Xanterra Reviews | Glassdoor

Xanterra Reviews

Updated August 20, 2017
225 reviews

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225 Employee Reviews

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Pros
  • Literally get to know the national park so well and hang out/work/party with people from all over the world (in 65 reviews)

  • great learning experience, free room and board, (in 11 reviews)

Cons
  • The job is low pay and the hours are long (in 23 reviews)

  • Employee dining room wasn't the best (in 7 reviews)

More Pros and Cons

  1. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservation Sales Agent in Greenwood Village, Arapahoe, CO
    Current Employee - Reservation Sales Agent in Greenwood Village, Arapahoe, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Xanterra part-time

    Pros

    Exciting and fun industry to work in, entry level job.

    Cons

    Bonus program used to be stronger


  2. "Employee dining room server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prepared Foods Cook in Yellowstone National Park, WY
    Former Employee - Prepared Foods Cook in Yellowstone National Park, WY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Xanterra (Less than a year)

    Pros

    I got to live in and see Yellowstone National Park for the summer.
    Room and Board was 15 dollars a day and taken directly out of my check.

    Cons

    They weren't very organized. My check was never direct deposit even though I filled out the proper paperwork

  3. "Intern/server"

    StarStarStarStarStar
    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xanterra part-time

    Pros

    Working in a natiaonl park is an amazing experience no matter the challenges and you'll make new friends and memories

    Cons

    Management is awful, not very professional and the scheduling is terrible. Very over worked

    Advice to Management

    Improve schedules so people can enjoy the park more


  4. "Seasonal Employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xanterra full-time

    Pros

    Great people, great locations, rent and food included

    Cons

    High turnover, and sometime understaffed


  5. Helpful (1)

    "Unsafe- horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wyoming, MI
    Former Employee - Anonymous Employee in Wyoming, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Xanterra full-time (More than 3 years)

    Pros

    Beautiful park, great recreating, amazing wild life & thermal features... truly a beautiful locale.

    Cons

    Management treats the employees horribly. Some of the dorms should be condemned, food was awful. Some workers were exposed to asbestos! Not safe.

    Advice to Management

    Get out of the concession business.


  6. "It's work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Xanterra full-time

    Pros

    Grand Canyon in the background . Great co workers. An adventure. And a challenging job

    Cons

    Limited places to eat. Need to share a room. Less work on the slow season.

    Advice to Management

    Keep doing a good job!


  7. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cody, WY
    Former Employee - Anonymous Employee in Cody, WY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great environment, friendly staff, employee centric.

    Cons

    No cons for this employer.

    Advice to Management

    None

  8. "Fast Food"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Xanterra full-time

    Pros

    You're in a state park, so more than likely you'll have access to unlimited outdoor activities.

    Cons

    You're in an understaffed fast food restaurant in a state park, so more than likely the management will want you to work.

    Advice to Management

    Be up front with your employees, foot-in-the-door "can you please help out" is all an illusion when at the end of the day you're going to have to work that shift.


  9. "Call center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Agent in Greenwood Village, Arapahoe, CO
    Current Employee - Reservations Agent in Greenwood Village, Arapahoe, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Xanterra full-time

    Pros

    Helpful managers and coworkers are easy to get along with.

    Cons

    Not many chances to move up.


  10. "Xanterra Yellowstone"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xanterra full-time

    Pros

    Scenery beautiful. Nice discounts for employees. Self directed work. Great opportunities to see the park without the crowds. Lots of different job opportunities.

    Cons

    High turnover. Lack of accountability and responsibility. High stress during summer months. Training seen as a check the box. More concern with profits than people.

    Advice to Management

    Don't rely on the fact that it is Yellowstone so much. Still need to provide good work experience. Show employees through out the year that they are truly appreciated.


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