XO Group Reviews | Glassdoor

XO Group Reviews

Updated November 8, 2018
256 reviews

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4.0
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XO Group CEO Mike Steib
Mike Steib
122 Ratings

Employee Reviews

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Pros
  • "Good work-life balance (coming from a working mom) and a company poised to do some really exciting things in the wedding space" (in 31 reviews)

  • "There are also weekly happy hours, and unlimited vacation which never hurts" (in 19 reviews)

Cons
  • "Upper management please take note" (in 13 reviews)

  • "Currently, this is a very toxic work environment" (in 8 reviews)

More Pros and Cons

  1. "Excellent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in New York, NY
    Current Employee - Software Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XO Group full-time (More than a year)

    Pros

    Great office space (lots of light) and nice people. Strong culture of feedback. Professional managers. Great work life balance.

    I spent a total of maybe 4 hours working on weekends in the last year.

    Thursdays end a bit early as people grab drinks in the office and chat.

    Benefits are on the better side of standard (10% bonus paid over 4 years, 401(k), health insurance).

    Good balance of flexible and firm policies.

    Vacation time truly is flexible.

    Solid technical choices are appreciated here: you probably won't be working on an old crufty codebase.

    Cons

    They're getting better at paying market rates, but they're not there yet.
    Some developers have quit over this.


  2. "Strong Product Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Product Design in Austin, TX
    Current Employee - Director of Product Design in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XO Group full-time (More than a year)

    Pros

    This company runs on strong moral values and reminds everyone of them at every meeting. Humans who use our products are the focus and love is the industry, this combination makes for fulfilling and meaningful work day to day.

    The product organization is mature and has lots of useful processes in place and a very strong and senior team to lead the charge. Focus and priorities are set by the folks who see them out but healthily debated when it's needed.

    Cons

    Benefits could be better, pay needs to be restructured to keep up with Austin cost of living, a bonus structure that rewards work and not how long you stick around would help a lot.

    Advice to Management

    Keep listening to your people, they are your most important asset.

  3. "Work hard and play hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in New York, NY
    Current Employee - Vice President in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XO Group full-time (More than a year)

    Pros

    I've been with XO Group for nearly 2 years, and it's been an incredible learning experience. Leaders are talented, motivated, supportive and accessible, and junior staff are dedicated and hard working. Everyone is truly committed to winning together, and it makes going to work every day fun and rewarding. We work hard, and we celebrate our wins together.

    Cons

    It's hard to find something to pick on - it's one of the best groups of colleagues I've every worked with.

    Advice to Management

    Keep doing what you're doing


  4. "Great place to grow your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, Product Management in Austin, TX
    Current Employee - Director, Product Management in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XO Group full-time (More than 5 years)

    Pros

    Excellent managers who care about you personally really motivate hard work
    Hard work is rewarded both with financial and recognition awards
    Access to up and coming technology is prioritized to ensure our tech stack the best
    Flexibility is important - as long as you get your work done.

    Cons

    At times moving fast leads to duplicative solutions and dirty data
    Communication across offices and remote staff is challenging (but is improving)

    Advice to Management

    Keep working on communication and focus on improving collaboration across squads/teams/offices


  5. "Strong culture, Values, and people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineering Director in Austin, TX
    Current Employee - Software Engineering Director in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at XO Group full-time (Less than a year)

    Pros

    Established company with good frameworks for management

    Good communication from the CEO

    You can get things done without a ton of red tape. Even when there aren't formalized programs (education benefit, conferences) there is a budget for doing it.

    Good internal/employee tools for doing work. Google, slack, Jira, Wiki, etc.

    Affinity groups (i.e. women in tech) are active and strong which makes for a great culture.

    Cons

    Health insurance is expensive, bonus structure needs to be re-worked .

    Product and tech presence needs to be stronger and company-driven initiatives should trickle down as OKRs from product.

    Advice to Management

    Keep leveling up salaries so that the organization is on par with other companies of our caliber.

    Work toward adding some "benefits you wouldn't expect" alongside strong health care and leave policy.

    Evangelize the benefits we do have better on the website / with recruiting.


  6. "XO - Great place to be!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XO Group full-time (More than a year)

    Pros

    People you work with at XO are Smart, hardworking AND nice
    Execs are approachable
    Interesting things to work on
    Lots of responsibility
    Great culture - Thursday Happy Hours, Holiday parties, etc.

    Cons

    No formal work from home policy although most managers are flexible
    While the medical benefits are good there are some other benefits or perks that are lacking ie. no gym memberships although they do offer things like yoga in house at times


  7. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Director in New York, NY
    Current Employee - Marketing Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XO Group full-time (Less than a year)

    Pros

    Amazing people, great work/life balance, strong perks!

    Cons

    No cons to speak of

    Advice to Management

    Keep it up!

  8. "VP Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Marketing in New York, NY
    Current Employee - Vice President Marketing in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XO Group full-time (More than 3 years)

    Pros

    Smartest, most hard-working and respectful group of people focused on a worthy mission to improve life's biggest moments. Good work-life balance (coming from a working mom) and a company poised to do some really exciting things in the wedding space!

    Cons

    Doing a lot of things at once.


  9. "Driven to make a difference for our users"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XO Group full-time

    Pros

    Co-workers that care deeply about our users (on all sides) and solving meaningful problems.
    A progressive leadership team that values diversity.
    Supportive team members across the entire organization.
    No politics or egos - a culture of constructive debate is welcome.
    Feedback is encouraged at all levels in the company.
    Product design has a voice and a seat at the table.

    Cons

    No major cons that I've run into yet. Just more the usual challenges of navigating rapid change in a constantly shifting landscape. That is really just the nature of being in a marketplace and technology company. In light of those challenges, I've seen co-workers be supportive and understanding of each other.

    Advice to Management

    For our customers, keep the focus on our users and making them successful. For our employees, keep leaning into transparency and the culture of owning your outcomes.


  10. "Senior Software Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at XO Group full-time

    Pros

    Good challenging projects, good people.

    Cons

    Too much politics, very little transparency to the team.