Xerox Reviews | Glassdoor

Xerox Reviews

Updated February 21, 2017
5,071 reviews

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5,071 Employee Reviews

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Pros
Cons
  • poor work/life balance for first line/middle managers, medium to low compensation compared to same level competitors (in 88 reviews)

  • There are no raises even if you change positions (in 193 reviews)

More Pros and Cons

  1. "Customer Care Representative"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox full-time

    Pros

    Very good benefits, was able to interact with some positive people, easy to get overtime

    Cons

    Hard to acquire time off, some management issues and staffing issues.


  2. "Field Customer Service Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Xerox full-time

    Pros

    Best Job I ever had so far

    Cons

    Meters to harsh
    Workload slowly decreasing
    Didn't pay enough for the work

    Advice to Management

    Management was really helpful but when it came to the district and above level they were trying to squeeze you for all you got which is no problem to me without the pay


  3. "Was a great place to work before ACS merge"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Projec Manager in Webster, NY
    Former Employee - Projec Manager in Webster, NY
    Recommends
    No opinion of CEO

    I worked at Xerox full-time (More than 10 years)

    Pros

    I received many fantastic opportunities to learn and do varied work over the years at Xerox. I progressed and was happy.

    Cons

    The business focus changed and became diluted when Xerox purchased ACS.


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  5. "call center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Xerox full-time

    Pros

    Good people Good money.OK to work for.

    Cons

    Project based job, that has no benefits.

    Advice to Management

    Offer a plan for when the projects end


  6. "Ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Work from home
    Easy
    Paybl is decent

    Cons

    Sucks if your on the phones
    No advancement
    Management doesn't care
    No raises

    Advice to Management

    Care more


  7. "Please don't work here."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Xerox part-time

    Pros

    Good hours, sometimes.
    Early morning shifts means you can have afternoons and evenings to yourself.

    Cons

    Hours aren't secure. Sometimes you work 3 hours, other times you work 12.
    Pay stays the same no matter how long you work there.

    Advice to Management

    None


  8. "Channel"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Channel in New York, NY
    Former Employee - Channel in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Xerox full-time (More than 5 years)

    Pros

    Hard working and loyal employees

    Cons

    Difficult market segment and career growth

    Advice to Management

    Remain Channel Focused


  9. "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Webster, NY
    Former Employee - Anonymous Employee in Webster, NY

    Pros

    Great people, understood family obligations are important

    Cons

    Long work hours and not a lot of vacation


  10. "Good place to work"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox full-time

    Pros

    Good management that leads rather than commands.

    Cons

    Requirements could be better fleshed out.


  11. Helpful (2)

    "It's a dying company. No one cares what you do if you're an intern. Just have a pulse and don't drink on the job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Analyst in Rochester, NY
    Former Employee - Human Resources Analyst in Rochester, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Xerox part-time (More than 3 years)

    Pros

    If you read the first three chapters of any introductory Microsoft Excel book your automatically more efficient than 90% of the entire Xerox workforce and they will worship you for it.

    Cons

    The combination of wage freezes and a lackluster company that reeks of the 20th century makes working for Xerox kind of miserable. If you aren't contemplating walking into oncoming traffic after working there for a month then congratulations! You are entirely numb to the world around you.

    Advice to Management

    You guys should start looking for opportunities elsewhere as well. You've got to jump off the sinking ship--don't go down with it!



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