Xero Reviews
Updated May 20, 2022
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Found 790 of over 836 reviews
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Top Review Highlights by Sentiment
- "Xero has a great culture which trusts its employees and gives them space and authority to do their best work." (in 120 reviews)
Ratings by Demographics
This rating reflects the overall rating of Xero and is not affected by filters.
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- Current Employee★★★★★Featured Review
Pros
Staff are well looked after, lots of healthy teams to be a part of. Very challenging work with lots of interesting and complex problems to solve.
Cons
Can be slow moving and often takes a while to see the results of your work in the hands of customers.
- Former Employee★★★★★
Pros
good perks smart people good locations
Cons
wieldy business with little operations rigor
- Current Employee, more than 1 year★★★★★
Great people, but product and benefits remain uncompetitive for US
RecommendCEO ApprovalBusiness OutlookPros
Genuinely some of the nicest people I've met working in tech. The vast majority of staff and leaders alike live the company values and treat others with respect. Also great work/life balance - you can leave work at work!
Cons
The US product continues to be roadmapped and managed from the southern hemisphere. As a result, decisions made by product teams and execs alike are out of touch with the market. While there is a US leadership team, they aren't really connected to product decisions, leaving US sales and support very disconnected from the products they support. Wages and benefits are not even vaguely competitive for the US market. No bonuses available other than to sales teams, and stock awards are tiny compared to competing companies. Health benefits are embarrassing - my fairly common medications simply aren't covered so I pay thousands out of pocket, and when I tried to talk to HR, they dismissed it, suggesting I look for rx "coupons." Feels like wages and benefits decisions are being made outside of the US, by folks who don't understand what's actually needed in the US (so same problem as for building product).
Continue reading - Current Employee, more than 1 year★★★★★
Pros
- Growing in North America - Pay decently well - Care about emotional well-being
Cons
- No bonus, no equity refreshes, no changes in salary, no inflation-adjustments - Slow product team - Slow delivery - Overplanning - analysis paralysis
- Current Employee, more than 1 year★★★★★
Pros
Great culture and benefits. Good time off policy
Cons
No clear path for professional development
- Current Employee★★★★★
Great company, especially for public accountants looking to get into tech
RecommendCEO ApprovalBusiness OutlookPros
Outstanding benefits, PTO and wellness days and work life balance.
Cons
High turnover is the GTM roles due to salary ranges being not as competitive as the market
- Current Employee★★★★★
Pros
Awesome benefits and great company culture
Cons
Limited personal growth in terms of career development
- Current Employee★★★★★
Pros
Xero really takes care of its employees and is always looking to improve employee satisfaction.
Cons
Career progression can be a little stagnant.
- Current Employee, more than 1 year★★★★★
Pros
Decent base salary. Good work life balance,
Cons
No bonus and only 10% RSUs per year. Way behind competitors
Xero Reviews FAQs
Xero has an overall rating of 4.2 out of 5, based on over 836 reviews left anonymously by employees. 86% of employees would recommend working at Xero to a friend and 78% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
86% of Xero employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Xero 4.5 out of 5 for work life balance, 4.5 for culture and values and 3.9 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Xero to be benefits, career development, culture and the cons to be senior leadership, compensation, management.
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