Xcel Energy 247 Reviews | Glassdoor

Xcel Energy Reviews

Updated March 23, 2017
247 reviews

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247 Employee Reviews

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Pros
Cons
  • Slow to change until its a problem (in 7 reviews)

  • The work life balance is good, but only if you are not concerned with your career advancement (in 5 reviews)

More Pros and Cons

  1. "Control Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Business Manager in Denver, CO
    Former Employee - Assistant Business Manager in Denver, CO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Xcel Energy (More than a year)

    Pros

    Very good total compensation benefit package. 401k and pension starts the day you are hired on as full time for non-exempt. Offers many opportunities to move up and around the company.

    Cons

    Due to high turnover at mid management, relations between laborers and supervisors is strained.

    Advice to Management

    Offer comparable compensation to attract and retain quality management!


  2. "Senior network Architcure lead Engineer"

    Star Star Star Star Star
    Current Employee - Senior Network Architcure Lead Engineer in Minneapolis, MN
    Current Employee - Senior Network Architcure Lead Engineer in Minneapolis, MN

    I have been working at Xcel Energy (Less than a year)

    Pros

    Technology wise are little behind

    Cons

    Planning to grow technology side in the future


  3. "Great environment to work in"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer I in Welch, MN
    Current Employee - Engineer I in Welch, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Xcel Energy full-time (Less than a year)

    Pros

    Extremely inclusive environment. Everyone is friendly, and willing to help. There's a lot to learn, so I couldn't imagine it ever getting boring. And the company treats its employees so well.

    Cons

    There are a lot of differeny processes to learn and qualifications to get. It is a fun job, but be prepared to continue going to classes and taking tests

    Advice to Management

    None


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  5. "Good people, beaurocratic w/ expected corporate politics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Legit movement toward clean energy generation; they're an industry leader.
    -From my experience, there is no micromanaging
    -Flexible work schedules. Get the work done.
    -Good pay
    -Can move around between departments

    Cons

    -Slow moving bureaucracy
    -Siloed; everyone is focused on their independent goals and few see the bigger picture
    -meaningful work
    -Politics. But that's corporate america for you

    Advice to Management

    Better communication; don't be so hierarchical


  6. Helpful (2)

    "scheduler"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Scheduler in Northglenn, CO
    Former Employee - Project Scheduler in Northglenn, CO

    I worked at Xcel Energy (More than 10 years)

    Pros

    17 years - loved my job

    Cons

    New management did not try to work with existing employees. Choose to fire everyone and hire new. Bragged about doing this. Did not want to work for such mean people.

    Advice to Management

    .


  7. "Operations"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xcel Energy full-time

    Pros

    Great place to work. Pay scale is comparable to other companies and good benefits.

    Cons

    Shift work and turn over rates to other departments.


  8. Helpful (1)

    "Good pay, older culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Communications Consultant in Minneapolis, MN
    Current Employee - Senior Communications Consultant in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Xcel Energy (More than a year)

    Pros

    It's stable, good pay guaranteed. The people that work here are also some of the nicest you'll meet in your life and will go out of their way to make you successful.

    Cons

    It's an older culture but that's because it's a utility...change is slow in the industry and that's reflected in the corporate culture.


  9. "Call center rep"

    Star Star Star Star Star
    Former Employee - Customer Service Representative in Amarillo, TX
    Former Employee - Customer Service Representative in Amarillo, TX

    I worked at Xcel Energy full-time (More than 5 years)

    Pros

    Paid training, employee incentives to do better (i.e. gift cards, contests) The challenge of customer service if you're into that sort of thing, the supervisors and agents are wonderful in encouragement and will help you if you ask

    Cons

    Very stressful when it comes to talking to customers, impossible and often double standards when it comes to performance, for example agents are supposed to keep in control of the call so that it doesn't end up being long and drawn out but agents are told to let the caller rant on and if a caller interrupts the agent, it's the agent who has to shut up. The policies on how things are to be done keep changing. Although I was ranked among the top 50 agents from all 3 call centers, I still felt like a number or a trained monkey. They do try to show employee appreciation but those gestures were few and far between. Also you're supposed to get help with job stress on your own time but they expect you to work regardless of how you feel. To me jobs that cause so much stress that they can't keep their best people really need to do more in house when it comes to stress management. I could go on with the cons but call center work isn't for everyone. I gave it my best shot.

    Advice to Management

    Focus on more ways to make the job easier and less stressful for the agent. Incorporate stress management and relaxation tips not only into the new hire training but make it part of each agent's shift. Give more help when it comes to assertiveness and confidence training. Use your employees strengths and don't try to change them into someone they're not. So much effort is put into employee physical health in house in the form of exercise rooms but very little is done to help with emotional and mental health.


  10. "Maintenance Supervisor"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Xcel Energy full-time (Less than a year)

    Pros

    Great Pay and Benefits. Super employer for veterans with great support for Reservist and guard.

    Cons

    Seems to be a lot of the good ol' boys club when it comes to upper management jobs. HORRENDOUS at posting jobs for vacated positions (retired, quit, etc...)

    Advice to Management

    Never leave a job open for over a year. And if you want your employees to remain loyal, make sure you over communicate with LEGITAMITE reasons why a posting has not gone up if it has been gapped for more than 3 months.


  11. "Full time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering in Denver, CO
    Former Employee - Engineering in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Xcel Energy (More than a year)

    Pros

    Great company to work with.

    Cons

    Too much work sometimes but easy.

    Advice to Management

    Give more opportunities



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