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Xsolla Reviews

43% Recommend to a Friend
49% Approve of CEO
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Xsolla President/Interim CEO Chris Hewish (no image)
Chris Hewish
6 Ratings

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Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.




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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "Great people to work with(in 10 reviews)
  • "Salary is good(in 7 reviews)
  • "Amazing company and awesome colleagues(in 7 reviews)
  • "Good office with food, sofas and game consoles(in 5 reviews)
  • "Good benefits;(in 5 reviews)
  • "based management culture that casts a cloud of uncertainty over employees.(in 5 reviews)
  • "Sudden layoffs without compensation and unethical treatment of employees are quiet normal for this company(in 3 reviews)
  • "management team consists of a 3: CEO and husband/wife(in 3 reviews)
  • "centric culture.(in 2 reviews)

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Found 73 of over 81 reviews

Updated Sep 25, 2023

    1. 5.0
      Sep 7, 2023
      Chief of Staff
      Current Employee, more than 1 year
      Los Angeles, CA
      CEO Approval
      Business Outlook


      Diverse Collective: Working at Xsolla surrounds you with a diverse set of colleagues who bring a wealth of experience from various backgrounds. Passion for Gaming: It's not just a job; it's evident that everyone here genuinely loves video games. This shared interest creates a unique and vibrant work atmosphere. Competitive Salary: Xsolla recognizes and rewards its employees' efforts and skills, ensuring that the salary is on par with the best in the industry.


      Multiple Concurrent Projects: While it's exciting to be at the forefront of gaming solutions, the workload can sometimes be overwhelming. Managing multiple projects simultaneously can be a challenge and requires impeccable time management.

      1. 2.0
        Aug 17, 2023
        Anonymous Employee
        Current Employee, more than 1 year
        Sherman Oaks, CA
        CEO Approval
        Business Outlook


        Industry, Global, 401k Product team moves quickly and is focused on the big-picture company mission Strong Product leadership Innovation focused


        Fear-based management: CEO drives strategy down throughout the company. Grow 40% each year or risk being fired. . HR fails to acknowledge the employee point of view, employees do their best not to upset the CEO Candidates will only accept a job if the recruitment process is handled well. It isn’t.

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      Xsolla Reviews FAQs

      Xsolla has an overall rating of 3.7 out of 5, based on over 81 reviews left anonymously by employees. 43% of employees would recommend working at Xsolla to a friend and 55% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, Xsolla employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Xsolla. This rating has decreased by -4% over the last 12 months.

      43% of Xsolla employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Xsolla 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.9 for career opportunities.

      According to reviews on Glassdoor, employees commonly mention the pros of working at Xsolla to be benefits, career development, coworkers and the cons to be management, senior leadership, culture.

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      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)


      Principal Customer Success Manager

      Are case studies/presentations a normal part of interview processes? This is in addition to several interview rounds. These typically take 2 days to do, and require of anywhere from 6-15 slides worth of information, and require deep dives into company product portfolios, use cases, competitive advantages, application to fictitious customer scenario JUST to present. It's exhausting to have to do multiples of these and feels like free labor.


      QA Specialist II

      im beating myself up. I had 3rd interview yesterday. I think all interviews went well, particularly my 2nd one. In this one (and now that I’m thinking about it, this also happened in my first one) I accidentally started answering a question before the interviewer finished the question. When I realized I did this, I immediately stopped and said “im sorry I interrupted you, please continue”. When this happened yesterday, the interviewer stopped to jot something down. Did I cost myself the job??

      1 Comment


      I’ve gone through too many interviews now, with some being extremely promising until the 3rd-4th round and I get hit with an email stating: “We’re putting this position on hold to refocus on what we really need from the role” Or something similar. What is going on with these job postings and then freezing the hiring? I can’t be just a Q4 thing because I’ve gone through this over the summer with multiple interviews. Is it me? Or is the market really that right for everyone right now?


      Glassdoor has 81 Xsolla reviews submitted anonymously by Xsolla employees. Read employee reviews and ratings on Glassdoor to decide if Xsolla is right for you.