YAI National Institute Reviews | Glassdoor

YAI National Institute Reviews

Updated October 17, 2017
27 reviews

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George Contos
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27 Employee Reviews

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Pros
  • Amazing co-workers get to work with amazing people that we provide services to great benefits (in 11 reviews)

  • well they have good benefits, this job is not for everybody (in 10 reviews)

Cons
  • Low pay for people doing tough work (in 18 reviews)

  • Ever-changing state edicts and money (yes, even for a "non-profit) are their concerns (in 9 reviews)

More Pros and Cons

  1. "Executive Overhaul"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great mission, vision and long history of great community work. This is at the core of everything and somehow even felt through all the turmoil. Great potential for big things with this organization as the net is wide to cast for opportunity in YAI programs. The program models are good. Good promotional opportunities for long term employees.

    Cons

    Lots of executive turnover in the past few years has led to overworked employees and the remnants of poor executives. This has led to a lot of long term employee turnover at the director level and below - leaving the teams green, overworked and without solid leadership. The new CEO is learning through a series of mistakes that has cost him some good people.
    The core principles are iterated but not implemented and not felt throughout the organization. People feel confused, frustrated, shut down and exhausted.

    Advice to Management

    Listen to staff at all levels. Use collaborative decision making - not just verbalize this culture but put it into actionable steps. Answer the question... How does YAI make decisions and who is involved? This is key. It is not a content problem but one of process.


  2. Helpful (2)

    "YAI has fallen a long way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at YAI National Institute full-time (More than 8 years)

    Pros

    Wonderful work being done. Many dedicated staff. People w disabilities are well supported.

    Cons

    Over the last 2 years, YAI is bleeding talent. Incredible amount of turnover. Executive managment is horrendous. The current CEO is inexperienced, disconnected, and does not come out of his office. Every C level executive has been their 1 year or less (always a bad sign) and latest executive hires are just as disconnected as the CEO, and even more condescending(Comms Cheif, Program Chief, IT Cheif). If you work at or want to work atYAI, try to avoid Central Office- low moral.

    Advice to Management

    Come out of your offices and connect with the work that YAI does. It's hard to run a NFP when you are so disconnected from the staff and programs.

  3. "great training, but that's about it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    great training..prepared me well for my career in the field

    Cons

    as a staff you do not always receive the support you need to be successful


  4. "Could do better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Direct Support Professional (DSP) in Brooklyn, NY
    Current Employee - Direct Support Professional (DSP) in Brooklyn, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at YAI National Institute part-time (More than a year)

    Pros

    Flexible hours with a lot of opportunities to pick up more hours

    Cons

    - Favoritism
    - No raises unless promoted
    - You're not paid enough for what you do (UNDERPAID)!!!


  5. Helpful (3)

    "Community Training Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Training Specialist in New York, NY
    Current Employee - Community Training Specialist in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at YAI National Institute full-time

    Pros

    The staff and supervisors are great. The culture amongst the staff is fantastic. The benefits are amazing with full medical dental and 4 weeks paid vacation. But wait there's a catch ⬇

    Cons

    To be honest, this job makes you think right away that you're making a difference. After a while you realize that the work you are doing doen't mean anything to yourself, to the consumers or to management. In the end its very draining and higher level management doesn't understand what this job does to your mind and body. I can speak for all staff by saying this position sucks the life right out of you. I would not recommend this position to anyone looking for a career change. This position is only for recent college grads looking to earn a living after college.

    Advice to Management

    The turnover rate is horrible. Management must see that right? Sadly they dont. This agency should at least pay its employees a livable wage (40K at least) instead of a laughable 32K. For 32K, I could work full time at McDonalds. I didn't go to schooland earn a 4 year degree to flip burgers and make fries!

    Respect your employees and give them a livable wage!

    Fact: most Community Training Specialists in YAI hate their job and wish they worked somewhere they felt respected.


  6. Helpful (1)

    "YAI Residential Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Residential Counselor in Hicksville, NY
    Former Employee - Residential Counselor in Hicksville, NY

    I worked at YAI National Institute full-time (More than a year)

    Pros

    Gives you experience on your resume
    Benefits are okay
    The company as a whole genuinely cares about supporting people with disabilities

    Cons

    Unprofessional staff and supervisors
    A lot of the staff treat people poorly
    Salary sucks
    Little room for advancement and if you do it will be a mere $1-$2 raise.
    Not worth the pay for the amount of work that you do
    Most of the time they are under staffed from people quitting

    Advice to Management

    Need to be more professional
    Less gossip and trash talking


  7. "No advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Training Specialist in Bayside, NY
    Former Employee - Community Training Specialist in Bayside, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at YAI National Institute full-time (More than a year)

    Pros

    Generous with vacation/sick time and insurance benefits; some great co-workers who truly care about helping the individuals in our care. Good work/life balance; rarely do you have to bring any work home.

    Cons

    Management did not care about the staff. They cared only about holding on to their own positions or getting themselves promoted. They said all the right things, but rarely did they back up their words with actions. Starting pay was very low, raises were minimal. There was a lot of blatant favoritism--if you sucked up enough to the higher-ups, things were easier for you. There is constant turnover and as a result, the places are always understaffed.

    Advice to Management

    Your employees put in an enormous amount of effort to keep the programs running as well as it can. Please acknowledge that by promoting those who deserve it, not those who you happen to favor. Give raises and bonuses. Management should be helping to make the job easier, not even more difficult than it already is. You are losing a lot of talented, hardworking people.

  8. "Cts Brentwood"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Training Specialist in Brentwood, NY
    Former Employee - Community Training Specialist in Brentwood, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at YAI National Institute full-time

    Pros

    Excellent trainings. Excellent group of consumers. Good hours. Good benefits. Decent pay. Reimbursement for travel. Fun work and outings in the community.

    Cons

    Unorganized, short staffed, managers play favorites, place was kind of like being in high school with all the "cliques" between staff and lower management. Staff and supervisors would talk behind each other's back infront of consumers and then consumers would repeat it and staff would penalize them. "Too many chiefs and not enough indians". Everyone had a title! Senior supervisor, supervisor, asst sup, senior staff...you had so many bosses and none communicated with each other and no two people did things the same way so you were always being told the opposite thing to do.

    Advice to Management

    Communicate with staff and each other. Stop playing favorites. Your big thing is "you least preferred individual shouldn't know they are least preferred and your most preferred shouldn't know either". Maybe apply that to your staff.


  9. "Current employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Good opportunities for advancement, great clients and families

    Cons

    Toxic work environment, everyone is burnt out/quitting, low wages


  10. "dsp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Direct Service Provider in Brooklyn, NY
    Current Employee - Direct Service Provider in Brooklyn, NY
    Recommends
    Neutral Outlook

    I have been working at YAI National Institute (More than 3 years)

    Pros

    you help change people life

    Cons

    the pay is no good

    Advice to Management

    appreciate your staff


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