Xero Senior Account Manager Reviews | Glassdoor

Xero Senior Account Manager Reviews

4 reviews

Filter

Filter

Senior Account Manager

4.5
StarStarStarStarStar
Recommend to a friend
Approve of CEO
Xero CEO Rod Drury
Rod Drury
4 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • With any company who is growing as fast as Xero there are growing pains but nothing that can't and won't get better and better (in 11 reviews)

  • Insecure managers and unfortunate middle management is starting to creep in (in 8 reviews)

More Pros and Cons

  1. Helpful (1)

    "Sr. Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager in San Francisco, CA
    Current Employee - Senior Account Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Cool culture, great product. Great people

    Cons

    Unrealistic quotas, strategy changes constantly. US market far behind rest of world re: adapting technology

    Advice to Management

    More product and sales strategy decisions made in the US


  2. Helpful (3)

    "senior account manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Manager in San Francisco, CA
    Former Employee - Senior Account Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Xero full-time (More than a year)

    Pros

    nice offices, some nice people, good location near the water in SF; free food alot and they use MAC's so that was cool

    Cons

    changing management structure alot, nice managers get run over by new management that doesn't listen, customers have great input but unless they are 'gold' level they really don't get heard.

    Advice to Management

    let sales people be sales people, and stop making them use a script to do their jobs. selling to accountants and small business owners isn't a cookie cutter thing.

  3. Helpful (2)

    "Awesome and the best is yet to come"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager in Milton Keynes, England (UK)
    Current Employee - Senior Account Manager in Milton Keynes, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Xero full-time (More than 3 years)

    Pros

    Modern, open, inclusive, high performing culture
    Strong leadership
    Very smart and talented team
    An excellent environment to achieve at a high level
    Successful company, with bags of opportunity ahead of it

    At Xero you feel you're contributing to something that's actually making difference to people's lives. There's a real feeling that we're all building something truly special - very rewarding work.

    Cons

    A fast moving company naturally brings with it a degree of pressure to deliver and adapt quickly to change. Some will thrive in this environment, others will struggle.

    Needs self-discipline to maintain work/life balance at times.

    Advice to Management

    Keep it up


  4. Helpful (1)

    "Outstanding employer - but be warned!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager in London, England (UK)
    Current Employee - Senior Account Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Xero full-time (Less than a year)

    Pros

    Total employee engagement and real, genuine enthusiasm about the company and the product - great rewards and world class employee facilities and care. An environment of success, growth and hard work that is unmatched - real attitude of "be all you can be".

    Cons

    Hyper Growth demands you're on the ball - it is not an easy place to get a job and not an easy place to work. Target driven environment that some thrive in and some simply don't.

    That said - Xero do not pretend otherwise!

    Advice to Management

    Recent changed have brought Xero into line with other big global employers. I think Management have the right balance between demanding performance, hyper growth and rewards (both financial and personal).