Xerox Reviews
50% would recommend to a friend
(8505 total reviews)
Steve Bandrowczak
74% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Middle and lower managment people are really great people to work for especially in the engineering areas." (in 635 reviews)
- "My division had gaming consoles in the break rooms and other employees mentioned the benefits are good." (in 328 reviews)
- "Management under the same pressure so they do understand... apart from the low pay." (in 326 reviews)
- "Upper management is poor as they really have no idea what's REALLY taking place on the sales floor." (in 177 reviews)
Ratings by Demographics
This rating reflects the overall rating of Xerox and is not affected by filters.
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Found 8,505 of over 9K reviews
Updated Dec 4, 2023
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- 3.0Dec 4, 2023Human ResourcesCurrent EmployeeNorwalk, CT
Pros
The people are wonderful at this company.
Cons
Do not expect to be rewarded with money.
- 5.0Dec 4, 2023Robotic Process Automation (RPA) DeveloperFormer Employee, more than 1 yearHyderābād
Pros
Flexible work hours and good work life balance
Cons
No work from office opportunity
- 2.0Dec 2, 2023Technical Support RepresentativeCurrent Employee, less than 1 yearAustin, TX
Pros
Recruitment Assistance: The company has a recruitment process that helps candidates secure positions even if they haven't applied for specific roles. Access to Resources: Employees eventually gain access to a van and credit card, which could be beneficial for work-related tasks. Remote Work Option: There's an option to work from home, providing flexibility in the work environment. Previous Experience with Xerox Machines: If you have prior experience operating Xerox machines, it could contribute to a smoother transition into the role.
Cons
Unclear Expectations: Lack of clarity in job expectations and responsibilities, leading to confusion for new employees. Inadequate Orientation: Insufficient onboarding and orientation process, leaving employees to navigate their roles independently. Overwhelming Training: The extensive and overwhelming online training, particularly on outdated printers, may not align with the company's future direction. Delayed Access to Essential Resources: Obtaining crucial resources like a van and credit card took over a month for some employees. Additional Costs for Van: The van, initially presented as optional, comes with a mandatory $90 monthly fee for personal use, impacting overall compensation. Communication Challenges: Difficulty in reaching out to HR and payroll support, leading to frustration in obtaining necessary information. High Federal Taxes: Employees reported unusually high federal taxes, contributing to dissatisfaction with overall compensation. Limited Managerial Support: Challenges in receiving timely and helpful responses from management, impacting the overall support system.
- 2.0Dec 2, 2023Investment ConsultantFormer Employee, more than 5 yearsToronto, ON
Pros
Built skills and experience Client relationship
Cons
No growth opportunity No pay increases Toxic
- 4.0Nov 30, 2023Client ManagerFormer Employee, more than 1 yearOttawa, ON
Pros
Great training, but relentless on sales activity levels.
Cons
Typical big corporation cons with multiple levels of management.
- 2.0Nov 26, 2023IT ConsultantFormer Employee, more than 10 yearsRochester, NY
Pros
Nice people trying to make old tech current
Cons
Can’t trust management to make long term strategic decisions. Always focused on short term results vs long term success
- 5.0Nov 26, 2023Payroll AdministratorFormer Employee, less than 1 yearMontego Bay
Pros
Interview process was not hard it was short
Cons
No cons really to be honest
- 4.0Nov 24, 2023Software EngineerFormer Employee
Pros
Variety of projects and learning opportunities.
Cons
Bureaucracy, overhead and the legacy of "old school" can be detrimental and discouraging.
- 2.0Nov 22, 2023IT Help DeskFormer Employee, less than 1 yearChandigarh
Pros
Not much work here in Xerox
Cons
Very low salary no growth at all
- 4.0Nov 19, 2023Technical Service RepresentativeFormer Employee, more than 1 yearNorth Canton, OH
Pros
Fairly laid back most of the time, no micromanagement.
Cons
The pay was very low
Xerox Reviews FAQs
Xerox has an overall rating of 3.3 out of 5, based on over 9,348 reviews left anonymously by employees. 50% of employees would recommend working at Xerox to a friend and 38% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
50% of Xerox employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Xerox 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Xerox to be benefits, career development, coworkers and the cons to be senior leadership, culture, management.
