XcelHR Reviews | Glassdoor

XcelHR Reviews

Updated June 16, 2017
21 reviews

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2.7
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Ted Winglass
12 Ratings

21 Employee Reviews

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  1. Helpful (3)

    "Great place to work!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XcelHR full-time

    Pros

    Great company, that is forward thinking, dependable, customer focused and positioned for growth. Co-workers here get along well, work together as a team to get the job done, and have the ability to expand across the USA.

    Cons

    Weeding out some of the past bad employees who wish to bad mouth this company as revenege has been challenging. We now have a very stable team that knows how to work together not point fingers when mistakes are made.

    Advice to Management

    Keep up the good work!


  2. "Great employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at XcelHR full-time (More than a year)

    Pros

    Very flexible, great team, owners are caring, New VP is open to change and listens to employees, benefits are great

    Cons

    Some Managers sit in their office and never interact with their associates unless they do something wrong

    Advice to Management

    Get out of your office and train your team, you might be surprised at the results

  3. Helpful (4)

    "Great Co-Workers!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Had an experience recently where my coworkers went above and beyond for me. I’m so lucky and blessed to be working with such amazing people who care about each other so much.

    Cons

    Communication between offices and senior management could use some improvement.


  4. Helpful (2)

    "I am a current employee, the people are the best to work with."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XcelHR full-time (Less than a year)

    Pros

    The HR Manager is always very helpful and friendly. She works more than most employees but you never see stress or any irritation from her. The culture is very nice and respectful.

    Cons

    PTO could be a little better for new hires, communication can be improved.


  5. "XcelHR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at XcelHR full-time

    Pros

    you will work with great people

    Cons

    not the best place to build a career


  6. Helpful (3)

    "A decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Manager in Centreville, VA
    Former Employee - Human Resources Manager in Centreville, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at XcelHR full-time (More than a year)

    Pros

    Working for a PEO exposes an individual to work with employees and business leaders in multi-state industries and government contractors. While the company has 300+ clients and W2's over 20,000+ employees, it still has a mom & pop type of corporate culture.

    Cons

    Being able to juggle multiple clients with minimal/lean staffing resources often made it difficult to provide good customer service and responses to clients or employees in a timely manner. Due to dated HRIS systems processes were very manual that could be automated. No training at all provided, or when changes have been made, sink or swim type culture.

    Advice to Management

    Modernize the technology systems to remain competitive in the market and maximize in automation to allow employees more self-service capabilities, and minimize response time on inquiries. Very understaffed due to the lack of automation in systems, the management needs to realize that you can only be "lean" if you have processes and systems in place to support the demands of the clients and employees. Management should also practice what they preach (i.e. treat its internal customers/employees as if we were a client) and provide top notch human resources. For example having a performance management process, competitive benefit costs, organizational development and training.


  7. Helpful (1)

    "Work-life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at XcelHR full-time

    Pros

    Coworkers, not micromanaged, not expected to work too much overtime

    Cons

    Stress, communication, turnover is high

  8. "Xcel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rockville, MD
    Current Employee - Anonymous Employee in Rockville, MD
    Approves of CEO

    I have been working at XcelHR full-time (More than a year)

    Pros

    The employees and the overall company is very nice.

    Cons

    The payment is not competitive.


  9. Helpful (11)

    "Stable and average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Consultant in Rockville, MD
    Former Employee - Business Consultant in Rockville, MD
    Doesn't Recommend
    Neutral Outlook

    I worked at XcelHR full-time (Less than a year)

    Pros

    I found this company to be exceptionally strong in customer services, with a loyal sales teams. Good People to work with and a very competent and professional HR department.

    Cons

    This is a growing regional company that is still being run like a small mom and pop by the leadership. This style works in the rural markets but not in the highly competitive cities.

    Advice to Management

    Delegate responsibilities. You can't do it all.


  10. Helpful (1)

    "No room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at XcelHR full-time

    Pros

    You get ample breaks, HR is friendly
    Relaxed atmosphere

    Cons

    Typical office bullying/drama
    No room for growth
    Pay is terrible
    They don't care about employees


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