Xerox Reviews | Glassdoor

Xerox Reviews

Updated October 22, 2017
5,590 reviews

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2.6
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Xerox CEO Jeff Jacobson
Jeff Jacobson
212 Ratings

5,590 Employee Reviews

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Pros
  • good work-life balance flexibility (in 291 reviews)

  • Work from home position so no commute (in 191 reviews)

Cons
  • No work life balance and work is draining (in 102 reviews)

  • No raises for many years, current raises are (in 199 reviews)

More Pros and Cons

  1. "Flexible Work at Home"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox full-time

    Pros

    Major pro was flexible work at home.

    Cons

    Other benefits were common in other companies.


  2. "Senior Clinical Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Clinical Analyst in Nashville, TN
    Former Employee - Senior Clinical Analyst in Nashville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Xerox full-time (More than 3 years)

    Pros

    Work from home when not traveling across the country, good salary, great benefits, generous PTO package, GREAT severance package when work dried up

    Cons

    Was supposed to be 50% but I ended up on the road 44wks out of the year. When work dried up was let go. No work/life balance.

    Advice to Management

    Management was pretty good!

  3. "Required Title"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Xerox full-time

    Pros

    You can get all the overtime you want, as long as its approved in advanced. It was always approved for me. A good job for helpful people who like talking.

    Cons

    There are strict time limits for breaks and virtually no time in between calls. You are often blamed for things out of your control if given a bad review by a customer. Negative reviews that are no ones fault are not erased and contribute to the ranking of supervisors.


  4. "Summer internship - good experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Company is headed in good direction, well structured intern program

    Cons

    Older generation working there stubborn to change


  5. "IT Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Engineer in Los Angeles, CA
    Former Employee - IT Engineer in Los Angeles, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Xerox full-time (More than 10 years)

    Pros

    Able to grow \ learn in a company that ever-evolving

    Cons

    Constantly evolving which can lead to layoffs if the company does not make the bottom line $$


  6. "Best Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Program Manager in Webster, NY
    Current Employee - Senior Program Manager in Webster, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Xerox full-time (More than 10 years)

    Pros

    It is honestly the people. Very competive in the market and enjoy making a difference.

    Cons

    No real downsides. All major corporations have their redtape and cosntrictions, so you need to focus on what we can individcually impact.

    Advice to Management

    Keep of the geat work.


  7. "OK for starting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Chicago, IL
    Former Employee - Analyst in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Xerox full-time (Less than a year)

    Pros

    Love the coworkers before they outsourced the job.

    Cons

    Management's communication is very poor.

  8. Helpful (1)

    "Sales Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Los Angeles, CA
    Former Employee - Sales Executive in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at Xerox full-time (Less than a year)

    Pros

    Great benefits and product line

    Cons

    Very political and dishonest enviroment


  9. "Deployment Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deployment Engineer in Columbia, MD
    Former Employee - Deployment Engineer in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very easy going and warm environment

    Cons

    documents are spread out ever hwhere

    Advice to Management

    Better documentation helps


  10. Helpful (1)

    "Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Disapproves of CEO

    I worked at Xerox full-time (More than 10 years)

    Pros

    The people I worked with were awesome. Like a second family.

    Cons

    The company only cared about the bottom line.

    Advice to Management

    Stop outsourcing


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