Xero Reviews

Pros

Awesome company full of clever and friendly people. Lots of difficult business problems to solve, lots of interesting and latest tech. Decent pay + long term incentive share scheme. Well-being days (not sick days). Authentic commitment to a diverse and inclusive culture.

Cons

We are growing and things are changing, not in a bad way though.

Pros

Great downtown Denver location, regular lunches/breakfasts. The kiwi/NZ employees are amazingly kind, genuine, and down to earth. They make the experience worth 3 stars.

Cons

The politics in the Denver office are insane. If the Americas leadership recognizes you as in their clique, you're fine. It's very much like high school where you've got the common jocks, nerds, etc. The leaders who get elevated play this game and really try to "fit in" with the cool kids. Awful and disingenuous environment.

Pros

> Supportive collaborative culture > great office environment

Cons

> Pressure to make progress in us market drives some less than ideal contracts

Pros

Management treats you as an equal, there is no power struggle here to show you who is boss. Very open door policy and transparency is very evident. I love that management doesn't feel embarrassed or too ashamed to not know the answer, they are always honest and willing to work with you to find the answers! I can't imagine leaving a company who treats their employees this well. Opportunity and growth is endless here and I love that. To have the trust from your manager to work from home whenever or to take a wellness or PTO day is incredible. I've never felt so empowered to do my job and capable of doing it.

Cons

None that I can think of.

Pros

Awesome people who really care about the product and their customers. Decent benefits Opportunity to travel

Cons

Xero was an amazing place to be for years, but once new executive leadership and middle management were brought on things went downhill faster than I can wrap my head around. Xero's sales culture used to be unique, products were not hard sold and we took the time to make sure the product was a good fit for the client. Nowadays Xero is becoming just like any other high-pressure sales environment out there. Completely unrealistic goals are given and when they are not hit, you are pulled into a meeting and are told your job is in jeopardy. That is all fine and well, but when there is absolutely no guidance or support being given it really wears on a person.

Pros

Strong growth and endless possibilities to further grow the platform.

Cons

Several reorgs and change in management over the years. Company is becoming more process driven vs driving innovation when the founder was the CEO.

Pros

The people. Genuinely was awesome coming to work with intelligent people daily.

Cons

Leadership and respect. There was a lack of consistency with regards to leadership. Respect for staff was low.