. I was with XO for almost 4 years. I really enjoyed the people and the changes that were being made in the last year.

    Cons

    Worst insurance I have ever dealt with.

    Advice to Management

    Good luck at Verizon!


  5. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee in Herndon, VA
    Former Employee - Anonymous Employee in Herndon, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at XO Communications full-time

    Pros

    Can sell just about anywhere [type 2]

    Cons

    Not very competitive.
    Poor installation process.
    Weak network backbone.
    Management - poorly trained and under qualified.
    Unethical!
    Can I give XO zero stars?
    Worst experience of my career.


  6. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Herndon, VA
    Former Employee - Account Executive in Herndon, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at XO Communications full-time (More than 3 years)

    Pros

    Co-workers are the only positive

    Cons

    Micro-Managed + No Training + Intimidation Tactics

    Advice to Management

    Hire managers that knows how to train correctly


  7. "Project Manager"

    StarStarStarStarStar
    Former Employee - Program Manager in Herndon, VA
    Former Employee - Program Manager in Herndon, VA

    I worked at XO Communications (More than 3 years)

    Pros

    Schedule flexibility and some telework options

    Cons

    No investment in education and continued growth of employees

    Advice to Management

    focus more on the employees and less on the budget

  8. Helpful (1)

    "Not worth even looking at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Herndon, VA
    Former Employee - Anonymous Employee in Herndon, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at XO Communications (More than a year)

    Pros

    You get a cubicle! There are good people you just have to find them among the weeds.

    Cons

    You are undervalued and everything is associated with a buddy system. Individuals that should be fired are rewarded. There is no growth everything becomes stagnant there are people that have been glued to the chair and if someone new comes along they are treated bad.

    Advice to Management

    Verizon is taking over so they should clean up house.


  9. "Field Service Technician III / Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Technician III in Herndon, VA
    Former Employee - Field Service Technician III in Herndon, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at XO Communications full-time (More than 10 years)

    Pros

    From Management and Sales Team to Operations, all good people to work with. Steady work with overtime and "on call" compensation. Excellent Benefits, paid time off and 401K match. Company provided vehicle for Field Operations Technicians. If you are young and talented, XO is a great company to work for.

    Cons

    I was employed by XO for over 10 years and my only regret is that I am no longer working there.


  10. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Corporate Communications & Events Specialist in Herndon, VA
    Current Employee - Senior Corporate Communications & Events Specialist in Herndon, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at XO Communications (More than 5 years)

    Pros

    Constant Communication, the people are what make this place so great

    Cons

    Currently being acquired so stability is unsure for many at this time.


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