YMCA Reviews | Glassdoor

YMCA Reviews

Updated May 25, 2017
1,259 reviews

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3.0
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YMCA CEO Kevin Washington
Kevin Washington
184 Ratings

1,259 Employee Reviews

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  1. "New YMCA hire"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits include mileage reimbursement (50 cents per mile) and free membership to YMCA gyms. Very flexible schedule and you can choose different families.

    Cons

    Hiring process was slow and there is a severe lack of communication and little to no reply via phone or email. I was hired without having my references checked which should be a little disturbing to potential families that want a Respite provider as they are told each provider's references are checked. I'm a good person and was disappointed when I found out no references were contacted, but it could be dangerous for some families if YMCA fails to check a "not so nice" person'should references.

    Advice to Management

    Be more attentive to potential hires -- keep them updated in the hiring process. Be more professional by returning emails and phone calls within 48 hours (your policy AFTER someone is hired). Check everyone's references thoroughly! I cannot stress that enough. I cannot stress that enough. As a parent, I would be horrified to find out the YMCA SAYS they check everyone'should references, but they in FACT do not.

    Do not let your hiring process take three months. That is very unprofessional.


  2. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Engagement Membership Services in Auburn, WA
    Former Employee - Lead Engagement Membership Services in Auburn, WA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Interact with members, Friendly Environment and atmosphere, great staff to work with

    Cons

    Working night shifts. Not flexible with schedule


  3. "Wellness Coach"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wellness Coach in San Antonio, TX
    Current Employee - Wellness Coach in San Antonio, TX

    I have been working at YMCA part-time (More than a year)

    Pros

    Good environment, flexible schedules, free membership, and a good professional growth program if you keep up with the updates.

    Cons

    Management is hardly there, creating communication issues. Most positions are part-time.


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  5. "Counselor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Counselor in New York, NY
    Former Employee - Counselor in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at YMCA part-time (Less than a year)

    Pros

    Fun getting to work with kids.

    Cons

    Buildings aren't always up to standards.


  6. "Preschool"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Lead in Kansas City, MO
    Former Employee - Senior Lead in Kansas City, MO

    I worked at YMCA full-time (More than a year)

    Pros

    Gives a safe place for children with teachers who actually care about the children. Equal quality for low and high income families.

    Cons

    High teacher turnover and low supply budget.

    Advice to Management

    Do more to incentivize teachers to stay. Doesn't have to be salary, maybe bonuses and perks.


  7. "Meet new people everyday as long as multiple cultures"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Service Representative in League City, TX
    Current Employee - Member Service Representative in League City, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at YMCA part-time (More than a year)

    Pros

    Meeting new people helps broaden your perspective on people. You also get a free gym membership. Your people skills will also grow.

    Cons

    Diversity is held over quality of work. They hire based on gender and skin tone rather than the quality of your work.

    Advice to Management

    Let the employees have a say in the hiring process


  8. Helpful (1)

    "First hand in customer service experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hospitality Associate in New York, NY
    Current Employee - Hospitality Associate in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at YMCA part-time (More than a year)

    Pros

    Great coworkers, free membership, experience overall in cash handling and customer service for the future, brand name on a resume

    Cons

    Management does not listen, not enough pay comparing workload to other departments. Angry members complain about what can easily be fixed by upper management

    Advice to Management

    Listen and actually take in consideration of the employee's opinions


  9. "Camp Counselor Buckhead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Camp Counselor in Atlanta, GA
    Former Contractor - Camp Counselor in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at YMCA as a contractor

    Pros

    Free membership, decent hours for camp counselor

    Cons

    Extremely low pay, need more creative activities for the youth, ignorance to cultural differences, children practically ran over staff. Favoritism toward staff who been at facility for years/children of staff

    Advice to Management

    Pay your camp counselors more than minimum wage, learn how to work with different ethnic groups, create better camp programs


  10. Helpful (1)

    "Its OK"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teacher in Redland, MD
    Current Employee - Teacher in Redland, MD
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at YMCA part-time (More than a year)

    Pros

    Good for experience working with kids

    Cons

    Not enough pay, and they don't really treat you respectfully


  11. "Great mission, difficult culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at YMCA full-time

    Pros

    The Y makes a big difference in the communities we serve. People work here because they really care deeply.

    Cons

    Short resources mean heavy workloads and a "do more with less" attitude. Full time opportunities are limited.

    Advice to Management

    Seattle Y needs to especially get its house in order. Too much chaos, not enough teamwork.


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