Xerox Reviews in Houston, TX | Glassdoor

Xerox Houston Reviews

Updated July 6, 2017
100 reviews

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Houston, TX Area

2.4
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Approve of CEO
Xerox CEO Jeff Jacobson
Jeff Jacobson
4 Ratings

100 Employee Reviews

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Pros
Cons
  • Historic work life balance, when I had first child (in 97 reviews)

  • No raises for many years, current raises are (in 197 reviews)

More Pros and Cons

  1. "Innovative, always changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Houston, TX
    Current Employee - Systems Analyst in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Xerox full-time (More than 10 years)

    Pros

    Great culture, management and employees have respectful behaviors, opportunities for a variety of roles

    Cons

    Very demanding
    Older workforce
    Tight labor force

    Advice to Management

    Hire some young people and ease the work load


  2. "unprofessional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Houston, TX
    Current Employee - Customer Service Representative in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Xerox full-time (More than a year)

    Pros

    the job is very easy

    Cons

    very unprofessional work environment please rethink

    Advice to Management

    fire yourselves unorganized unprofessional and lead by example

  3. "Not exactly what I expected."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Houston, TX
    Former Employee - Customer Service Representative in Houston, TX
    Neutral Outlook
    No opinion of CEO

    I worked at Xerox full-time (More than a year)

    Pros

    Steady flow of work. Plenty of hours.

    Cons

    Not very professional at all.


  4. "SAVE YOURSELF!! DON'T APPLY"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Csr1 in Houston, TX
    Former Employee - Csr1 in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Xerox full-time

    Pros

    the money is not worth your integrety

    Cons

    lousy hours, lousy coworkers, they will mess with your paycheck and short you Hours or pay and say you didn't work.

    Advice to Management

    Stop Hiring any Joe/Jane off the street


  5. "Xerox Employment"

    StarStarStarStarStar
    Former Employee - Fleet Client in Houston, TX
    Former Employee - Fleet Client in Houston, TX

    I worked at Xerox full-time (More than 5 years)

    Pros

    Benefits were good and then

    Cons

    Benefits turned back and then

    Advice to Management

    None


  6. Helpful (1)

    "Very bitter sweet."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support Representative in Houston, TX
    Former Employee - Customer Support Representative in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Xerox full-time (More than a year)

    Pros

    The best reasons for a college student was only the commission pay.

    Cons

    Commission pay was never paid on time. It was always a month behind. Management was very unprofessional. Most supervisors were not qualified. Just seemed like high school all over again.

    Advice to Management

    Stop hiring just ANYBODY. Need to be more serious about the people you bring into the business.


  7. Helpful (1)

    "DON'T DO IT!!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Houston, TX
    Former Employee - Customer Service Representative in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Xerox full-time (Less than a year)

    Pros

    I can't think of anything positive to say about this place. Literally the worst job I've ever had. Do not work here!

    Cons

    Dirty. Ghetto. Unprofessional. I can go on all day long. They hire literally year-round, but you have to pray that there will be an available seat to sit in when you get there everyday. People literally fist fight over chairs. They have bed bugs. You never get the same answer from 2 different people about anything. No consistency at all.

  8. Helpful (1)

    "Customer Care Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Assistant in Houston, TX
    Former Employee - Customer Care Assistant in Houston, TX
    Recommends
    Approves of CEO

    I worked at Xerox (More than a year)

    Pros

    Flexible schedule if you are a student

    Cons

    They do not play with attendance. You have to be on time at work!


  9. "Customer service specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Houston, TX
    Current Employee - Customer Service Specialist in Houston, TX
    Recommends
    Positive Outlook

    I have been working at Xerox full-time (Less than a year)

    Pros

    The reason xerox is a good place to work at is because it is a call center environment. This is a place where we help each other when we are stuck in a situation with customers.

    Cons

    The downside to working in a call center is customer's who are upset and I'm giving my all to defuse the situation.


  10. "Communications advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Worked remotely at client site

    Cons

    Poor communication and guidance from managements


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