XO Communications Reviews | Glassdoor

XO Communications Reviews

Updated February 21, 2017
342 reviews

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3.2
Star Star Star Star Star
Rating Trends Rating Trends
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Chris Ancell
106 Ratings

342 Employee Reviews

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Pros
  • Flexible work/life balance and with the opportunity to work from home a couple of days of the week (in 20 reviews)

  • Great people that care about what they do (in 33 reviews)

Cons
  • It is hard to get upper management to implement some changes (this is probably typical of the large corporate environment (in 23 reviews)

  • Health insurance plan is essentially a major medical policy & company contributes a nominal amount to the HSA (in 10 reviews)

More Pros and Cons

  1. "Senior Account Exec"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at XO Communications full-time

    Pros

    Good people, if you work hard you will be rewarded

    Cons

    Product is too much of a commodity

    Advice to Management

    Have fun with VZ


  2. "Financial Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at XO Communications full-time (More than 10 years)

    Pros

    Most of the people I worked with were wonderful people.

    Cons

    Lots of changes in leadership - needed to settle down some.


  3. "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company with no changes needed

    Cons

    Absolutely no cons about working for XO

    Advice to Management

    Keep doing what you're doing


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Network Tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at XO Communications full-time (More than 8 years)

    Pros

    Flexible with schedules. Busy work

    Cons

    Medical insurance is not good, high deductible.

    Advice to Management

    None


  6. "Good people to work with - but not necessarily work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Herndon, VA
    Former Employee - Anonymous Employee in Herndon, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at XO Communications full-time (More than 3 years)

    Pros

    Strong team members who work well together.

    Cons

    Most accolades, prizes and awards from upper management were to the sales team members s so other departments felt left out. Executive level would say one thing but do another. Didn't take time to understand what lower level employees did.


  7. "Worked at XO"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Herndon, VA
    Former Employee - Anonymous Employee in Herndon, VA
    Approves of CEO

    I worked at XO Communications full-time (More than 3 years)

    Pros

    My last position was better flexible. I was with XO for almost 4 years. I really enjoyed the people and the changes that were being made in the last year.

    Cons

    Worst insurance I have ever dealt with.

    Advice to Management

    Good luck at Verizon!


  8. "Program Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at XO Communications full-time

    Pros

    The people are amazing at working together.

    Cons

    Small, lack of bonuses, salary increases and career development.


  9. "Great people makes for a great working environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in Plano, TX
    Current Employee - Network Engineer in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XO Communications full-time (More than 10 years)

    Pros

    Great people, great company!
    Plenty of days off
    Verizon purchase

    Cons

    Salaries increase in the past were minimal. But not anymore.

    Advice to Management

    Remember what it used to be when you were not in management.


  10. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee in Herndon, VA
    Former Employee - Anonymous Employee in Herndon, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at XO Communications full-time

    Pros

    Can sell just about anywhere [type 2]

    Cons

    Not very competitive.
    Poor installation process.
    Weak network backbone.
    Management - poorly trained and under qualified.
    Unethical!
    Can I give XO zero stars?
    Worst experience of my career.


  11. "VP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hendersonville, TN
    Former Employee - Anonymous Employee in Hendersonville, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at XO Communications full-time (More than 8 years)

    Pros

    Lots of talented people there who care about getting things done. Most also have plenty of autonomy to work as they need to.

    Cons

    Benefits were shrinking due to constant opex pressure.



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