Xcel Energy Reviews | Glassdoor

Xcel Energy Reviews

Updated July 12, 2018
325 reviews

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3.0
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Xcel Energy Chairman, President & CEO Benjamin G.S. Fowke III
Benjamin G.S. Fowke III
143 Ratings

325 Employee Reviews

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Pros
  • "The pay and benefits are outstanding; I don' think any company pays more for comparable work" (in 17 reviews)

  • "Relatively good benefits with pension" (in 33 reviews)

Cons
  • "Could be a full time job listing the negatives" (in 13 reviews)

  • "Long hours, weekends - work life balance not great" (in 6 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great place to work with lots of opportunity and challenges"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Xcel Energy full-time (More than 10 years)

    Pros

    Flexible schedule, great pay and long term stability (diverse energy portfolio). Good people dedicated to the job and the company will try and do right by its employees most of the time.

    Cons

    Its a large corporation with a lot of bureaucracy and politics that any company has. Sometimes during certain times of year you may have to work long, grueling hours for outages and emergent issues.

    Advice to Management

    Get better at communication to employees, create a detailed, structured vision with clear goals and communicate that constantly and clearly.


  2. "Good source of career development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Xcel Energy full-time (More than 3 years)

    Pros

    - Many opportunities to move internally
    - Learning and development opportunities
    - Decent benefits

    Cons

    - Little opportunity to advance by title or pay-grade
    - No meritocracy – you can work twice as hard as your peers but rewards for doing so are negligible at best

  3. "Chemist"

    StarStarStarStarStar
    Former Employee - Chemist in Denver, CO
    Former Employee - Chemist in Denver, CO

    I worked at Xcel Energy full-time (More than 10 years)

    Pros

    Consistent raises. Great facilities, equipment and attention to quality control. Flexible working hours.

    Cons

    Dysfunctional working group. Little contact with management beyond immediate supervisor probably didn't help the situation.

    Advice to Management

    Upper middle management should engage more with front-line workers.


  4. "Flashy Benefits > Actual Policies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting Analyst in Denver, CO
    Current Employee - Accounting Analyst in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Xcel Energy full-time (More than a year)

    Pros

    There is potential to have a good work life balance and a decent bonus.
    Pay-scales and PTO are great.
    Benefits such as the adoption fee compensation/ College reimbursement/ Gym compensation.

    Cons

    - There are very few decent managers. A number of directors/ managers are promoted without the proper qualifications (i.e. didn't actually work in previous position, no people skills, no proper management experience etc.)
    - Upper management cut everyone's bonuses and replaced it with an "iDeliver" award that has created hostility among co-workers as most of the individuals who have received it did not earn it fairly.
    - There is little to no communication from upper management about the things in the company that actually matter.
    - Month End Close is stressful beyond other typical month end close processes at other companies.
    - Nothing in SAP works, so 75% of your job is troubleshooting/ requesting enhancements.
    - Most co-workers are pretty hostile about training, because they want to have job security, so there's a huge knowledge gap on most teams. New hires (people who have been there for 0-3 years) are trying to remedy that, but most managers let older team members get away with murder because they "need" them.
    - Huge favoritism/ bias towards older team members, even though they refuse to learn new processes and refuse to train.
    - Many jobs are getting cut to save their budget, so there is very little growth opportunity.

    Advice to Management

    The company is growing more and more dysfunctional, instead of trying to fix your bottom line, pay attention to what is actually going on in the company and focus on who you're hiring and what their turnover rates are.


  5. "Talent Strategy and Transformation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Representative in Minneapolis, MN
    Former Employee - Human Resources Representative in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Xcel Energy full-time (More than 5 years)

    Pros

    Good benefits, 401K, Pension along with 17 days of PTO and 5 floating holidays.

    Cons

    The leadership team is polluted by people who don’t take responsibility for their mistakes, take things too personal when people leave their dept. They form a force together and will gain up on their employees to make themselves look good. Top executives support this behavior and don’t fire their leaders. Gossip pollutes this department spreading from the top down. Analytics tell the truth but the leaders will pull anything out of their hats to deny that they have a problem. Leaders pretend to care about their employees but their actions don’t show it. They overload their employees with work and they on’t provide the appropriate tools and resources for their workers setting them up for failure, and they will leave their employees to answer to tough situations on their own.

    Advice to Management

    Take responsibility, have integrity, don’t abuse your power, accept feedback, don’t take things personally, don’t show favoritism, see from employees perspective, be professional, don’t gossip (no trust will come with that) - know that employees hear gossips from leaders and will spread gossip too so the word gets around and you will be seen as a unprofessional management team.


  6. "Operations Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Xcel Energy full-time (More than 3 years)

    Pros

    The pay and benefits are great.

    Cons

    Management doesnt provide great tools for supervisors to implement and manage company policies.


  7. "Great energy company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Denver, CO
    Former Employee - Engineer in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Xcel Energy full-time (More than 5 years)

    Pros

    Steady industry, challenging assignments, good benefits

    Cons

    Manager is in a different state. Have really long conference calls with others from around the US as departments, meetings.

    Advice to Management

    Listen to your employees.

  8. "Train Employee's"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO

    I have been working at Xcel Energy full-time (Less than a year)

    Pros

    Benefits are ok, people are friendly.

    Cons

    Provide some job training for your employee's, don't just hand them a laptop and expect them to know how to do everything.


  9. "Journeyman Fitter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fitter in Denver, CO
    Current Employee - Fitter in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Xcel Energy full-time (More than 5 years)

    Pros

    Great group of people working in the gas department, the culture of helping and teaching new comers and apprentices how to do quality work and passing on the trade to the next generation of fitters is satisfying. The wages are very good, and there are plenty of opportunities for overtime. The boots on the ground in all departments truly care about personal and public safety and customer satisfaction. The union contract provides some excellent perks.

    Cons

    The HDHP is pretty much just catastrophic insurance. The distance between management and field employees in terms of communication and being on the same page even on the smallest of issues is frustrating and the customer experience and customer service suffers as a result. There is a ton of financial waste and small changes could be made to make a huge difference. Management continues to push for more and more work to be done by the contractors. Lots of nepotism- a large majority of new hires have a family member that works there.

    Advice to Management

    Work on communications between management and field employees for the simple fact of focusing on customer service and interaction. Instead of booking contractors, schedule work for company employees. The culture is changing for the better every year with new employees so stay the course in backfilling jobs with new people. Hire more people off the street instead of hiring everyone’s kids- doing a better job at this already.


  10. Helpful (3)

    "Big Company - Typical Issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Xcel Energy full-time

    Pros

    Relatively good benefits with pension. Huge company with lots of opportunity for growth. Good experience for resume. Once you're in, it's likely you'll be able to stay here for as long as you wish. There are many employees with 25+ years with the company. It's a regulated utility so chances are, the company isn't going anywhere.

    Cons

    Typical corporate issues - they're always trying to save money by cutting out things that are important to employees like incentives, giving the only option for high deductible health care, not paying for family/spouses to be on health care, etc. A lot of positions are being outsourced to contractors. In some departments, it's hard to move around because a lot of favoritism exists. And of course, if you didn't already know, nepotism is huge in this company. And finally, a lot of retirements are happening and the company isn't replacing those individuals. Instead, they're expecting the current workforce to handle the extra workload, expecting as many hours as it takes to get the work done, and they have no focus on live/work balance whatsoever.

    Advice to Management

    If you want to keep employees that are worth keeping, you should offer them things that will keep them in the company. Inclusion and engagement has fallen by the wayside. Instead of focusing on "saving" money, the company should try to invest in its employees.


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