Xerox Reviews | Glassdoor

Xerox Reviews

Updated March 22, 2019
6,288 reviews

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2.8
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Xerox Chief Executive Officer John Visentin
John Visentin
155 Ratings

Employee Reviews

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Pros
Cons
  • "Work-Life balance needs improvment" (in 106 reviews)

  • "Rates could be cut at anytime by upper management" (in 204 reviews)

More Pros and Cons

  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Xerox full-time

    Pros

    Great people, good learning experience.

    Cons

    Poor strategy and execution; Lags in keeping up with the changing environment.


  2. "Steady"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Arlington, VA
    Former Employee - Manager in Arlington, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Xerox full-time (More than 3 years)

    Pros

    Great people all around organization

    Cons

    Direction, what business will the org take on now

  3. Helpful (1)

    "OKay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Xerox full-time

    Pros

    People are great . .

    Cons

    Use to be a really good company, but going downhill quickly.


  4. "Nice Experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox full-time

    Pros

    Good work culture, people are friendly and professional

    Cons

    Not a good paymaster, their salary hike is not great


  5. "Sales Strategy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Manager
    Current Employee - Client Manager

    I have been working at Xerox full-time (More than a year)

    Pros

    Resources - team spirit - generally good culture

    Cons

    Poor onboarding - supply chain was constantly late - running credit on customers was inefficient.


  6. "Vice President Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President Operations in Dallas, TX
    Former Employee - Vice President Operations in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Xerox full-time (More than 10 years)

    Pros

    Career opportunities awesome, invest in employees, future growth and opportunities

    Cons

    Extremely long workdays and extensive travel


  7. Helpful (2)

    "Great manager, but little room to grow in customer service if you are a contractor."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great experience working with the customer; develop personal skills.

    Cons

    Stuck in the same position with little room to grow if you are on the customer service side. Contract out a lot of positions which limits pay and benefits.

    Advice to Management

    Try to give raises where and when they are earned.

  8. Helpful (1)

    "Going down fast!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Manager
    Current Employee - Technical Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Xerox full-time (More than 8 years)

    Pros

    Was a great place to work at XBS

    Cons

    New management gutting former gis

    Advice to Management

    Stop killing your most successful division!


  9. Helpful (5)

    "Continues to go downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Xerox full-time (More than 10 years)

    Pros

    The people, love my work, a few great managers

    Cons

    Jobs going to Guatemala, constant lay offs, uncertain future for All stateside admin jobs

    Advice to Management

    You get what you pay for. Cheap Labor = unqualified employees, lousy service, loss of business...especially when ALL the jobs are gone and the GOV contracts drop like flies.... Shame on you Xerox Leadership for ruining a once great company


  10. "Account Management"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at Xerox full-time (More than 3 years)

    Pros

    work life balance is a pro

    Cons

    poor senior management is a con