YP Reviews | Glassdoor

YP Reviews

Updated September 18, 2017
1,466 reviews

Filter

Filter

Full-timePart-time

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
YP Chief Executive Officer Jared Rowe
Jared Rowe
133 Ratings

1,466 Employee Reviews

Sort: PopularRatingDate

Pros
  • PTO time is great, work/life balance is great (in 86 reviews)

  • supportive managers that help you achieve your goals, cares about customers, good benefits, cutting edge (in 65 reviews)

Cons
  • Upper-management trys to be efficient but it turns out to be micromanaging in most cases (in 56 reviews)

  • Difficulty finding time to sell because of all the office work on the sales reps plates (in 55 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "Change in Our Industry is inevitable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AREA SALES MANAGER in Reno, NV
    Current Employee - AREA SALES MANAGER in Reno, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at YP full-time (More than 10 years)

    Pros

    There are two things I know for sure:
    1.You can't change the direction of the wind, but you must adjust your sails to reach your destination.
    2. It's not the strongest of species that survive, nor the most intelligent. It is the one that is most adaptable to change that survives.

    I have been with this company through many phases for the last 17 years. Prior to that I was self employed for 16 years. At fist I have to admit I felt guilty for all the opportunity and pay that was available for those willing to roll up their sleeves and work. Being self employed for years that is all you get to do and you can't turn it off and go home when the bell rings at 6.
     Yes we have had challenges moving from a print centric model to a digital and print but we are doing it and now with more direction than in the past. Many companies trying the same have not done near as well. We have world class products that deliver a solid cost per lead that help SMB's grow their businesses.
    I have had friends and colleagues leave YP in search of greener pastures only after 6 months reach out and want to come back. It is a great place to work, if you want to work!
    Just remember the grass may be greener on the other side , however, it is not any easier to mow.
    We have an exciting future and great leadership team in place to lead us where we need to go.
     We own the best print products and online yellow pages hands down - so bundling those with our other offerings makes it exciting to get in front of clients and share the opportunities to grow their businesses!
    Thank You YP!

    Cons

    Honestly? Compared to the challenges you will face in the digital arena if that is where you are choosing to work, there are none.

    Advice to Management

    We are moving in the right direction! Thanks for your continued support.


  2. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at YP full-time (More than a year)

    Pros

    Good Company to work for lots of bonus. And Good People

    Cons

    Need to improve all digital products.

  3. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Corona, CA
    Former Employee - Account Executive in Corona, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at YP full-time (More than 8 years)

    Pros

    Can make good money there.

    Cons

    Numbers are very hatd to make


  4. Helpful (2)

    "Was a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at YP full-time

    Pros

    When owned by AT&T it was a well run organization.

    Cons

    Depended too heavily on print

    Advice to Management

    Too late to fix.


  5. "Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at YP full-time

    Pros

    Work from home job.

    Cons

    Products are dated and managers micro manage.


  6. Helpful (1)

    "Jared Rowe --- The CEO you will always want to work for!!!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at YP (More than 10 years)

    Pros

    I would work for any company Jared Rowe was running. He is one of the most incredible - inspiring - nurturing leaders I have ever had a chance to work with. For anyone looking to join a company and if you ever find out Jared Rowe is leading the company --- Go for it with all you got. That is the career you want.

    Cons

    YP Was Sold to Dex so it is more or less gone.

    Advice to Management

    To Jared Rowe - Jack Freker - Gale Wickham - Matt Crowley - Danny Deal and several others --- you all were the dream team. Wish the team had come together a few years earlier and had lasted a few years longer. Thank You All For All You Did


  7. Helpful (1)

    "at one time was a great place to work........"

    StarStarStarStarStar
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at YP full-time

    Pros

    at one time was a great place to work......

    Cons

    YP at the end had changed for the worse......not a happy environment to work in.....as you knew that upper management was trying to get ready to sell

  8. Helpful (2)

    "Avoid this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Reporting Manager in Atlanta, GA
    Current Employee - Financial Reporting Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at YP full-time (More than 3 years)

    Pros

    Great opportunity to learn and grow.

    Cons

    Declining business which creates great uncertainty for continued employment.


  9. Helpful (1)

    "Full Time Sales Ops"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Detroit, MI
    Former Employee - Anonymous Employee in Detroit, MI
    Neutral Outlook
    Approves of CEO

    I worked at YP (More than 10 years)

    Pros

    Great People to work with.

    Cons

    Company direction is always in flux


  10. Helpful (2)

    "Digital Media Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Media Account Manager in Seattle, WA
    Current Employee - Digital Media Account Manager in Seattle, WA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at YP full-time (More than 5 years)

    Pros

    Great money, great flexibility, Depending on you manager, everything can be wonderful and the true experience you would want, or you can have a manager that sucks and that changes everything. I've experienced both types and luckily only had to deal with the bad manager for 1 year out of my nearly 7 years with YP. YP has great benefits, wonderful bonuses, and recognition to those that excel.

    Cons

    Some products don't work, Saturn, the new platform to sell on, is malfunctioning much of the time, and just recently we were bought out by Dex Media. Some of us that we thought were lifers at YP, may not be after all.

    Advice to Management

    Fire those micro managing, power thriving, authoritarian managers. That stuff does not work!

    YP Response

    Aug 22, 2017 – Company employee

    Thank you for 7 years of committed service! The future is bright for DexYP!


Showing 1,466 of 1,512 reviews
Reset Filters