YRC Freight Manager Reviews | Glassdoor

YRC Freight Manager Reviews

Updated May 17, 2017
21 reviews

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Manager

2.7
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James Welch
14 Ratings

Employee Reviews

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Pros
  • Pay and benefits were adequate for dock supervisors (in 18 reviews)

  • They have good pay and benefits (in 32 reviews)

Cons
  • Too many layers of upper management (in 23 reviews)

  • Very poor Work/Life Balance, was spending more time on administrative work then in front of customers (in 10 reviews)

More Pros and Cons

  1. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager
    Former Employee - Operations Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at YRC Freight full-time (Less than a year)

    Pros

    The pay is good and above average for the industry.

    Cons

    Depending on where you are the union can be in full control of the operation and really hurt the opportunity to effectively lead.

    Advice to Management

    Try to rebuild the culture


  2. "Meat Grinder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Fresno, CA
    Former Employee - Manager in Fresno, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at YRC Freight full-time (More than 5 years)

    Pros

    It`s a job, not that good of one, but a job

    Cons

    Where to start.......... Pay sucks horrible, not one single department can work together

    Advice to Management

    DRAIN THE SWAMP!!! Start whacking at the top and work your way down to the employees that make things actually happen.

  3. Helpful (1)

    "Pricing Manager"

    StarStarStarStarStar
    Current Employee - Pricing Manager in Overland Park, KS
    Current Employee - Pricing Manager in Overland Park, KS

    I have been working at YRC Freight full-time (More than 5 years)

    Pros

    Good opportunity to self manage

    Cons

    Lack of competitive 401 k


  4. "General Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General and Operations Manager in Irving, TX
    Current Employee - General and Operations Manager in Irving, TX
    Doesn't Recommend
    Neutral Outlook

    I have been working at YRC Freight full-time (More than 5 years)

    Pros

    Company is heading in a new direction and should see the new changes early this year.

    Cons

    With the company heading in a new direction you are left out of the loop a lot. Sometimes you will not know what is going on in your own operations due to information not being shared with you. Dealing with the union side of things.

    Advice to Management

    Regardless of experience this is not a job for everyone.


  5. Helpful (1)

    "Good coming to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver/Dock/Manager/Dispatcher in Charlotte, NC
    Current Employee - Driver/Dock/Manager/Dispatcher in Charlotte, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at YRC Freight full-time (More than 10 years)

    Pros

    The salary is comparable to other companies. I enjoy the people I work with, and for. For three most part, I enjoy coming to work.

    Cons

    Some of the challenges we face are similar to other trucking companies, not having enough equipment to move freight. Long hours as a salaried employee.

    Advice to Management

    Take into account the suggestions made by employees when offered.


  6. Helpful (1)

    "Look elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Overland Park, KS
    Former Employee - Manager in Overland Park, KS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at YRC Freight full-time (More than 5 years)

    Pros

    There were a lot of great people devoted to this company, myself included

    Cons

    Very bureaucratic. Long history using people up and then discarding them without any regard for their contributions. The dysfunctional behavior seems to be the only thing thriving in this company.

    Advice to Management

    Recognize the right people, get rid of the political backstabbers taking credit for other peoples work. Bring back the people you discarded at the same you made millions.


  7. Helpful (4)

    "Great people, poor culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Terminal Operations Manager in Portland, OR
    Former Employee - Terminal Operations Manager in Portland, OR
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at YRC Freight full-time (More than 5 years)

    Pros

    Great operational experience. Great people to work beside. Decent pay.

    Cons

    Fear based management tactics. Large disconnect between management levels and union work force. Operational hours don't match standard work week or promote family time.

    Advice to Management

    Yrc has the ability and the talent to be a great company. Understanding and promoting the overall company vision with clearly defined goals and tools on how to measure those goals will promote transparency and leadership to the entire company. Efforts seen unfocused and departments seem to be competing and goals conflicting rather than promoting synergy. Realizing after our customers that our work force are a valuable asset and should be part of the strategic discussion. Yrc needs their employees to " buy in" and I don't feel they are.

  8. Helpful (1)

    "Awesome pay terrible training!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Terminal Operations Manager
    Current Employee - Terminal Operations Manager
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at YRC Freight full-time (More than 10 years)

    Pros

    They pay really good. Insurance isn't as expensive as other carriers. The labor are all veteran guys that know what needs to be done and most have 10+ years driving a lift. There are a lot of good people here that still care and are great. But they are becoming few and far between. If this company was Roadway ran and operated it would be a successful company again.

    Cons

    The amount of training they give you is virtually learn as you go. Daily beat downs from upper management on goals you have zero control of. The experienced labor is Union and lazy (mostly the old Yellow hats). You can't manage the labor, only issue letters to them when you can't get them to work and they just throw them away when they get them. The 511 Irving terminal is the worst terminal in the entire company because the union being so strong. They have turned over 40 supervisors and managers in a year. Why? Lack of training and an ADO that verbally assaults and embarrasses lower leadership on a daily basis instead of asking what needs to be done to get better results. When the goals aren't met they demand front line management to issue discipline instead of the real reason goal wasn't obtained. Stay away unless you can deal with being a manager and not being able to manage anything or have control of the operation. Very low 401k match at 1% almost a joke.

    Advice to Management

    Invest in training your front line. Not by class room videos that are several years old but by getting the DC manager on the dock or GOM on the dock with that employee for as long as it takes until they have a grip on things. Putting a new hire with a guy that has been there 3-4 months is not the right thing to do. The don't know enough about the job to begin with. Your labor will also take notice of a higher leadership taking time to train their people the right way. Give the labor 7.5% back of the 15% cut they took. Quit dangling the carrot eventually the rabbit gets tired of running. You would see a HUGE moral boost at the 7.5% increase and your BPH, Claims, and load avg would fix its self.


  9. Helpful (1)

    "Applicant Be Ware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Equipment Manager in Buffalo, NY
    Current Employee - Equipment Manager in Buffalo, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at YRC Freight (Less than a year)

    Pros

    YRC will talk up the benefits they offer, for salaried management they will offer what seems like a very strong salary, until you find out what your job really entails. They're really aren't any Pros to this company that I have found so far.

    Cons

    work environment, corporate structure. Too many idiots in the corporate office in Kansas City assume that sitting in front of a computer screen gives them a better perspective of what is really happening than actually talking to employees. They do not value employees at all. they have sent letters to employees homes stating things like, you should feel lucky to even have a job, and they once told every employee, in a letter, that they were insignificant to the company. As others have noted they have taken 15% pay away from employees for the last 3 years, while managing to pay the their executives multi-million dollar bonuses. They are also notorious for lying about what a job entails. YRC is also far and away the most unprofessional organization I have ever come across. I can honestly say that coming to YRC was the worst decision I have ever mad in my life.

    Advice to Management

    It's time to remember that it is your front line employees that support your company, the drivers, the dock workers, and the mechanics, not your executives sitting in an office in Kansas City.


  10. "operations manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor/Manager in Jacksonville, FL
    Current Employee - Operations Supervisor/Manager in Jacksonville, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at YRC Freight full-time (More than 3 years)

    Pros

    very challenging, tought environment makes time go quick. decent pay, benefits and job security

    Cons

    No life work balance at all. Expect a lot of work and little free time. No recognition for hard work, hard to move up in industry

    Advice to Management

    starts from the top, too many too list. No lean six sigma being applied in the industry. Accounts getting more than 40% of discounts given to accounts!! too much small issues that can be fixed