Xyratex Reviews | Glassdoor

Xyratex Reviews

74 reviews

Filter

Filter

Full-timePart-time

74 Employee Reviews

Sort: PopularRatingDate

  1. Helpful (2)

    "Outdated and Out of Touch"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fremont, CA
    Former Employee - Anonymous Employee in Fremont, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    decent pay
    great people to work and travel with
    lots of personalities to learn from
    great technologists who are willing to share and collaborate
    ample free lunches and dinners

    Cons

    sweatshop for all engineers and technicians
    no communication from senior management
    senior management lock themselves in their offices
    bicker with customer - philosophy of "customer is right only when they agree with us"
    do not understand the needs of the customer
    in-fighting between technical and marketing deparments
    poor market research / understanding
    loyalty is strictly a one-way street
    lead from behind

    Advice to Management

    understand the voice of the market
    understand the voice of the customer
    involve yourselves with the "common worker" at all levels at least once quarterly
    be as straightforward with the employees as you expect them to be with you
    in other words, follow the advice of the "best" CEOs, and follow the "Golden Rule"
    Think about how these things stifle innovation.


  2. Helpful (2)

    "Inconsistent"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fremont, CA
    Current Employee - Anonymous Employee in Fremont, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great opportunity to learn how to deal with difficult people
    The individual contributors are a joy to work with
    Travel to third world contries in Asia -get to see cultures at their best
    Pay is competitive

    Cons

    Cannot rely on the word of senior management
    too many offices with doors - closing the door is common practice, where passive-aggressive battles are waged by management
    Company values are written very vague, seemingly on purpose
    Backstabbing by senior management to all levels of employees is the standard operating procedure
    Poor communications by senior management with direct reports
    Poor performance feedback system - employees hit with surprises at end of year
    Devicive and vindictive managers toward technologists - bickering and infighting prevail
    Not constructive confrontation, but passive, destructive confrontation from senior management

    Advice to Management

    learn the true meaning and value of these three words: honesty, integrity, honor
    not the dictionary meaning, and not to use as devicive tools, but as a way of being.
    Consider the impression given to customers - the are far more savvy then your realize.
    This is the true path to the success that remains out of the grasp of the SI division.
    Good luck - I know the heart of the Senior Staff is in the right place. It is mostly the directorship that does not understand.

    to Steve: sorry about the low rating toward you as a leader, but it is your team, so...we must hold you to the same standard that your leadership team holds us.

  3. Helpful (4)

    "Xyratex SI Fremont Management is Terrible, Period!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ex=Employee - Xyratex SI Fremont in Fremont, CA
    Former Employee - Ex=Employee - Xyratex SI Fremont in Fremont, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    There are only three pros, and in better economic times none are compelling enough to consider working for Xyratex in Fremont.

    1) The fellow Fremont SI development team is wonderful (under different management we could do great things)
    2) Pay is decent.
    3) Benefits are decent

    Cons

    1) The SI Fremont management is terrible; its the worst I've ever worked for, period.

    2) Project planning is terrible and a known issue that the Xyratex SI - Fremont management continues to ignore. In my tenure with the company, I never saw a project, regardless of size, completed within 9 months. However, every project is allocated 4 months, and in reality most take 9, 12, or 15 months to complete due to a complete lack of vision and direction by management.

    3) Excessive overtime is expected or out right demanded without consideration for the personal life of the employee (FYI: many on the development team worked 3 to 4 man-months of uncompensated overtime in 2010).

    4) With only two or three customers left in the magnetic storage industry, the business cycles for Xyratex SI Fremont have significant peaks and valleys. Hence, job security is non-existent unless you follow managements orders for overtime, spur of the moment international travel, and doing "whatever it takes" to stay in the graces of middle to upper management.

    5) Fear and bullying are the common methods used by management toward employees.

    6) Vacation is difficult to use because of overtime, excessive work loads, and consistent stream blazing wildfires. Laptops and cell phones are given to employees while on vacation. Nice vacation, huh?

    7) Executive management seems to direct by immediate business performance and its impact on short term stock price performance.

    Advice to Management

    Executive management, there are two business axiom you should know:

    1) The coal-face workers are the best personnel to rely on for identifying business, operational, and development issues.
    2) The coal-face workers have many great ideas on solving these issues, if only you would listen..

    The reality TV show Undercover Boss is proof to this fact, as well as the accounts of more successful executives.

    This forum contains feedback from what looks to be a majority of rank and file workers. Based on these axioms and this forum then; Fremont SI management is a major issue and removing a majority of that middle management is part of the solutions to improving business performance, moral, employee retention, customer perception, and growth.


  4. Helpful (2)

    "Xyratex is a white collar sweatshop operating in a sinking and dying hard disk drive industry."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Whitecolar Slave in Fremont, CA
    Current Employee - Whitecolar Slave in Fremont, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    This review is regarding the Xyratex SI Division in Fremont, CA

    To write this review I had to fill out a questionnaire with seventeen questions ranking certain aspects of the company on a 1 to 5 scale. I read each question carefully and my honest response resulted in 14 "1-stars" (no "0-star" option, unfortunately), and the following non 1-star items which I would consider the "Pros":

    3-star: Okay pay for the area and industry (haven't had a raise in two years though)
    3-star: Okay opportunity to improve professionally (outside the company through contacts)
    4-star: Better than average benefits (good health plan and four weeks PTO that is hard to use)

    Aside from the "Pros" indicated on the questionnaire, I would say, as others have, that the rank and file are wonderful people to work with and deserve much more respect. For those looking for work in this tough, consider Xyratex SI Division a paycheck, with benefits, until something better comes along (I survey many fellow employees, and this is the sentimate of 60% or more of the staff at Xyratex SI in Fremont).

    Cons

    Once again this review is regarding the Xyratex SI Division in Fremont, CA

    There are so many cons outside the pros mentioned above its hard to determine where to start. The "Run Away Fast!" review is an accurate list. I feel this review will best serve the public by detailing the typical experience of working at Xyratex SI in Fremont.

    Starting Out:
    Formal training and a sound business process are non-existent. You are expected to hit the ground running and navigate the bureaucracy from day one with lightning speed. Why? Xyratex SI Fremont operates in constant fire fight mode 24/7. For newbies, the honeymoon last for about one or two weeks, as that is when they figure out that Xyratex SI Fremont is incredibly dysfunctional. I as well as many other have to constantly (25-50% of our time) help new hires and contract workers navigate the chaos while battle the blazes. The problem is exacerbated due to a constant turnover of people (i.e. the management ideology is front-line employees are expendable). For example, it's hard to find anyone that has been with the company beyond three or four years in Fremont.

    Grinding On:
    Once acclimated to the dysfunction and fire fighting, you adjust and work to the best of your ability. Project requirement focus on "how" customer needs are met. The "how" requirements are developed by marketing, and middle to upper management, as they are the only personnel that interacts with the customer. The rest of the organization is their to implement their vision for the project.

    Unfortunately, marketing and management lack customer relation skills and diplomacy, and let the customer change the 'how" requirements continuously throughout each and every project. The deadline is never moved, and the fixed deadline is used to extract substantial overtime out of the rank and file as the project progresses. Deliverables, regardless of quality, are passed over the wall from department to department, each feeling the pain at some juncture in the project in a valiant effort to meet managements unreasonable deadline. Regardless of all the effort by the rank and file, the projects are substantially late and over budget. Worse yet, the next project assumes the prior projects deadline will be met. Therefore, the late project leads to a late start on the next project, leading to another late project; in a continuous and vicious cycle. Hence the environment of constant fire fighting and overtime!

    Burnout:
    Obviously operating an organization this way causes frustration, burnout, and down right resentment toward management. Hence, Glassdoors has many poor review regarding the management at Xyratex. Bucking the trend leads to being black listed and on the fast track for layoff or firing (Fear based management). Becoming a "yes-man" results in job security, a compromised character, and a complete loss of work-life balance.

    Advice to Management

    First, read the above review, in particular the cons, and you'll know exactly what is wrong with Xyratex SI Fremont, as well as potentially other areas of the business.

    Second, clean out middle management, and flatten the organizational structure. There are way to many chiefs and not nearly enough indians (last review of the org-chart relieved 1 (chief) to 3.7 (indians)). Accept a quarter or two of substantial losses for Xyrates SI Fremont, to correct the systemic issues with the management, the organization, and the customer. Your long-term health is more important to the investors that matter, not the traders you keep listening to.

    Third, the hand disk drive industry is dying, denial of this fact has directly impact your revenue, resulting in downsizing the expendable rank and file once again. There are other technology industries that are growing, which require test and automation equipment, obtain some vision, plant a seed, and watch the money tree grow!


  5. Helpful (4)

    "It's a company that is on the decline"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fremont, CA
    Former Employee - Anonymous Employee in Fremont, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    A lot of very talented Engineers work here and the commitment that they have shown has been extraordinary. Facilities are good and staff are generally provided whatever tools are needed to do their jobs effectively

    Cons

    There appears to have been significant cronyism going on at senior management level in the last couple of years within the SI Division, leading to the Division following a strategy that is not appropriate for the industry in which SI operates, as the senior staff team now has insufficient HDD industry experience or knowledge (those with experience and who disagreed with the strategy get removed). The Division now operates with significantly higher numbers of VP's, Snr Directors & Directors than ever before, yet the revenue is less than 2006 ($385m then, $343m in 2010)

    Advice to Management

    Starting at the SI EVP level and working downwards, dismantle the SI team that has been brought in over the last couple of years and rebuild


  6. Helpful (5)

    "Horrible upper-management"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Lake Mary, FL
    Former Employee - Software Engineer in Lake Mary, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    If you're lucky enough to get a good direct report manager you will be happy. Unfortunately, Xyratex is not in the business of hiring such people. You are more likely to work for somebody who not only threatens you often and openly insults you but someone who acts like a school-yard bully in trying to corral support for a software process gone haywire.

    Cons

    Xyratex has recently shifted to a new software process called Team Software Process but internally it is referred to as something else for licensing reasons. This process involves a very top-down organization where architects (you won't be one) write specifications which instruct you on everything. Following receiving the document, you write 2 more which are each approved by architects, then you program the assignment, and get it approved. Then you can compile and test. All along you are forced to record how many defects you generate. Assuming your team leader doesn't modify your reports to make you look worse, these numbers will be held against you.

    Advice to Management

    Treat your employees like human beings instead of code monkeys. Just because you've outsourced 60 jobs to India and Ukraine doesn't mean you are able to treat US workers any differently.


  7. Helpful (2)

    "Beware of this company, looks good but some managers are very hostile if you complain"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Fremont, CA
    Former Employee - Engineer in Fremont, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    If you have the right manager it looks like it can be a good experience.

    Cons

    Some managers are so bad and some are micromanagers. Its a bad experience if you fall into that situation. All the glitter falls away and there seems to be no place to hide.

    Advice to Management

    none

  8. Helpful (3)

    "Watch your back."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Scotts Valley, CA
    Former Employee - Project Manager in Scotts Valley, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good benifits if they allow you to use them. Good 401K but no matching from the company, used to have ESPP.

    Cons

    Current management makes it difficult to perform when they lock them selves away and only come out when it is absoluly necessarry. Management by intimidation.

    Advice to Management

    Get rid of the upper level management in the Fremont SI division. They are only in it for themselves


  9. Helpful (1)

    "Exciting technology and many talented employees but very poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    For technical jobs, the opportunity to be involved in the development of a very exciting technology and state of the art products, strong benefit package, work with some talented people,

    Cons

    Lack of strong management, sweatshop mentality, very sad lack of overall direction for company and divisions within company, very poor communication to workforce, poor treatment of line employees and professional workforce by majority of managers. Often one hand does not know what the other is doing. Very political environment has created an environment of general fear of speaking out which curtails creativity at many levels. The general knowledge that once a product is developed it will be off shored to the Malaysia manufacturing site. Vested ownership of engineering is difficult if not impossible in this scenario.

    Advice to Management

    Learn to communicate with your workforce to show respect for your employees and eliminate excess management levels. You are losing some of your best employees due to the environment of fear that exists at Xyratex and probably the ideas that could help you stay at the forefront of your technology. Word is on the street that Xyratex is not a great place to work and it is therefore difficult to recruit the best to join your team. Those that do, thinking that perhaps they can make a difference are soon disillusioned and thus your turnover is high. You are bleeding the blood you cannot afford to lose.


  10. Helpful (1)

    "Lots of great talent, going nowhere fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Xyratex is full of a lot of really good, smart people. As a British company, they also start all staff with 4 weeks of vacation.

    Cons

    There's no direction. Most individual contributors report to managers in different offices or even different time zones. There is no communication or cooperation. More effort is spent playing the CYA game than anything else.

    Advice to Management

    Set some priorities for the organization and give your staff the tools and direction they need to achieve their goals.


Showing 74 of 76 reviews
Reset Filters