Xerox Audio Visual Solutions Reviews | Glassdoor

Xerox Audio Visual Solutions Reviews

Updated July 28, 2017
12 reviews

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3.0
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John Schweizer
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12 Employee Reviews

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  1. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Norcross, GA
    Current Employee - Sales in Norcross, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Xerox Audio Visual Solutions (More than 3 years)

    Pros

    Major player in the markets they were active in.

    Cons

    Poor management at the executive level, lack of strategy.

    Advice to Management

    Executives without experience running systems integration companies bring little value.


  2. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    -Extra hours are available
    -Pay is a great start up

    Cons

    -Management can be better
    -You have strict rule guidelines and you get paid based on your rating (A, B, C or D)

    Advice to Management

    More growing opportunities, more better benefits.

  3. "Cs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Csr1 in Yukon, OK
    Former Employee - Csr1 in Yukon, OK
    Recommends
    Positive Outlook

    I worked at Xerox Audio Visual Solutions full-time (Less than a year)

    Pros

    Good company good pay

    Cons

    Angry customers conflicting information given

    Advice to Management

    Don't sweat the small stuff


  4. "Part time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Anderson, IN
    Former Employee - Inside Sales Representative in Anderson, IN
    Doesn't Recommend
    Neutral Outlook

    I worked at Xerox Audio Visual Solutions full-time (Less than a year)

    Pros

    Hated the hrs need a better way to run things.. To much sitting for such long hrs.

    Cons

    The job itself wasn't that bad actually a fun place c because u got to deal with different people..

    Advice to Management

    Try to have more part time shifts so it can work better with people who have children and other responsibilities. .


  5. "Customer Service Cox communications"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Raleigh, NC
    Former Employee - Customer Service Representative in Raleigh, NC

    I worked at Xerox Audio Visual Solutions full-time (Less than a year)

    Pros

    Great training program and great pay.

    Cons

    After training, hours change to 6pm to 3am and you have no choice when assigned to a shift. During training, if you miss any at all, you are fired.

    Advice to Management

    Give employees a choice and a chance to earn day shift.


  6. "customer care specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Oklahoma City, OK
    Former Employee - Customer Service Representative in Oklahoma City, OK
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Xerox Audio Visual Solutions full-time (More than a year)

    Pros

    only if your wanting to make a little extra money.

    Cons

    no room for advancement, lunch times are not long enough, there are no employee discounts for us cellular services or devices, and there are always chemical spills on the manufacturing side. if you suffer from asthma or migraines, this is not the place for you.


  7. "Mailroom clerk"

    StarStarStarStarStar
    Current Employee - Mailroom
    Current Employee - Mailroom
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working would Xerox is a good experience.

    Cons

    The downside of the Xerox is no growth.

    Advice to Management

    Working with my manager was a good experience

  8. "My Xerox experience was a insightful view of how a subsidiary is operated"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Purchasing in Norcross, GA
    Former Employee - Purchasing in Norcross, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Xerox Audio Visual Solutions full-time (More than 3 years)

    Pros

    Exposure to a vast array of vendors and distributors.

    Cons

    Being a small company there is limited growth potential.

    Advice to Management

    Strive to utilize staff in a manner that presents growth opportunities for employees.


  9. "Very capable company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Account Manager
    Current Employee - Commercial Account Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Xerox Audio Visual Solutions full-time (More than 3 years)

    Pros

    This company has the full backing of Xerox Corporate. This gives us the ability to handle larger jobs than any other company in the industry without concern of the payment terms. This is great news for the sales team as we don't have to be picky about what business we go after.

    Cons

    The leadership sometimes seems lost when it comes to a winning strategy for profitable business. Only one of the executive team has a background in this industry. This makes it difficult to convince them to approve decisions about hiring, jobs, business, training or promotions with references to industry-specific details. They generalize practices based on their experience in other industries and more times than not it just doesn't work out apples to apples. Executive management has gotten really unrealistic with financial compensation and training policies.

    Advice to Management

    Use the expertise of your employees with much more experience in this specific industry than yourselves. HEAR what we say and apply it, don't just "listen."
    Don't always assume you know best because this is a quirky and unique industry and your experience in other industries doesn't convert exactly..


  10. Helpful (1)

    "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech in Saint Petersburg, FL
    Current Employee - Tech in Saint Petersburg, FL

    Pros

    hours are good to a point

    Cons

    pay is lacking, hard work low pay

    Advice to Management

    Salaries


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