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Xero Reviews
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Full-timePart-timeApprove of CEO
Steve Vamos
9 Ratings
Pros
"Awesome team support and work-life balance" (in 26 reviews)
"Amazing project and good work environment" (in 28 reviews)
Cons
"Middle management micromanaged sales team" (in 15 reviews)
"Still experiencing some growing pains, but none that it can't handle" (in 11 reviews)
- Featured Review
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"Account Manager"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookI have been working at Xero full-time (More than a year)
Pros
Xero is the kind of company that, when you are willing to work hard, will always go the extra mile for you. I've had a few different situations, one of which was strictly personal, where Xero was willing to accomodate me and went out of their way to help me. I can approach an executive with an idea, and be listened to. Almost everyone at the company knows this is a team effort, just be respectful and people will help.
Cons
There isn't really much to say in terms of negatives. There is a little bit of the startup feel with the fast paced changes sometimes, but that's not really a negative, just good to know if you don't like that type of thing. The company isn't perfect, but I've worked for quite a few and this is about as close as it gets if you are respectful and work hard.
Advice to Management
Keep listening to people all the way down the chain, especially those at the bottom, don't get stuck in an echo chamber. This really hasn't been a problem so far, but it can happen quickly. Thank you for supporting your employees.
Xero 2018-02-23 12:59 PST ![Xero Logo]()
"The hardest part of my day is deciding which poke place to walk to"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Xero full-time (More than a year)
Pros
Awesome environment. Top notch office. Everyone is super laid back. Everyone’s nice. Tons of good talent and intelligent people all over the place. All the best tools to do your job. Super collaborative. And of course, free food.
Cons
It’s a growing company. You can get overwhelmed pretty easily by how much is changing and going on all at once. But all successful startups are like this at first. It’s never smooth but you can tell the trajectory is good.
Advice to Management
Acquiring and developing talent should be the biggest focus. Go out and get amazing people from all over instead of bringing in acquaintances from past roles. Keep promoting from within and develop talent internally. This will keep the culture in a good spot. You can tell the company is on cusp of something big so keep it going. Consistency.
Xero 2018-10-05 05:51 PDT![Xero Logo]()
"Enjoyable place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI worked at Xero full-time (More than 3 years)
Pros
You'll work with genuinely good people; people who you can hang out with at and after work.
It hasn't been this way in the past, but the Denver office is growing in scope so I expect there to be lots of future opportunities for career growth within the company.Cons
There are grumblings about Xero becoming too corporate-y. In my opinion, it's just a personal tolerance. Xero is becoming a mature company so if you want a super fast -paced "break things" type startup, I'd recommend looking elsewhere.
Advice to Management
Keep building out the work scope of the Denver office; it will make for a more vibrant office.
Xero 2018-10-09 09:19 PDTHelpful (3)
![Xero Logo]()
"Was a great company to work for when they were smaller. They are no longer a startup, they are now corporate."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendPositive OutlookNo opinion of CEOI worked at Xero full-time (More than 3 years)
Pros
The people below management are absolutely the best thing about this company. So many great, smart and fun people working hard to keep things going.
Cons
Management has lost all sense of the values of the company. Especially the #human value.
Advice to Management
Stop touting a small start up vibe and stop slinging around the company values if you aren't going to follow them yourself. Too much deception which ruins your trustworthiness.
Xero 2018-09-29 07:09 PDT![Xero Logo]()
"Company Recently allowed an International Graduate Student With an infringe profile to settle"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookPros
Quick Hiring with Visa.
Cons
Not safe as a proper Background check not carried out of certain graduate students.
Advice to Management
Please be advised to do a proper background check on certain International Graduate students while recruiting.
Xero 2018-10-01 22:44 PDTHelpful (4)
![Xero Logo]()
"Product Manager"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I worked at Xero full-time
Pros
Flexible hours, fun events, company is trying to provide additional benefits for employees like training etc.
Cons
environments is not very collaborative, top heavy, lack of autonomy, very political. your success depends on how well you know the people in New Zealand
Xero 2018-08-20 09:18 PDT![Xero Logo]()
"Aeful"
StarStarStarStarStarPros
Benefits was really good to have
Cons
Communication is not the key here
Xero 2018-09-17 11:28 PDTHelpful (1)
![Xero Logo]()
"Current Employee"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookNo opinion of CEOPros
Growing company. Great culture. If you’re good with having to be adaptive this is the place to be!
Cons
Alignment at times is off.
Advice to Management
Ensure top down strategies align with bottom up goals.
Xero 2018-06-18 19:00 PDTHelpful (6)
![Xero Logo]()
"Age discrimination."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI have been working at Xero full-time (More than a year)
Pros
Free snacks, monthly birthday party.
Cons
Starting around early 2017 they seemed to systematically start getting rid of older employees who were good workers. 50 and above seems to be the target age. They’d then replace them with new hires in their mid 20s. Is it a cost savings move? I honestly don’t know for sure. It became obvious when a long time employee was fired for no apparent reason a month after their 50th birthday.
It’s like the movie Logan’s Run. Don’t even bother applying if you’re over 40. The CEO and founder even ‘resigned’ just around his 50thAdvice to Management
Learn to value wisdom and experience.
Xero 2018-07-11 07:28 PDTHelpful (2)
![Xero Logo]()
"CX group"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Xero full-time
Pros
Lunch and breakfast once a week
People
CasualCons
No work from home, hard to grow if you don't want to move overseas
Advice to Management
Train and grow your employees more in the US
Xero 2018-05-23 04:05 PDT
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Xero Response
Mar 19, 2018
Thank you for sharing your experience. We strive to create an environment where employees are excited to come in work, feel empowered to share their ideas, and have great work/life balance. I’m so glad to hear that this has reflected in your experience working for Xero!
-Julie (Director of People Operations)... MoreLess