YRC Worldwide Reviews | Glassdoor

YRC Worldwide Reviews

Updated April 11, 2017
140 reviews

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Full-time Part-time

2.4
Star Star Star Star Star
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YRC Worldwide CEO & Director James L. Welch
James L. Welch
48 Ratings

140 Employee Reviews

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Pros
  • YRC offers very competitive salaries and good benefits (in 14 reviews)

  • Easy to recruit drivers based on pay and benefits (in 5 reviews)

Cons
  • Upper management is scattered and frustrated (in 11 reviews)

  • Terrible senior management, bordering on bankruptcy, company is a sinking ship (in 8 reviews)

More Pros and Cons

  1. "what i see..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Haul Driver in Salt Lake City, UT
    Current Employee - Line Haul Driver in Salt Lake City, UT
    Neutral Outlook
    Disapproves of CEO

    I have been working at YRC Worldwide full-time (More than a year)

    Pros

    low stress, fair pay, good benefits, Union protection in terms of everyone gets treated the same which eliminates the good-ol-boy world that i came from in the semiconductor industry.

    Cons

    the biggest problem that i can see after only being their two years is the Union is more in-bed with management than the employees. the union doesn't seem to have any leadership in James P. Hoffa and it's quite evident that he only has is job because of name recognition. the Union recently held elections and there was no information readily available discerning the differences between the two candidates leading i believe less than 20% of tens of thousands to vote.

    Advice to Management

    get rid of the Senior management that obviously has no idea on how to run a company, and quite posting signs claiming to be taking big steps towards improvement but in reality not one noticeable change/action has been implemented. Signs and slogans will not fix anything.


  2. "Revenue Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Specialist in Buffalo, NY
    Current Employee - Revenue Specialist in Buffalo, NY
    Recommends
    Positive Outlook

    I have been working at YRC Worldwide full-time (More than a year)

    Pros

    Great management and team members, easy to learn, decent pay with bonuses, and fairly laid back if you do your job.

    Cons

    You start as a temp employee and it takes a while to get hired permanently.


  3. "Not a Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in Chicago, IL
    Former Employee - Operations in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at YRC Worldwide full-time (More than 10 years)

    Pros

    None to speak of since it became YRC

    Cons

    Some of the worse people you ever want to meet. YRC as a whole, is about misleading you and then stealing from you. W

    Advice to Management

    You people need to go to jail, the government needs to look at your books, misrepresenting a trucking company


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  5. "Comm tech specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Comm Tech Speci in Overland Park, KS
    Current Employee - Comm Tech Speci in Overland Park, KS
    Doesn't Recommend
    Negative Outlook

    I have been working at YRC Worldwide full-time (More than 5 years)

    Pros

    Good community feel amongst employees

    Cons

    No pay raises/incentives . causes employees not to care

    Advice to Management

    Listen ..listen...listen... the employees know a lot...listen..they are not happy at direction of company and lack of respect for employees


  6. "Dock Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dock Supervisor in Houston, TX
    Former Employee - Dock Supervisor in Houston, TX
    Doesn't Recommend
    Disapproves of CEO

    I worked at YRC Worldwide (Less than a year)

    Pros

    Co-workers, co-workers, co-Workers, CO-WORKERS, cO-Worker$

    Cons

    No training, Poor management, Out of date system, Filthy working conditions

    Advice to Management

    Properly training employees may give your better results.


  7. "I sincerely enjoyed my job at YRC. Honestly, I would still be there if the customer Care center hadn't closed."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Piedmont, SC
    Former Employee - Customer Service in Piedmont, SC
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at YRC Worldwide full-time (More than 10 years)

    Pros

    The best thing about working there was the genuinely good people that worked there.

    Cons

    One of the drawbacks to working here was trying to be competitive with pricing.

    Advice to Management

    Listen more to the people that are out there talking to your customers on a daily basis. Let them know they are important, without your driver's; local or linehaul, freight wouldn't move. Without customer service, many problems would be unresolved. Quit taking your local customer service and billing people away; customers prefer having someone local that they can talk to, or walk in the office and look face to face. It's more personal than talking to someone you don't know, or talking to a different person every time you call. Plus, it hurts the people who are left without jobs.


  8. "Sucks-the-bag"

    Star Star Star Star Star
    Former Employee - Supervisor in Albuquerque, NM
    Former Employee - Supervisor in Albuquerque, NM

    I worked at YRC Worldwide full-time (More than a year)

    Pros

    Regular employees were good guys. Ok pay and benefits.

    Cons

    Upper management is scattered and frustrated. Had to cover other vacations.

    Advice to Management

    Bye bye.


  9. Helpful (1)

    "Road driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver in Indianapolis, IN
    Current Employee - Driver in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook

    I have been working at YRC Worldwide full-time

    Pros

    The insurance and the starting rate of pay is not bad

    Cons

    They never call you is sit at home for 4 days at a time some weeks three days at a time another week waiting for a call to go to work

    Advice to Management

    I don't care whether you start on the dock or the road driver they don't care you never get called my check this month is going to be one track was $200 the next check is going to be about $500 I've never gotten a full check before and I've been here since October


  10. "Very Professional Environment, great leadership, locally and at Corporate."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Indianapolis, IN
    Former Employee - Account Executive in Indianapolis, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at YRC Worldwide full-time (More than 10 years)

    Pros

    Management works hard to please clients. Services offered, ability to offer clients resolutions to needs. Compensation package. The ability to communicate with Leadership, without multiple layers. Action to resolve any issues is number 1 priority for the company.

    Cons

    Operational changes, reverting business, to other divisions of the corporation, resulting in clients lost, and employee positions eliminated. Difficulty of new operational changes, being implemented.

    Advice to Management

    Continue to strive for success of the company. Management does a good job at handling changes. Try to retain employees, instead of such turnover in the field. Drivers are the best of the best


  11. "Driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver in Albuquerque, NM
    Former Employee - Driver in Albuquerque, NM
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at YRC Worldwide full-time (More than 10 years)

    Pros

    Health and welfare-very good benefits. Terminal used to be place of security and comradery. Weather in NM/Albuquerque is stellar making deliveries more easily accomplished. At one time, a good place to work.

    Cons

    Micromanaging, hostile, dishonest terminal manager--Albuquerque NM. Discontinued retirement and reduced wages was a great move for YRC, but a terrible move for the employees.

    Advice to Management

    Do you not know or care about how many accounts have been lost, how many grievance have been filed and or that the workplace satisfaction and workforce morale has been broken down on a daily basis since you brought Jeff Cain to the Albuquerque terminal? He must have something huge on YRC for you to allow him to continue.
    Thank goodness for retirement.


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