Xanterra Reviews | Glassdoor

Xanterra Reviews

Updated February 23, 2017
194 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Andrew N Todd
71 Ratings

194 Employee Reviews

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Pros
  • Literally get to know the national park so well and hang out/work/party with people from all over the world (in 58 reviews)

  • Opportunity to work at organization with opportunities in some of the most beautiful places on earth (in 15 reviews)

Cons
  • bad working conditions with very low pay (in 22 reviews)

  • Long hours in management, no compensation for working the extra hours or going the extra mile (in 10 reviews)

More Pros and Cons

  1. "Grand Canyon South Rim hostess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess
    Former Employee - Hostess
    Recommends

    I worked at Xanterra full-time (Less than a year)

    Pros

    this was honestly the best summer of my life! I was a little scared to go out there and didnt know what to expect but it turned out amazing. You get paid super well, living there is so cheap and the dorms weren't bad at all. If you love meeting new people, love exploring and being outside DO ITTTT!! Once in a life time opportunity. Literally get to know the national park so well and hang out/work/party with people from all over the world.

    Cons

    Work was sometimes really stressful, company is pretty unorganized, tourists are cranky,management sucks and its sometimes understaffed, weak wifi, only cell provider that works is AT&T but other with providers you still get text messages just no 3G.


  2. "Great job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservation Sales Agent in Greenwood Village, Arapahoe, CO
    Current Employee - Reservation Sales Agent in Greenwood Village, Arapahoe, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Xanterra part-time

    Pros

    Exciting and fun industry to work in, entry level job.

    Cons

    Bonus program used to be stronger


  3. "Employee dining room server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prepared Foods Cook in Yellowstone National Park, WY
    Former Employee - Prepared Foods Cook in Yellowstone National Park, WY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Xanterra (Less than a year)

    Pros

    I got to live in and see Yellowstone National Park for the summer.
    Room and Board was 15 dollars a day and taken directly out of my check.

    Cons

    They weren't very organized. My check was never direct deposit even though I filled out the proper paperwork


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Seasonal Employment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xanterra full-time

    Pros

    Great people, great locations, rent and food included

    Cons

    High turnover, and sometime understaffed


  6. "It's work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Xanterra full-time

    Pros

    Grand Canyon in the background . Great co workers. An adventure. And a challenging job

    Cons

    Limited places to eat. Need to share a room. Less work on the slow season.

    Advice to Management

    Keep doing a good job!


  7. "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cody, WY
    Former Employee - Anonymous Employee in Cody, WY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great environment, friendly staff, employee centric.

    Cons

    No cons for this employer.

    Advice to Management

    None


  8. "Fast Food"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Xanterra full-time

    Pros

    You're in a state park, so more than likely you'll have access to unlimited outdoor activities.

    Cons

    You're in an understaffed fast food restaurant in a state park, so more than likely the management will want you to work.

    Advice to Management

    Be up front with your employees, foot-in-the-door "can you please help out" is all an illusion when at the end of the day you're going to have to work that shift.


  9. "Call center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Agent in Greenwood Village, Arapahoe, CO
    Current Employee - Reservations Agent in Greenwood Village, Arapahoe, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Xanterra full-time

    Pros

    Helpful managers and coworkers are easy to get along with.

    Cons

    Not many chances to move up.


  10. "Xanterra Yellowstone"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xanterra full-time

    Pros

    Scenery beautiful. Nice discounts for employees. Self directed work. Great opportunities to see the park without the crowds. Lots of different job opportunities.

    Cons

    High turnover. Lack of accountability and responsibility. High stress during summer months. Training seen as a check the box. More concern with profits than people.

    Advice to Management

    Don't rely on the fact that it is Yellowstone so much. Still need to provide good work experience. Show employees through out the year that they are truly appreciated.


  11. "Unique Experience, Wouldn't Go Back"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Dining Room Manager in Yellowstone National Park, WY
    Former Employee - Assistant Dining Room Manager in Yellowstone National Park, WY

    I worked at Xanterra full-time

    Pros

    I worked in Yellowstone National Park and the beauty of the park is incredible. I worked with people from all over the U.S. as well as with coworkers from Europe, Asia, and South America. You will have an easy time getting to know and building friendships with coworkers. This is a unique work experience and something you'll be proud to say you have done.

    Cons

    Xanterra has strict service standards and operates in a very "corporate" way. No changes can be made by local management, everything has to be approved by corporate and by NPS. The company will hire just about anyone, so it's easy to get job and easy to move up. On the reverse side of this you end up with employees with virtually no experience and incompetent management. Xanterra is not keeping up with the times. Spare yourself and limit your contract to 2 months or 2.5 at most!

    Advice to Management

    Change things up! Stop doing the same thing and providing the same exact services year after year.



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