XPO Logistics Employee Reviews | Glassdoor

XPO Logistics Reviews

Updated February 25, 2017
795 reviews

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Full-time Part-time

2.9
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Bradley S. Jacobs
343 Ratings

795 Employee Reviews

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Pros
  • Very structured work environment which is great for newer Supervisors (in 28 reviews)

  • Fair pay, good benefits and work/life balance is encouraged (in 13 reviews)

Cons
  • Sometimes long hours without compensation (in 40 reviews)

  • Very little support from upper management, Work/Life Balance can be poor, Few opportunities to grow within the organization (in 17 reviews)

More Pros and Cons

  1. "Fast paced and unorganized"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at XPO Logistics full-time

    Pros

    Interacting with the other employees

    Cons

    High turnover rate because of the use of temp agencies

    Advice to Management

    Ask for and listen to the ideas of employees


  2. "driver sales rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at XPO Logistics full-time

    Pros

    great pay and can earn 7 weeks vacation

    Cons

    micro managing, bad start times, and bad hours

    Advice to Management

    just relax and let the drivers do their jobs


  3. "Pricing Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at XPO Logistics full-time

    Pros

    Good Management & development. impactful and meaninful work, provided with ample resources and direction to perform job.

    Cons

    Dealing with sales & operations was highly political and pricing recommendations would at times get railroaded. Limited growth development within role. Weak pay

    Advice to Management

    Stronger pay and a more defined growth path within company would help.


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  5. "Regional Trainer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at XPO Logistics full-time

    Pros

    Money, friends, nice office, traveling

    Cons

    Management, corporate constantly shifting, plans always change,

    Advice to Management

    Create a hierarchy and action plan - then, stick with it. Be more loyal to those that have rode the waves.


  6. "Growing Pains?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Solutions Engineer in Frisco, TX
    Former Employee - Senior Solutions Engineer in Frisco, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at XPO Logistics full-time (More than a year)

    Pros

    I'm happy with the way they operate and with the way they treat me and the way they treat their staff in general. They're good employers. They've taught me a lot; I've gained a lot of experience and I feel appreciated by them for the results I achieve and, generally, as a member of their team. I do feel that they're perhaps not as fast-moving and progressive as they could be.

    Cons

    Poor communication in the workplace can lead to poor relations between employees and an unfriendly work atmosphere in general that renders workers inefficient and ineffective. I believe there is a disconnect between Management, I.T. Personnel & Operations. Unclear goals lead to poor communication and frustration.

    Advice to Management

    Have you been successful because of your leadership, or in spite of it? I’ve watched time and time again as companies and leaders succeed in spite of poor management skills. Now, imagine the levels of success they could have achieved if those who were in charge had great leadership skills? Or even just good leadership skills? Gather feedback about your management style and adjust accordingly


  7. "Dockworker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dock Worker in West Fargo, ND
    Current Employee - Dock Worker in West Fargo, ND
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at XPO Logistics full-time (More than 5 years)

    Pros

    Good pay, good benefits, and decent equipment

    Cons

    Too many favorites, inconsistent management ideals


  8. "Former driver Sales Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver Sales Representative in Orange, CA
    Former Employee - Driver Sales Representative in Orange, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at XPO Logistics full-time (More than 10 years)

    Pros

    Top hourly had gone up to $27.10, pretty decent. I believe that put them near the top among LTL carriers. Coupled with overtime, pretty good checks. I was doing $62-64K
    my last couple years there. Some guys that volunteered for even more overtime or because where their start time situated them in the days operations made even more.
    The vetting of prospective employees is very through, end result is a bunch of pretty good people to work with and be around.

    Cons

    The usual LTL driver complaints. I wonder if anyone's all that happy that does LTL driving. I suspect the same issues are everywhere. But to pick one, inefficient dispatching. Not just a dispatcher issue. One guy doing a huge area. Needed two dispatchers. A software program to help them in planning could have helped them
    see more clearly how to route people. Supposedly in the works. Company spends
    a lot on unnecessary money on overtime.

    Advice to Management

    Stop under staffing. The savings isn't worth the damage done to customer opinion of the company through missed delivery's and pickups.


  9. "Respectable management, good benefits and pay opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst
    Current Employee - Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XPO Logistics full-time (More than 5 years)

    Pros

    The people are very friendly. Work can be fun because of that. Benefits are good. Decent PTO. Opportunity for pay is there if you work your butt off and are persistent.

    Cons

    Company has gotten larger so it's harder to get noticed by the key upper level management. Find a way to impress them and keep at it.

    Advice to Management

    Pamper those who stay loyal and work their tail off


  10. "They want it all"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at XPO Logistics full-time

    Pros

    Xpo had a ton of very dedicated, hard working employees. Decent pay, nice facilities and good equipment keep them competitive.

    Cons

    Xpo needs to do a better job of not letting customers hold them hostage. I understand they need to service the customer but when your decision affects a multitude of others it's just not worth it. Too much pressure is passed to middle management and driver's this way


  11. "Sr Business Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at XPO Logistics full-time

    Pros

    Great work culture and office environment

    Cons

    No open communication, a lot of information withheld from employees from management



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