XO Group Reviews | Glassdoor

XO Group Reviews

Updated July 2, 2018
228 reviews

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3.6
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XO Group CEO Mike Steib
Mike Steib
101 Ratings

228 Employee Reviews

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Pros
  • "Work-life balance is MUCH better than what you find at other companies doing this level of engineering" (in 25 reviews)

  • "Full time employees get unlimited vacation, after all" (in 18 reviews)

Cons
More Pros and Cons

  1. "Great Culture & Career Investment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XO Group full-time (More than 10 years)

    Pros

    Working at xo for several years has given me career growth I could not have acquired in many companies. The culture encourages managers to foster their teams where you can truly own your outcomes. XO also pays their employees well and offers top benefits. Though the company is about 20 years old many have now worked at XO for over a decade. They invest in their employees and have a created a culture where people want to work and stay in their positions.

    Cons

    Change is a given so those looking for constant repetition or guaranteed stability should steer clear of XO.


  2. "Good intentions, could use some work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in New York, NY
    Current Employee - Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XO Group full-time (More than a year)

    Pros

    -There are some very genuine people working to improve things
    -There are tons of great opportunities to get more involved outside of your direct team - Mentorship programs, Lunch & Learn sessions, meetups hosted in the office, Weekly happy hours
    -Teams are striving for consistency across experiences
    -Internal mobility is encouraged when mutually beneficial ( at least within Engineering )

    Cons

    -There is a perception that feedback is not acted on
    -Many people do not feel well equipped with resources to give feedback to their peers or manager
    -Middle management is not evenly trained on giving/receiving feedback, encouraging professional growth, and oftentimes seems forced into the role
    -Roadmaps and teams change pretty often, resulting in some turbulent turnover and priority shifting

    Advice to Management

    -Please train people managers on how to conduct proper 1:1's and be a mentor, and have that get assessed by their direct reports - performance reviews twice a year does not feel often enough to encourage feedback and oftentimes under performers end up bringing a team down

  3. "Would not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support/Data Specialist in Omaha, NE
    Former Employee - Sales Support/Data Specialist in Omaha, NE
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at XO Group full-time (More than a year)

    Pros

    Free food. Company party is okay.

    Cons

    People are very clique! This place was one of the worst places I have ever worked! My supervisor was a micro manager. She never trusted anything we did. It was very frustrating. I could not wait to leave that place. It’s like everyone is brain washed.

    Advice to Management

    Listen to your employees. Trust what we say.


  4. Helpful (1)

    "Indecisive & experienced middle management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at XO Group full-time (More than a year)

    Pros

    Smart people
    - Interesting work
    - industry-leading company with a solid future
    - Company leadership that's open to new ideas

    Cons

    - Indecisive leadership
    - Inexperienced people managers
    - Conflicting behavior between communicated company goals & culture and what is actually prioritized & demonstrated day to day
    - "drink the kool-aid" culture

    Advice to Management

    - Middle management & all people managers should be more experienced, especially when handling conflict.
    - Stop promoting a company culture that isn't real.


  5. Helpful (1)

    "Great Place to work, feels like a family!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XO Group full-time (More than 3 years)

    Pros

    I love working at XO Group, I've been here for a couple years now, if you love weddings and life stages it is very fun, and something to feel passionate about. We are really helping people plan the best day of their lives, plus you get to work with a ton of kick-ass women! There are also weekly happy hours, and unlimited vacation which never hurts.

    Cons

    Not a ton of room to grow $$$ wise but a great first job and there is potential to continue with your career if you really really strive for it every day. Still it seems people coming in from the outside benefit more with raises, but it's that way at most companies, even if it doesn't make the most sense.

    Advice to Management

    Keep showing love to our users and love to employees who care about the brand and success of the company and it's users, who embody our core values.


  6. Helpful (2)

    "Cliques"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at XO Group full-time

    Pros

    Great benefits and maternity leave. Unlimited vacation.

    Cons

    Upper management please take note. You have way too many managers in Omaha that were promoted because the are friends. It’s not quality, but quantity. Many employees are streaming videos, standing around and doing nothing. Meanwhile good hard working employees have to interview for their own jobs just so a new “friend” can take their job. None of these so called managers could hold their own in any other company.

    Advice to Management

    Really learn what your Omaha managers are doing and hold them accountable.


  7. "Great Starter Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at XO Group full-time

    Pros

    Good benefits and maternity leave. Fun people to work with. A lot of fun activities around the office including bring your child to work day, lots of food days, and travel options!

    Cons

    Low pay, many changes in management and teams. Account managers can be hard to work with. A lot of drama between managers and other staff members. Tech issues and difficult clients, leave for a very stressful work environment.

    Advice to Management

    Don't allow clicks to happen between managers and other staff. Show that you are supportive of the teams and don't let account managers push around the other support positions.

  8. "Love the people, the brand, and the problems we solve."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Austin, TX
    Current Employee - Senior Product Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XO Group full-time (More than a year)

    Pros

    The people are great, I have made several good friends at XO. It often feels like family.
    Very strong product and design organization. Lots of room for growth.
    Engineering always on the forefront of technologies.
    Weddings is a very interesting space with so much room for improvement.
    Fast paced and agile.

    Cons

    XO often has the energy and speed of a startup. However, it is still a public company that needs to produce quarter over quarter results. This makes bigger changes take longer and overall there is more risk-aversion than a private company might have.

    Advice to Management

    Keep hiring great people!


  9. "Good work-life balance"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at XO Group full-time

    Pros

    XO is flexible and human-centered

    Cons

    XO compensation is average for market


  10. Helpful (2)

    "I really like it but sales people seem miserable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XO Group full-time

    Pros

    I've been here longer than most because there is a lot of turnover. I think it's a good company that has treated me well, but honestly I think it's mostly that I have a good manager.

    Cons

    I'm not on the sales side, which I'm glad about. Notice that a lot of the negative reviews are from sales people, whatever they're doing over there is a mess. It sucks because they're the ones making the money for my paycheck and it seems like it's terrible for them.


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