Xero Reviews

Updated May 20, 2022

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Found 790 of over 836 reviews

4.2
86%
Recommend to a Friend
89%
Approve of CEO
Xero CEO Steve Vamos
Steve Vamos
315 Ratings

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Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
  • "Xero has a great culture which trusts its employees and gives them space and authority to do their best work.(in 120 reviews)
  • "Great people (for the most part)(in 100 reviews)
  • "Good work life balance;(in 45 reviews)
  • "Great teams and bright people(in 29 reviews)
  • "Good Benefits and snacks and close to a subway station in the middle of the city.(in 28 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Xero and is not affected by filters.

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  1. 5.0
    Current Employee
    Featured Review

    Amazing culture

    Feb 27, 2022 - Principal Product Designer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Staff are well looked after, lots of healthy teams to be a part of. Very challenging work with lots of interesting and complex problems to solve.

    Cons

    Can be slow moving and often takes a while to see the results of your work in the hands of customers.

    Be the first to find this review helpful
  2. 5.0
    Former Employee

    #human

    Mar 23, 2022 - Strategy Director 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good perks smart people good locations

    Cons

    wieldy business with little operations rigor

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  3. 3.0
    Current Employee, more than 1 year

    Great people, but product and benefits remain uncompetitive for US

    Apr 25, 2022 - Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Genuinely some of the nicest people I've met working in tech. The vast majority of staff and leaders alike live the company values and treat others with respect. Also great work/life balance - you can leave work at work!

    Cons

    The US product continues to be roadmapped and managed from the southern hemisphere. As a result, decisions made by product teams and execs alike are out of touch with the market. While there is a US leadership team, they aren't really connected to product decisions, leaving US sales and support very disconnected from the products they support. Wages and benefits are not even vaguely competitive for the US market. No bonuses available other than to sales teams, and stock awards are tiny compared to competing companies. Health benefits are embarrassing - my fairly common medications simply aren't covered so I pay thousands out of pocket, and when I tried to talk to HR, they dismissed it, suggesting I look for rx "coupons." Feels like wages and benefits decisions are being made outside of the US, by folks who don't understand what's actually needed in the US (so same problem as for building product).

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    2 people found this review helpful
  4. 4.0
    Current Employee, more than 1 year

    Lots of potential, just slow to move

    May 17, 2022 - Partnerships 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Growing in North America - Pay decently well - Care about emotional well-being

    Cons

    - No bonus, no equity refreshes, no changes in salary, no inflation-adjustments - Slow product team - Slow delivery - Overplanning - analysis paralysis

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  5. 3.0
    Current Employee, more than 1 year

    Great company

    Apr 7, 2022 - Small Business Specialist in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great culture and benefits. Good time off policy

    Cons

    No clear path for professional development

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  6. 5.0
    Current Employee

    Great company, especially for public accountants looking to get into tech

    Jan 19, 2022 - Solutions Engineer in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Outstanding benefits, PTO and wellness days and work life balance.

    Cons

    High turnover is the GTM roles due to salary ranges being not as competitive as the market

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  7. 4.0
    Current Employee

    Mar 7, 2022 - Art Director 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote working is available in many states.

    Cons

    Changes happen really slowly in the company.

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  8. 4.0
    Current Employee

    Great culture

    Mar 3, 2022 - Design Researcher 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Awesome benefits and great company culture

    Cons

    Limited personal growth in terms of career development

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  9. 4.0
    Current Employee

    Great place to work but slow advancement!

    Feb 16, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Xero really takes care of its employees and is always looking to improve employee satisfaction.

    Cons

    Career progression can be a little stagnant.

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  10. 4.0
    Current Employee, more than 1 year

    Good work life balance

    Feb 14, 2022 - Senior Software Engineer in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent base salary. Good work life balance,

    Cons

    No bonus and only 10% RSUs per year. Way behind competitors

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Xero Reviews FAQs

Xero has an overall rating of 4.2 out of 5, based on over 836 reviews left anonymously by employees. 86% of employees would recommend working at Xero to a friend and 78% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Xero employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Xero. This rating has decreased by -2% over the last 12 months.

86% of Xero employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Xero 4.5 out of 5 for work life balance, 4.5 for culture and values and 3.9 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Xero to be benefits, career development, culture and the cons to be senior leadership, compensation, management.

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