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Xcel Energy Reviews
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    Xcel Energy Reviews

    Updated April 11, 2018
    316 reviews

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    Full-timePart-time
    3.0
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Xcel Energy Chairman, President & CEO Benjamin G.S. Fowke III
    Benjamin G.S. Fowke III
    138 Ratings

    316 Employee Reviews

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    Pros

    • Great pay and benefits, most people were great to work with and were helpful, learned a lot (in 16 reviews)

    • Relatively good benefits with pension (in 32 reviews)

    Cons

    • At the end of your contract you will find it very hard to get a full time position (in 12 reviews)

    • Long hours, weekends - work life balance not great (in 6 reviews)

    More Pros and Cons

    1. "Great internship experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Intern - Hourly in Monticello, MN
      Former Employee - Intern - Hourly in Monticello, MN
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Xcel Energy full-time (Less than a year)

      Pros

      The company was proactive and had many ways to help interns learn about the company and get started.
      Competitive pay.
      The employees are very friendly and open to new ideas.
      I felt valued as an intern.

      Cons

      There are no major cons.

    2. "Customer Service Representative Position Experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Xcel Energy full-time

      Pros

      Great benefits! Easy to create friendships because the training class is so long, wonderful trainer! John is so much fun to work with and has great stories.

      Cons

      Being on the phone all the time can get boring and sometimes you get angry customers.

      3. Join the Xcel Energy team
      See Our Latest Jobs

    3. "Big Company - Typical Issues"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Xcel Energy full-time

      Pros

      Relatively good benefits with pension. Huge company with lots of opportunity for growth. Good experience for resume. Once you're in, it's likely you'll be able to stay here for as long as you wish. There are many employees with 25+ years with the company. It's a regulated utility so chances are, the company isn't going anywhere.

      Cons

      Typical corporate issues - they're always trying to save money by cutting out things that are important to employees like incentives, giving the only option for high deductible health care, not paying for family/spouses to be on health care, etc. A lot of positions are being outsourced to contractors. In some departments, it's hard to move around because a lot of favoritism exists. And of course, if you didn't already know, nepotism is huge in this company. And finally, a lot of retirements are happening and the company isn't replacing those individuals. Instead, they're expecting the current workforce to handle the extra workload, expecting as many hours as it takes to get the work done, and they have no focus on live/work balance whatsoever.

      Advice to Management

      If you want to keep employees that are worth keeping, you should offer them things that will keep them in the company. Inclusion and engagement has fallen by the wayside. Instead of focusing on "saving" money, the company should try to invest in its employees.

    4. "Employment it good but training is not there."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Instruments and Controls Technician in Brush, CO
      Current Employee - Instruments and Controls Technician in Brush, CO
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Xcel Energy full-time (More than 5 years)

      Pros

      Great pay and overtime availability. Decent management. Close location to home. I think the pension and 401k are really good. HSA has a nice matching from the company.

      Cons

      Management does not know how to properly handle tough situations between employees. Management often discounts harassment and play it off as, “ they’re just messing around.” They Often play favorites. Training is available but management only put those they like through them.

      Advice to Management

      The company has a “ZERO TOLERANCE” policy on harassment. When an employee comes to management with a complaint of harassment, they need to take it seriously and investigate it properly!

    5. "Lineman/ Substation Electrician"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Line/Substation Electrician in Amarillo, TX
      Former Employee - Line/Substation Electrician in Amarillo, TX
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Xcel Energy full-time (More than 10 years)

      Pros

      Place didn't get better till our union negotiated our own health insurance through the FMCP plan. We are completely separate from the companies insurance, which is unheard of.

      Cons

      Good old boy Texas Panhandle mentality. If your not one of the boys you will never have any other opportunity to do anything than what you are doing. Management doesn't care about experience if there buddy is interested in the job. There is a bunch of uneducated hillbillys running this place. They scratch they're heads wondering why there has been such a mass exodus in employees. Stay away from here, all promotions are political, your hard work means nothing if you expect it to one day.

      Advice to Management

      Your not the employer of choice you claim to be. If it wasn't for the union negotiating our insurance most guys wouldn't be here.

    6. "Wonderful Company!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Xcel Energy part-time

      Pros

      Strong team-based structure geared towards the overall advancement of the company missions and employees alike.

      Cons

      No cons were encountered during my time.

    7. "Great Company!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Intern - Hourly in Minneapolis, MN
      Current Employee - Intern - Hourly in Minneapolis, MN

      I have been working at Xcel Energy part-time (More than 3 years)

      Pros

      Team-based, result driven work environment. In my experiences, all departments I've had the opportunity to work with are very friendly and helpful regardless of the task. This is a great company to work for that truly cares about their employees by provides a strong benefit package, as well as personal and professional development support.

      Cons

      Work tasks may change based on the focus and business model of the company based on the rapidly changing demands in the energy sector. On the contrary, this allows you to gain experience in a wide realm of projects and grow your network and experience-base.

    8. "Nice company to work for"

      StarStarStarStarStar
      Current Employee - Anonymous Employee in Minneapolis, MN
      Current Employee - Anonymous Employee in Minneapolis, MN
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Xcel Energy full-time (More than a year)

      Pros

      benefits are really good and people are nice.

      Cons

      training was just throwing you in to a project.

    9. "Going downhill"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service and Sales Representative
      Current Employee - Customer Service and Sales Representative
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Xcel Energy full-time (More than 3 years)

      Pros

      Decent pay and good training department aside the other flaws. Good team leaders and good coworkers.

      Cons

      Micro management, contradicting or uncontrollable performance metrics. Progressive discipline that's almost impossible to get off of once on. Promotions based on arbitrary goals.

      Advice to Management

      Don't be so misleading about what the company is about upon hiring. The turnover rate might not be so bad if people knew what they were signing on for

    10. "Work at Xcel overall is good but not fairly compensated."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Xcel Energy full-time

      Pros

      People company who takes care of there people.

      Cons

      It doesn't compensate for SCADA talent.

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