Xerox Reviews | Glassdoor

Xerox Reviews

Updated November 16, 2018
6,129 reviews

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2.8
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Approve of CEO
Xerox Chief Executive Officer John Visentin
John Visentin
77 Ratings

6,129 Employee Reviews

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Pros
Cons
  • "Work-Life balance needs improvment" (in 105 reviews)

  • "Once you are in there is no raises or incentives at all" (in 203 reviews)

More Pros and Cons

  1. "Territory Partner Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Professional Territory Manager in New York, NY
    Former Employee - Professional Territory Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Xerox full-time (Less than a year)

    Pros

    Great job flexibility. Great pay for entry level sales job.

    Cons

    Industry struggling to keep up with and find sales opportunities in increasingly paperless world.


  2. "Contracting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Xerox full-time (More than 10 years)

    Pros

    Ability to telecommute and have work flexibility.

    Cons

    Minimal to no annual salary increases

  3. "Constant state of change (org) over the past 2 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Xerox full-time

    Pros

    Long history & becoming a technology powerhouse

    Cons

    Appears to be in a constant state of change over the past 2 years and probably at least 2 more year. Huge turnovers through layoffs & by choice. Turnovers as high up as the C-Level.

    Advice to Management

    Established stability & employee confidence


  4. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Xerox full-time

    Pros

    Casual environment, decent pay, friendly coworkers.

    Cons

    None that I can think of


  5. "Contract Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contract Specialist in Lawrenceville, GA
    Former Employee - Contract Specialist in Lawrenceville, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Xerox full-time (More than 10 years)

    Pros

    Work flexibility and ability to may business decision.

    Cons

    Worked holiday and month end until midnight


  6. Helpful (1)

    "Telephone customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Gresham, OR
    Former Employee - Customer Service Representative in Gresham, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Xerox full-time (Less than a year)

    Pros

    scheduling , assistance from some management departments

    Cons

    client requirements , inconsistent management, system fluctuation

    Advice to Management

    be on the same page from supervisor to leads on how to approach problems within the multiple systems in use and believe the new people when they come to the floor that they dont know something or have no experience with a system because of the trainers not getting back to training them because the system was down when needed


  7. "outside sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outside Sales Executive in New York, NY
    Former Employee - Outside Sales Executive in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Xerox (More than 3 years)

    Pros

    You get to manage your own schedule, fun environment and management was "chill" as long as you hit your quota or did everything you could to hit your monthly numbers. Another pro is the GREAT sales training, if you can succeed here you can anywhere!

    Cons

    Sales territories can be small an uneven compared to peers. There has to be a better way to split a territory up BUT this might not be the same at every office. I'd ask how it's split in the interview.

    Advice to Management

    Put the hungry reps in oportune territories. Sometimes the guys that have been there forever get complacent and don't work an area to the best of their ability letting high target accounts sit dormant.

  8. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Xerox full-time

    Pros

    Easy Training, Overtime, PTO, great for anyone just starting off in the job field

    Cons

    Too much focus on personal relations instead of actually working


  9. "Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwalk, CT
    Current Employee - Anonymous Employee in Norwalk, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Xerox full-time (Less than a year)

    Pros

    Work from home option is good for productivity

    Cons

    Less focus on employees than in the past more on revenue


  10. "The decline of a great industry innovator with hope for a new future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Xerox full-time

    Pros

    Great people and legacy of innovation

    Cons

    A company in a declining industry struggling to find it's footing


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