Xanterra Reviews | Glassdoor

Xanterra Reviews

Updated March 22, 2017
200 reviews

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200 Employee Reviews

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Pros
  • Literally get to know the national park so well and hang out/work/party with people from all over the world (in 58 reviews)

  • Opportunity to work at organization with opportunities in some of the most beautiful places on earth (in 15 reviews)

Cons
  • bad working conditions with very low pay (in 22 reviews)

  • Long hours in management, no compensation for working the extra hours or going the extra mile (in 10 reviews)

More Pros and Cons

  1. "all the same"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    locations are fantastic -- can't beat them!
    all the vendors are about the same now.
    Have been doing this for years.

    Cons

    still don't pay much
    certain positions don't guarantee hours during off-peak times
    employees tend to be lazy and lack motivation
    Managers don't look at the big picture and are too immature in most cases.


  2. "Don't work here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeper in Yellowstone National Park, WY
    Former Employee - Housekeeper in Yellowstone National Park, WY
    Doesn't Recommend
    Negative Outlook

    I worked at Xanterra full-time (Less than a year)

    Pros

    National Parks are Beautiful places

    Cons

    Disgusting living conditions insects and rodents

    Advice to Management

    Figure out living conditions which are very poor


  3. "The Country ..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounts Receivables Manager in Greenwood Village, Arapahoe, CO
    Former Employee - Accounts Receivables Manager in Greenwood Village, Arapahoe, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Xanterra (More than a year)

    Pros

    Out door life , faraway from the hussle & bussle of he city.

    Cons

    Not many more employee activities.


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  5. Helpful (1)

    "Grand canyon south rim"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cook in Grand Canyon Village, AZ
    Former Employee - Cook in Grand Canyon Village, AZ
    Recommends
    Positive Outlook

    I worked at Xanterra full-time

    Pros

    Get to meet all types of people from around the globe. And live near one of the seven wonders of the world

    Cons

    Lot of favortism. especially in regards towards those of the female persuasion.

    Advice to Management

    Need to remember your big fish in a really small pond.


  6. Helpful (1)

    "Xanterra is a good spring board to a better job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager in Yellowstone National Park, WY
    Current Employee - Human Resources Manager in Yellowstone National Park, WY
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Xanterra full-time (More than 3 years)

    Pros

    Living, working, and playing in a national park doesn't get much closer to paradise. I have met some of the most beautiful people in my life working for this company and gained confidence that I really can go anywhere and do anything. The resume experience was invaluable.

    Cons

    I really wish that I could work for this company in paradise for the rest of my life. This company is so concerned with squeezing every red cent out of their guests (external and internal: employees) that they turn away many, many bright and talented individuals.

    Advice to Management

    Work much harder to retail your managers and you would see a trickle-down effect of retention of line employees.


  7. "Not bad...."

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Glacier park, meeting wonderful people and traveling before/after the job, smaller location allowed for more flexibility in job. Rising Sun is perfect. Great location on the east side of the going to the sun road & close to Logan pass & st Mary. The best one for sure. Two days off in a row, and when you're in F&B you're usually scheduled an AM shift on your Friday and a PM shift on your Monday.

    Cons

    Some places (many glacier, lake McDonald) have bigger staff, which I think results in more parties/drama/chaos (therefore overbearing rules being established by management). EDR food is pretty terrible, but once again the small property made this better sometimes (maybe). Breakdast shifts!! Too early and usually chaotic. It also takes a really long time to get things done in this company...


  8. "Great location perks but nowhere to go within comoany"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Xanterra full-time (More than 10 years)

    Pros

    Great locations with abundant scenery. Many opportunities to work in different parts of the hospitality industry within one geographic location. Some locations offer great management development opportunities.

    Cons

    Pay is stagnate. Management development programs are great, but they don't do enough to keep people so those who could be great do t tend to stay, and those that do often fight to have the resources needed to perform.

    Advice to Management

    Increase pay. Increase benefits to keep good people. Put more into providing resources for people to do their jobs well - it takes money to make money!


  9. "Good times, bad times"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Living in National Park. J-1 were great.

    Cons

    Better workman's comp. No employee incentives. Managers who don't care about their employees.

    Advice to Management

    Hire more people. Managers take better care of employees.


  10. "Good experience. Motley crew of co-workers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waiter in Denali Park, AK
    Former Employee - Server/Waiter in Denali Park, AK
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Xanterra full-time (Less than a year)

    Pros

    It was high volume restaurant due to the cruises that traveled by and high ticket prices for fine dining food fresh from the sea

    Cons

    It lacked cohesiveness between back of house and front of house. Preferred shifts were given based on popularity rather than competency

    Advice to Management

    Give better incentives for better employees. Improve employee housing conditions


  11. Helpful (1)

    "Reviews are accurate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AZ - Arizona in Grand Canyon Village, AZ
    Current Employee - AZ - Arizona in Grand Canyon Village, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Views of the Canyon, meeting people from around the world.

    Cons

    Bed bugs, mice, poor management,
    Only 20-30 hours of work for full time employees.

    Advice to Management

    Training and more training on leading a team, not dictating.
    Honest, working conditions explained in the interview process



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