YP Reviews | Glassdoor

YP Reviews

Updated April 10, 2018
1,491 reviews

Filter

Filter

Full-timePart-time

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
YP Chief Executive Officer Jared Rowe
Jared Rowe
148 Ratings

1,491 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Upper management seemed to change yearly oftentimes leading to a change in the company direction which tended to be disruptive (in 58 reviews)

  • Difficulty finding time to sell because of all the office work on the sales reps plates (in 54 reviews)

More Pros and Cons

  1. Helpful (4)

    "Jared Rowe --- The CEO you will always want to work for!!!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at YP (More than 10 years)

    Pros

    I would work for any company Jared Rowe was running. He is one of the most incredible - inspiring - nurturing leaders I have ever had a chance to work with. For anyone looking to join a company and if you ever find out Jared Rowe is leading the company --- Go for it with all you got. That is the career you want.

    Cons

    YP Was Sold to Dex so it is more or less gone.

    Advice to Management

    To Jared Rowe - Jack Freker - Gale Wickham - Matt Crowley - Danny Deal and several others --- you all were the dream team. Wish the team had come together a few years earlier and had lasted a few years longer. Thank You All For All You Did

    YP Response

    Oct 16, 2017 – Company Employee

    Thank you so much for your positive feedback. We recognize your 10+ years of employment with the company!


  2. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nashville, TN
    Former Employee - Anonymous Employee in Nashville, TN

    I worked at YP full-time (More than a year)

    Pros

    It was a great place to work! I loved being able to work remotely. I was able to get a lot done that way and have lots of success. The benefits were great, along with the pay structure.

    Cons

    I do not have any cons.

  3. "Accounting Office Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at YP full-time (More than 10 years)

    Pros

    Flex time, pay and benefits

    Cons

    Office atmosphere was based on the worse employee. If someone did someone wrong, a new rule was put in place for the whole department or privileges were taking away from whole department.

    Advice to Management

    Address problems with individuals.


  4. "Sales Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Melville, NY
    Former Employee - Sales Executive in Melville, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at YP full-time (More than a year)

    Pros

    Above average benefits and compensation package. Friendly and intelligent corporate management team. Excellent work/life balance and scheduling freedom for disciplined sales people.

    Cons

    Poor communication between departments.

    Advice to Management

    Employee successes are a reflection of its leaders. Those with passion and optimism may be better suited to lead than those who lack the passion but have seniority and experience.


  5. "Not The Most Cutting Edge Company In the Digital Space"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at YP full-time

    Pros

    They put TLC into the culture while I worked there to foster greater communication amongst teams, including two ping pong tables in the kitchen area (and company sponsored ping pong tournaments. ) They also nurtured a spirit of collaboration for a few years that included hackathons and company-wide happy hours.

    Cons

    1) Not very nimble when it came to developing new products fast and in-line with what the marketplace expected/demanded. 2) The brand hump of having formerly been the Yellow Pages was a huge barrier to entry for many advertisers. 3) Being a follower in the digital space (to sites like Google) was a problem. A big one.

    Advice to Management

    Listen to your employees and be a leader in the digital space, not a follower.


  6. "Great Products but company has huge fulfillment problems resulting in unhappy customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at YP full-time

    Pros

    The products that YP has to offer have the potential to be excellent products.

    Cons

    Company can't deliver as promised!

    Advice to Management

    Stop cannibalizing YP reps with Dex offerings!


  7. Helpful (1)

    "Account Executive"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I can’t think of anything

    Cons

    Everything about this company since they took over

    YP Response

    Mar 26, 2018 – Reputation Management Coordinator

    Thank you for your contributions to the company.

  8. Helpful (1)

    "Not recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Laid Off in Maryland Heights, MO
    Former Employee - Laid Off in Maryland Heights, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at YP full-time (More than 10 years)

    Pros

    Business to business sales. Only have to be there Monday through Friday, no holidays or weekends

    Cons

    previously, majority owned by a holding company whose goal was to cut bottom line to sell at a profit. Many jobs were cut, salaries were cut, customer service positions have gone overseas. Recently merged with Dex to form DexYp. More jobs cut...

    Advice to Management

    Middle mgmt should look elsewhere for a more stable career. Upper mgmt should get some Ambien to help them sleep at night.


  9. "Good company; but maybe not aligned with Consumer Market!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at YP full-time (More than 8 years)

    Pros

    Great Vision.
    Seems employee oriented!
    Expect great things in future.

    Cons

    Ignored entire revenue stream of Print Advertising to focus on online advertising medium. Although Print advertising is diminishing it is still a low margin advertising platform that should not be ignored.

    Advice to Management

    Fully think out strategy and do not be so quick to anticipate customer reaction, expectation, or wants. Listen to the Market while still trying to become a market leader.

    YP Response

    Feb 28, 2018 – Reputation Management Coordinator

    Your feedback is very helpful. Thank you for sharing.


  10. Helpful (1)

    "Senior Financial Systems Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Financial Systems Analyst in Tucker, GA
    Former Employee - Senior Financial Systems Analyst in Tucker, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at YP full-time (More than 3 years)

    Pros

    Great learning experience, good IT support, wonderful BI tools

    Cons

    Overworked, pull the weight for lazy employees, poor pay raises, lack of time off, no promotions

    YP Response

    Feb 28, 2018 – Reputation Management Coordinator

    Thank you for 3+ years of service to the company. Your feedback is appreciated.


Showing 1,491 of 1,538 reviews
Reset Filters