XTRA Lease Reviews | Glassdoor

XTRA Lease Reviews

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Found 120 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
56%
Recommend to a Friend
68%
Approve of CEO
Bill Franz
53 Ratings
Pros
  • "Berkshire Hathaway company - resources of a large company with the relationships found in small business ((in 15 reviews)

  • "Great work/life balance (Mon-Fri 9-5)(in 8 reviews)

Cons
  • "Terrible pay at branch level to save money to pay the region team and upper management which does not do anything I have to reiterate(in 9 reviews)

  • "Only hires from the outside for entry level positions and you must be willing to relocate(in 4 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (3)

    "Never a Dull Day at XTRA Lease"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XTRA Lease full-time

    Pros

    - new operating system in place, with more upgrades on the way. the new system is leaps and bounds better than the old. this makes the work for operations and sales much easier and much more efficient. - career opportunities are readily available every year. if you work hard, learn the policies/standards of the company, and show the capacity to lead/train others, it will be noticed and you will have the opportunity to...

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    Cons

    - ceiling for operations is much lower than for sales. it is much more difficult to make it to the regional/corporate level from operations.

    Advice to Management

    - provide/create/incorporate operations staff at the regional/corporate level. opportunity for higher growth in the company is encouraging to all employees. -

    XTRA Lease Response

    September 24, 2018Director of HR

    Thank you for taking the time to share your thoughts. You certainly captured a lot of our culture in one review - that we are a true pay-for-performance, sales-driven organization that provides opportunity for those who have potential and outperform their peers. Your point about ...

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  2. "Operations"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XTRA Lease full-time

    Pros

    Good Training Good career opportunities Good tools for your development

    Cons

    Relocation Lack of communication between branches

    Advice to Management

    Sometimes lack of communication between Branches and Region Senior management needs to be more involve with Branches

    XTRA Lease Response

    September 24, 2018Director of HR

    Thank you for taking the time to post your review! It's true that relocation is required for promotion in the field, and some may see that as a "con." We try to be as transparent about that as possible during the recruitment and hiring process so there are no surprises - and many ...

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  3. Helpful (3)

    "Don't waste your efforts"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Clayton, MO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at XTRA Lease for more than a year

    Pros

    Pay was good that is it

    Cons

    You are micromanaged management is will seek out a reason to get rid of you if you don't fit in. Not enough training.

    Advice to Management

    Put all aspects of the position in the training for that position.

  4. Helpful (3)

    "Do NOT work in operations. More likely to quit before promoted"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Assistant 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at XTRA Lease full-time for more than a year

    Pros

    Good place to get started in the transportation industry

    Cons

    -Operations does everything- you have to know about sales, leasing, and operations -No help from Branch Management/Sales or regional management. -Senior level positions very hard to get for operations personnel -love it or leave it culture

    Advice to Management

    Stop taking operations for granted. Make operations at least feel like you've considered their ideas. actually monitor that branch managers are spending time with operations, spending a minimum number of hours a day in the office, and ensure that they are generally pulling their weight and not passing off work to operations. realize that operations is more than just checking in and out trailers.

    XTRA Lease Response

    March 11, 2019Director of HR

    Thanks for sharing your review. While your review is anonymous and I don't know your specific situation, I have shared your comments with others on the management team for consideration. Good luck!

  5. Helpful (4)

    "No employee loyalty fire culture"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - ABM 
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at XTRA Lease full-time for more than 2 years

    Pros

    Great co workers and bonus is good.

    Cons

    If a 0 star was possible they earn it. Terrible management (micro managing) managers above you look to pick you apart. The HR department is laughable... 0 transparency and employee loyalty they will fire you even if you are one of the best. You can get compensated better at other companies. No air ride and this is not to benefit customers, it’s to benefit them and bottom dollar. Terrible pay at branch level to save money...

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    Advice to Management

    Grow a spine and be forward

    XTRA Lease Response

    March 11, 2019Director of HR

    Thanks for sharing your thoughts - while it doesn't seem like XTRA was a good fit for you, we wish you well. Good luck!

  6. Helpful (3)

    "Don't waste your time"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Management Trainee in Fontana, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at XTRA Lease full-time for more than a year

    Pros

    Work-life balance is great as you will be doing 40hrs/week, no weekends. You'll get lots of decision-making power fairly early on. Co-workers were great for the most part. The benefits aren't amazing but still very good.

    Cons

    Why bother? The Xtra Lease trainee program is severely lacking compared to other trainee positions within the industry: Penske, Ryder, ArcBest, etc all offer similar or better pay with actual, structured training programs and as far as I can tell, Xtra Lease is the only one that fires you if you hesitate to relocate across the US for promotion. More importantly, however, as Operations you'll have a 3-5 year life span...

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    Advice to Management

    The HR Department suffers from a serious lack on transparency, creating unnecessary stresses and appearing to do very little for employees.

    XTRA Lease Response

    March 11, 2019Director of HR

    Thank you for taking the time to offer a review of your experience with XTRA. Sounds like it wasn't the right fit for you. We do have a promote-and-relo approach, which works well for us and many of our employees. Many new hires develop operational and branch management skills ...

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  7. Helpful (2)

    "Branch Manager"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at XTRA Lease full-time for more than 4 years

    Pros

    40 hour work days and end of the year bonus

    Cons

    Managment, Human Resources, and lack of compensation

    Advice to Management

    Raise the pay at the Branch Level and Operations Level.

    XTRA Lease Response

    March 11, 2019Director of HR

    Thank you for your review. You mentioned the year-end bonus as a "Pro" of the company, and also compensation as a "Con." Our compensation philosophy is to reward for performance; that is, we work with entry-level employees to develop branch and operational management skills, promote ...

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  8. Helpful (2)

    "Operations Assistant"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Management Trainee in Orange, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at XTRA Lease full-time for more than a year

    Pros

    Great Entry Level Into the trucking industry No weekends/holidays Coworkers

    Cons

    Huge disconnect between upper management and operations Have to relocate to promote Sometimes required to relocate for a lateral position Varying schedule

    Advice to Management

    There needs to be more upfront information about how often employees are moved even prior to promotion and relocation. Being required to switch or cover branches without much notice is hard on families.

    XTRA Lease Response

    March 11, 2019Director of HR

    Thank you for taking the time to write a review. We strive to be clear in our recruiting and interviewing about our promotion and relocation process - for many, it's a great opportunity; for others, it's not a good fit. We do not require lateral move relocations, but it is sometimes ...

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  9. Helpful (1)

    "Ops manager"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at XTRA Lease

    Pros

    Regional management is easy to work with. Employees

    Cons

    Executive management micro manages way too much.

    XTRA Lease Response

    September 24, 2018Director of HR

    Thank you for your review!

  10. "Operations Assistant"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at XTRA Lease

      Pros

      Great benefits, free travel, learn new stuff all the time

      Cons

      You have to move in order to get promoted

      XTRA Lease Response

      September 24, 2018Director of HR

      Thank you for taking the time to post a review. You're absolutely right - XTRA does have great benefits and lots of opportunities for growth and learning for our newly hired branch employees. And, we do require relocation in order to advance. This is seen as a benefit for many - an ...

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    Found 120 reviews