YAI National Institute Reviews | Glassdoor

YAI National Institute Reviews

Updated November 6, 2018
256 reviews

Filter

Filter

Full-timePart-time

3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
George Contos
32 Ratings

256 Employee Reviews

Sort: PopularRatingDate

Pros
  • "A lot of available shifts/hours, good benefits, meaningful work" (in 13 reviews)

  • "Great benefits and the schedule can be flexible at times" (in 13 reviews)

Cons
  • "Low pay for the amount of work that's done" (in 28 reviews)

  • "Disconnect between upper management and direct services" (in 12 reviews)

More Pros and Cons

  1. "DSP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Direct Support Professional in New Rochelle, NY
    Current Employee - Direct Support Professional in New Rochelle, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at YAI National Institute full-time (Less than a year)

    Pros

    flexible, easy to move in ranks

    Cons

    long hours, low pay, demanding

    Advice to Management

    faster employment process


  2. "Great job but not career"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at YAI National Institute full-time (More than a year)

    Pros

    The people we support and exposure to different service providers

    Cons

    Politics that gets in the way of what is done each day for those that we support.

  3. "Residential Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Health Insurance Benefits
    Manageable workload
    Meaningful work

    Cons

    Low Salary
    Relief workers showing up late


  4. "revenue not employees more important"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at YAI National Institute part-time (More than 10 years)

    Pros

    Worked for YAI?PHC for 24 years. Met alot of people and i learned alot. My position was eliminated and i was fired. After 24 years, i thought i would at least be offerred something else.

    Cons

    dont plan on retiring from here. budget cuts have been the excuse for the past 7 years as to why they have fired over 30 people. it seems its more about revenue than actually caring about the individuals they serve. very disappointed in myself for wasting 24 years on a company that does not care. the hr department is a joke, dont bother going to them for anything.


  5. "YAI cultural has changed but there is a disconnect."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lower Management in New York, NY
    Current Employee - Lower Management in New York, NY
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at YAI National Institute full-time (More than a year)

    Pros

    -Free Benefits
    -Fellow Colleagues are cool

    Cons

    -Co-Pays are kinda high.
    -Some of the Rewards are the same. No Changes
    -YAI promotes this Person Centered Approach toward the people we serve. The same approach needs to apply toward the employees. Upper Leadership in all departments should re-attend the Management training.
    -George Contos is a very awkward person, in terms of YAI he appears to have a good business sense, but my pet fish has a better personality. He is not warm at all. I don't feel he has an open door policy, his office is closed 95% of the time.
    -

    Advice to Management

    Follow the advice you put out...Being Person Centered means nothing unless you actually do it yourself.
    Watch your language toward the people under you. They don't feel supported.
    George take a walk around Central. Get to know people and their names. Whatever happened to that video chat. You did it once and it was a wrap. Now you send out these weak emails.
    More recognition toward staff.
    We need a monthly newsletter.
    Please update the website. It's archaic!

    The holidays are coming up. I miss the days where we would mingle between departments. There are so many new faces.

    Funny thing YAI is a cool place to work because of the people we serve but not the Upper Management. They have some old ideas.


  6. "OK company but work politics get in the way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at YAI National Institute full-time

    Pros

    A lot of available shifts/hours, good benefits, meaningful work

    Cons

    Cleaning/bathing people when I have a bachelors degree and did not know being hired that I'd have to do such things


  7. "DSP 2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CTS in Kew Gardens, NY
    Current Employee - CTS in Kew Gardens, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at YAI National Institute full-time (More than 3 years)

    Pros

    The PWS are theeee best, time off

    Cons

    recoginiton go be alot more

  8. "Dsp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - DSP in New York, NY
    Former Employee - DSP in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at YAI National Institute (More than a year)

    Pros

    Good experience to put on a resume as a new graduate.

    Cons

    Working with people at their homes. Some could be in unsafe areas or be living in a very disgusting, dirty apartment. You are subjected to work and fulfill the goals lined out for you. If you dont complete each one or atleast half, they restrict your pay. Even if it is due to the client simply not wanting to do a goal or not feeling well enough that day and instead you ended up taking care of them. Low pay and worked overtime-until the client is settled.

    Advice to Management

    Be more supportive. Be more understanding of situations. Get to know our/your clients. One of my clients and their family didnt even know the supervisors with which were pairing staff members.


  9. "Great experience with room for growth!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at YAI National Institute full-time (More than 3 years)

    Pros

    -Room to grow and move up within the company
    -Flexible schedules
    -Great benefits

    Cons

    -Work can be frustrating at times, but the rewarding experience you get from working outweighs this


  10. "Good opportunities for upward mobility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at YAI National Institute full-time

    Pros

    YAI has given me the opportunity to move up and adapt to the ever changing needs of my growing family.

    Cons

    Working in a nonprofit with some challenging people with disabilities. The hours can be demanding, but it's all worth it in the long run looking at the impact you have on people's lives.


Showing 256 of 263 reviews
Reset Filters