YP Reviews in Los Angeles, CA | Glassdoor

YP Los Angeles Reviews

Updated September 27, 2017
197 reviews

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Los Angeles, CA Area

2.8
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YP Chief Executive Officer Jared Rowe
Jared Rowe
18 Ratings

197 Employee Reviews

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Pros
  • PTO time is great, work/life balance is great (in 85 reviews)

  • supportive managers that help you achieve your goals, cares about customers, good benefits, cutting edge (in 66 reviews)

Cons
  • Difficulty finding time to sell because of all the office work on the sales reps plates (in 55 reviews)

  • Upper-management trys to be efficient but it turns out to be micromanaging in most cases (in 55 reviews)

More Pros and Cons

  1. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Glendale, CA
    Former Employee - Account Manager in Glendale, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at YP full-time (More than 5 years)

    Pros

    fast-moving, multi-tasking, creative and analytic skills implemented

    Cons

    acquired by Dex, new name: Dex/YP; moved most operations to Dex headquarters in Dallas. Will be closing YP headquarters in Tucker, GA and Glendale office in months.

    Advice to Management

    Keep the seasoned veterans from YP, integrate skills from both companies. Continue to serve customers at highest level by finding and using competitive edge.

    YP Response

    Oct 16, 2017 – Company Employee

    Thank you so much for your feedback! We are glad to know you think positively of the work environment.


  2. Helpful (2)

    "YP Director salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Glendale, CA
    Current Employee - Director in Glendale, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at YP full-time (More than 5 years)

    Pros

    Good compensation
    Fair benefits for industry
    Great people
    One of the few "Internet / tech" companies on the East side.

    Cons

    Declining industry
    Volatility
    Many leadership changes
    Slow career development
    Rising benefit costs

    Advice to Management

    Invest more in employee retention to ensure business continuity and productivity.

    YP Response

    Aug 31, 2017 – Company employee

    Thank you for your feedback.

  3. Helpful (2)

    "analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer Analyst in Glendale, CA
    Current Employee - Programmer Analyst in Glendale, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at YP full-time (More than a year)

    Pros

    flexible work schedule e.g. work from home for some teams. depend on who do you have for you managers. great benefits like up to 5% match 401k. yearly bonus etc

    Cons

    a lot of changes and restructuring.

    Advice to Management

    make employees morale happier at the workplace and don't take the healthy snacks away from us.

    YP Response

    Aug 31, 2017 – Company employee

    We're listening and greatly appreciate the feedback.


  4. Helpful (3)

    "Just okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Glendale, CA
    Former Employee - Analyst in Glendale, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at YP full-time

    Pros

    Good benefits
    Decent salary
    Great PTO and Holiday pay

    Cons

    Management has no vision
    Layoffs
    No future

    YP Response

    Aug 21, 2017 – Company employee

    Thank you for your contributions and your feedback is appreciated.


  5. Helpful (2)

    "DexYP merger"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glendale, CA
    Current Employee - Anonymous Employee in Glendale, CA

    I have been working at YP full-time (More than a year)

    Pros

    Still the market leader in a diminishing market but with the leverage from the past could beat the competition. There is potential to win back market share. With it comes opportunity for innovation.
    Dex merger can bring positive changes if handled right.

    Cons

    Dex Media merger has caused a lot of lay offs and diminished employee morale. There is doubt if the layoffs were handled right. YP was top heavy, but a lot of high caliber performers were also washed out in the tide.

    Advice to Management

    Handle the merger with care. YP is still a over a billion dollar business. There is still a lot of smart people left who can turn the titanic around. Do something to bring back the employee morale.

    YP Response

    Aug 22, 2017 – Company employee

    We know that change can be difficult sometimes, for all involved. DexYP is committed to ensuring that the process is handled respectfully concerning all employees.


  6. Helpful (3)

    "Principal Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Product Manager in Glendale, CA
    Current Employee - Principal Product Manager in Glendale, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at YP full-time (More than 3 years)

    Pros

    - Amazing engineering team in Ad Delivery Org

    Cons

    - Not a meritocracy , its who you know that will get you promoted
    - It is hard to innovated within the organizations

    YP Response

    Aug 21, 2017 – Company employee

    Thank you for all you do. We appreciate you providing your feedback.


  7. Helpful (1)

    "SSE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - SSE in Glendale, CA
    Current Employee - SSE in Glendale, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at YP full-time (More than 3 years)

    Pros

    have some good engineers to work with. good work life balance if your are on good team.

    Cons

    Lots of them, old boys club and culture is down right bad.
    No career opportunities , management promotes themselves.
    Owned by a private equity which is only interested in profit.

    YP Response

    Aug 22, 2017 – Company employee

    Thank you for all that you do. We appreciate your feedback.

  8. "Great people with passion to get the work done right"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TechOps Peep in Glendale, CA
    Current Employee - TechOps Peep in Glendale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at YP full-time (More than 5 years)

    Pros

    Great flexibility for working in the office or remotely to handle home-/family- related issues or simply just reduce commute.

    Cons

    Annual performance review isn't the best for recognizing the high performers from the rest.

    YP Response

    Jul 11, 2017 – Manager, Online Reputation Management

    Thank you for your review!

    Great to hear that you are happy with the work/life balance we provide. I would like to hear more, if you have, thoughts on how to better the annual performance review... More


  9. Helpful (6)

    "Stay Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Producer in Glendale, CA
    Current Employee - Producer in Glendale, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at YP full-time (More than a year)

    Pros

    The fellow coworkers in my department. That's where the Pros begin and end.

    Cons

    Cons, let me see...

    - The management processes and systems are at least 10-12 years out of date and, no, that is not an exaggeration.
    - There are too many people who have been with the company for over 10 years. Usually that is an asset, but for a firm that is operating in the dynamic and fast-paced world of digital marketing it isn't when you can't adapt.
    - Aggressive management for a marketing services company. Orders come in and are rammed through production without enough attention to quality because they want to finish as soon as possible so they can start billing the customer. It's a used car dealership mentality.
    - Products are not competitive and are of poor quality.
    - Bad operational practices stare middle managers right in the face, but they do nothing because they have done things a certain way for so long they don't know what else to do and there is such a culture of fear they don't dare rock the boat.
    - No career growth at all.
    - Recent acquisition only brings up more questions and there isn't a clear vision of the future.

    Advice to Management

    The company needs to clean house and reboot in order to survive. Otherwise you're on a sinking ship.

    YP Response

    Aug 15, 2017 – Company employee

    The voice of the employee is extremely important and we're listening. Thank you for providing your feedback.


  10. Helpful (5)

    "Worst organization I have ever worked for - Do not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Network Security Engineer in Glendale, CA
    Former Employee - Senior Network Security Engineer in Glendale, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at YP full-time (More than 5 years)

    Pros

    The only thing I could honestly say as a positive was that they pay for O.T., but they have to now since they overworked their employees in the past and had law suits

    Cons

    Horrible management; unappreciative people; blame games;finger pointing; people can't take responsibility and ownership for their actions and failures; too many cliques; all management is caucasian; racist people everywhere; company going under by June of 2018 as their largest loan will mature and company is not profitable at all

    Advice to Management

    Get rid of all of management and rebuild


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