XPO Logistics Reviews

Updated May 10, 2021

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3.6
71%
Recommend to a Friend
86%
Approve of CEO
XPO Logistics CEO Bradley S. Jacobs
Bradley S. Jacobs
2,185 Ratings
Pros
  • "Fast paced work environment with lots of opportunity for growth and learning(in 133 reviews)

  • "Good Workplace Good Management Fun work environment(in 104 reviews)

  • Cons
  • "Very long hours for salary workers(in 139 reviews)

  • "Work/Life Balance - which is dependent on the individual(in 114 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of XPO Logistics and is not affected by filters.

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    1. 5.0
      Current Employee, more than 8 years
      Featured Review

      Top Logistics Company for a Reason!

      Jun 5, 2020 - Senior District Manager in Grand Rapids, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits are industry leading. Compensation is near the top. Great colleagues to work with every day! A company that truly believes in their core values.

      Cons

      Not many. Work hours can vary based on the ever changing market and customer demand.

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      36 people found this review helpful
    2. 5.0
      Current Employee, more than 1 year

      Manifesta

      Mar 15, 2021 - Material Handler in Montgomery, AL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly cool environment a company you can move up in

      Cons

      Certain managers have favoritisms also some have racism going on but that's not my business I'm here to work and make money

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      XPO Logistics Response

      Employment Brand Analyst

      Thank you for your feedback. At XPO, we’re committed to creating a work environment that’s supportive, inclusive and respectful. We take comments regarding racism very seriously. We encourage you to report your concerns to the XPO Ethics Hotline at 1-800-638-1486.

    3. 1.0
      Former Employee, more than 5 years

      Worse Place to work since XPO took over Conway

      May 10, 2021 - Customer Service Representative in Birmingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      drivers and staff are wonderful, respectable people to work with

      Cons

      This company was great when Con-Way Freight, then XPO cut staff extremely causing everyone to do the work of 2-3 people thus lowering customer service, causing more damaged freight and very angry customers, only cared about numbers and stock market and not employees and customers as Conway did. It is a shame they lost some very good managers, sales reps, and customer service reps who never missed a day and that were very accurate and dedicated to the business then made them do the job that for many years 2-3 people did was put onto 1 person, and lack of warehouse staffing caused to much of a hurry thus destroying the customers freight, body hoods come in looking like bumpers.. Shame on you XPO you are not an LTL freight company. Supervisors do not help as much as should and do not even know most of the job of those they are supervising so are of no assistance when needed or available to help or teach so, you end up training yourself how to do new tasks through trial and error. When staff and management ask for help they are threatened to be replaced. Months of telling them need help and refuse to give the staffing needed putting everyone under undo stress and lowering customer service

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      XPO Logistics Response

      Employment Brand Analyst

      Thank you for sharing your feedback. XPO has a culture of continuous improvement. Your honest review will help us improve and do better. We’re very grateful for your feedback and wish you the best in your future.

    4. 5.0
      Current Employee, less than 1 year

      They're sick yo

      May 9, 2021 - Forklift Operator in Leicester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I quite enjoy the hours and pay and the amount of different opportunities I can take

      Cons

      Management is new and inexperienced but they are learning

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    5. 3.0
      Current Employee, more than 5 years

      Immature HR and business processes

      May 8, 2021 - IT Senior Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Energetic work environment with opportunities to learn, but chaotic

      Cons

      No serious intention to develop enterprise maturity. Career development plans are non-existent except for those in senior roles. ("It's who you know...")

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      XPO Logistics Response

      Employment Brand Analyst

      We’re always working hard to make XPO a great place to work and improve where we need to. Thanks for sharing the constructive feedback.

    6. 5.0
      Current Employee, more than 1 year

      Great Place for High Acheivers

      May 4, 2021 - Manager, FP&A in Birmingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Tons of opportunity for process improvement if you like to fix things / make things better! Hard work is recognized and compensated for! Competitive pay across the board.

      Cons

      Messy / disorganized information. Data is all over the place. Systems aren't well-integrated from legacy companies. Lots of layoffs/ pruning of talent.

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    7. 4.0
      Current Employee, more than 1 year

      Great Overall

      May 4, 2021 - Carrier Procurement Representative in Portsmouth, South East England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company itself is diverse, has great benefits, and the higher-ups really care about Job satisfaction

      Cons

      Your local office can be subject to politics.

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      XPO Logistics Response

      Employment Brand Analyst

      Thanks for your feedback! We appreciate you taking the time to share your thoughts, experiences and suggestions for improvement.

    8. 5.0
      Current Employee, more than 10 years

      Great Place to Grow

      May 5, 2021 - Customer Services 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great People to work with

      Cons

      Need higher advancement for committed people

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    9. 5.0
      Current Employee, more than 1 year

      Wish I had started here. Best job ever!

      Apr 6, 2021 - Material Handler in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Big focus on safety first. We all watch out for each other, always new job openings, meaning chances to possibly move around in the company. We set reasonable expectations, and we have a good time mostly meeting those expectations.

      Cons

      Maybe we are too inclusive to where it takes some time to find the right fit for some positions, which makes the job harder sometimes. It can be fast paced labor intensive , but it is fun unless we don't have the right people to handle it. not major though...

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      XPO Logistics Response

      Employment Brand Analyst

      Thanks for your feedback! It sounds like you’ve had a fantastic experience and benefited from some of the great things about our culture. Keep up the great work!

    10. 5.0
      Current Employee, more than 10 years

      Thankful

      Feb 17, 2021 - Freight Classification Specialist-Lead 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Essential positions, longevity/tenure, continuous education, mobility, decent pay, 401K, coworkers like family, understanding management, and the best operational flow.

      Cons

      Every single job has areas it could improve. The only issues I encounter are operational. Having to rely on and work with others who are unsafe and have less work ethic and integrity is sometimes difficult and then other jobs starting at my current salary in the area for entry level positions. Receive pay raises randomly but have not had a cost of living raise in a few years although pay is average.

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      XPO Logistics Response

      Employment Brand Analyst

      Thank you for sharing your review. Your honest feedback helps us improve as we strive to make XPO a great place to work.

    Viewing 1 - 10 of 3,687 Reviews

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