XO Group Reviews | Glassdoor

XO Group Reviews

Updated February 2, 2019
261 reviews

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4.1
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XO Group CEO Mike Steib
Mike Steib
126 Ratings

Employee Reviews

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Pros
  • "Good work-life balance (coming from a working mom) and a company poised to do some really exciting things in the wedding space" (in 31 reviews)

  • "There are also weekly happy hours, and unlimited vacation which never hurts" (in 20 reviews)

Cons
  • "Upper management please take note" (in 13 reviews)

  • "lack of communication between departments" (in 7 reviews)

More Pros and Cons

  1. "Opportunity for Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at XO Group full-time

    Pros

    Great place to grow and learn. The company values a collaborative culture and prioritizes feedback.

    Cons

    The company has been going through a lot of change recently with a lack of communication.


  2. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at XO Group full-time (More than a year)

    Pros

    Great company to work for, encouraging team from top CEO to bottom.

    Cons

    No cons, keep up the great work!

  3. Helpful (6)

    "Working at The Knot is not as exciting as it sounds"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Editor
    Former Employee - Editor
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at XO Group full-time (Less than a year)

    Pros

    Lots of snacks, good genuine people who work there, unlimited vacation is a pro if you have a good team and manager(s) who let you actually take the time. Executives do set up lots of meetings to show they care and are involved. Have monthly meetings to update the company and share new hired staff. Execs don't have offices like everyone else, makes them feel approachable and like-able.

    Cons

    Everyone gossips, the most toxic work place. HR doesn't care about your issues or your position in the company, and they won't/can't help you. No room for growth. No training for lower down employees. So much turnover, staff starting and resigning less than a year later. No wellness benefit, bad 401K and health benefits are meh.

    Advice to Management

    Take a hard look at the people and teams below you, Actually fix something, listen to the team and maybe the turnover won't keep happening. Invest in the current employees and try to keep them rather then keep hiring new people to train .


  4. "Sales Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Director
    Current Employee - Sales Director
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XO Group full-time (More than 8 years)

    Pros

    Inclusive Culture, Employees voices matter & Upward mobility has improved

    Cons

    Benefits package needs more improvement


  5. "Excellent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in New York, NY
    Current Employee - Software Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XO Group full-time (More than a year)

    Pros

    Great office space (lots of light) and nice people. Strong culture of feedback. Professional managers. Great work life balance.

    I spent a total of maybe 4 hours working on weekends in the last year.

    Thursdays end a bit early as people grab drinks in the office and chat.

    Benefits are on the better side of standard (10% bonus paid over 4 years, 401(k), health insurance).

    Good balance of flexible and firm policies.

    Vacation time truly is flexible.

    Solid technical choices are appreciated here: you probably won't be working on an old crufty codebase.

    Cons

    They're getting better at paying market rates, but they're not there yet.
    Some developers have quit over this.


  6. "Strong Product Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Product Design in Austin, TX
    Current Employee - Director of Product Design in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XO Group full-time (More than a year)

    Pros

    This company runs on strong moral values and reminds everyone of them at every meeting. Humans who use our products are the focus and love is the industry, this combination makes for fulfilling and meaningful work day to day.

    The product organization is mature and has lots of useful processes in place and a very strong and senior team to lead the charge. Focus and priorities are set by the folks who see them out but healthily debated when it's needed.

    Cons

    Benefits could be better, pay needs to be restructured to keep up with Austin cost of living, a bonus structure that rewards work and not how long you stick around would help a lot.

    Advice to Management

    Keep listening to your people, they are your most important asset.


  7. "Driven to make a difference for our users"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XO Group full-time

    Pros

    Co-workers that care deeply about our users (on all sides) and solving meaningful problems.
    A progressive leadership team that values diversity.
    Supportive team members across the entire organization.
    No politics or egos - a culture of constructive debate is welcome.
    Feedback is encouraged at all levels in the company.
    Product design has a voice and a seat at the table.

    Cons

    No major cons that I've run into yet. Just more the usual challenges of navigating rapid change in a constantly shifting landscape. That is really just the nature of being in a marketplace and technology company. In light of those challenges, I've seen co-workers be supportive and understanding of each other.

    Advice to Management

    For our customers, keep the focus on our users and making them successful. For our employees, keep leaning into transparency and the culture of owning your outcomes.

  8. "Work hard and play hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in New York, NY
    Current Employee - Vice President in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XO Group full-time (More than a year)

    Pros

    I've been with XO Group for nearly 2 years, and it's been an incredible learning experience. Leaders are talented, motivated, supportive and accessible, and junior staff are dedicated and hard working. Everyone is truly committed to winning together, and it makes going to work every day fun and rewarding. We work hard, and we celebrate our wins together.

    Cons

    It's hard to find something to pick on - it's one of the best groups of colleagues I've every worked with.

    Advice to Management

    Keep doing what you're doing


  9. "Great place to grow your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, Product Management in Austin, TX
    Current Employee - Director, Product Management in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XO Group full-time (More than 5 years)

    Pros

    Excellent managers who care about you personally really motivate hard work
    Hard work is rewarded both with financial and recognition awards
    Access to up and coming technology is prioritized to ensure our tech stack the best
    Flexibility is important - as long as you get your work done.

    Cons

    At times moving fast leads to duplicative solutions and dirty data
    Communication across offices and remote staff is challenging (but is improving)

    Advice to Management

    Keep working on communication and focus on improving collaboration across squads/teams/offices


  10. "Strong culture, Values, and people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineering Director in Austin, TX
    Current Employee - Software Engineering Director in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at XO Group full-time (Less than a year)

    Pros

    Established company with good frameworks for management

    Good communication from the CEO

    You can get things done without a ton of red tape. Even when there aren't formalized programs (education benefit, conferences) there is a budget for doing it.

    Good internal/employee tools for doing work. Google, slack, Jira, Wiki, etc.

    Affinity groups (i.e. women in tech) are active and strong which makes for a great culture.

    Cons

    Health insurance is expensive, bonus structure needs to be re-worked .

    Product and tech presence needs to be stronger and company-driven initiatives should trickle down as OKRs from product.

    Advice to Management

    Keep leveling up salaries so that the organization is on par with other companies of our caliber.

    Work toward adding some "benefits you wouldn't expect" alongside strong health care and leave policy.

    Evangelize the benefits we do have better on the website / with recruiting.