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YWCA Reviews

Updated May 21, 2018
406 reviews

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3.3
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Dr. Dara Richardson-Heron, M.D
58 Ratings

406 Employee Reviews

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Pros
  • They support a work/life balance (except for unpredictable scheduling) (in 10 reviews)

  • Great mission, benefits , and work life balance (in 16 reviews)

Cons
More Pros and Cons

  1. "Shelter Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shelter Assistant in Fargo, ND
    Former Employee - Shelter Assistant in Fargo, ND
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at YWCA part-time (More than a year)

    Pros

    Amazing team. Regular meetings do keep people updated on current information about overall local organization, issues within the shelter, and changes being implemented. They say attendance is required, but nothing happens if you don't go, but it is so beneficial if you do. Management and Supervisors are so friendly and receptive to concerns and new ideas for change. Everyone is devoted to their work and is motivated to help do their part in helping the organization to succeed in completing its mission to empower women, eliminate racism, and address issues of homelessness, domestic violence, and human trafficking in the F/M area. ~90% of the people working their are truly passionate about it. Working with that population can be emotionally demanding, but immensely rewarding. Staff does not bring too much drama, but you must be prepared to work with the drama of protective mothers who are under immense stress (understandably). PLEASE education yourself on trauma-informed care prior to employment. They don't hassle you if you enter a PTO request! They support a work/life balance (except for unpredictable scheduling). If it weren't for other opportunities, I would have loved to continue working there.

    Cons

    Pay could be better, but it's slightly above that of other local homeless shelters. Shelter Assistant turn over rate has been poor, but supervisory changes will hopefully be improving that soon. At the time, there were no full-time positions available because of limited funding (PT doesn't require them to offer benefits). As a PT employee they give you a range of how many hours you will be scheduled. It's difficult, because income is never predictable. based on if they are fully staffed or have multiple openings, you may be scheduled 4 days a week or 1 day a week, varying with 8 and/or 6 hr shifts (usually 6). PTO accrual is meh.

    Advice to Management

    Get the schedules figured out. Create some FT SA positions to develop some consistency and structure in daily routine. Provide more resources and training to defend your goals of "promoting from within"


  2. "Childcare Substitute Teacher"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at YWCA part-time

    Pros

    The organization provides excellent care for children and there are high expectations of the staff

    Cons

    For the expectations placed on the teachers, I feel as though they should be paid a little more.

  3. "Assistant Learning Center Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Learning Center Coordinator in Charlotte, NC
    Current Employee - Assistant Learning Center Coordinator in Charlotte, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at YWCA part-time (Less than a year)

    Pros

    Flexible, Co-workers, food, culture, Technology

    Cons

    Pay, no support from Parents, kids attitude, bad location for some centers

    Advice to Management

    Hold the parents more responsible and accountable for their child's actions at all the Centers.


  4. "Swim Instructor, Life guard"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at YWCA part-time

    Pros

    nice staff, fun to work with

    Cons

    location/ if using public transportation


  5. Helpful (1)

    "Amazing Goal - Bad Management that seeps into shelter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shelter Advocate in Oklahoma City, OK
    Former Employee - Shelter Advocate in Oklahoma City, OK
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at YWCA full-time (Less than a year)

    Pros

    Important work, amazing client interactions

    Cons

    Unsupportive managers (outside of the shelter- the main office), micromanagement,

    Advice to Management

    Self-care should be encouraged. It should be a part of the culture. Do not try to shame and guilt your employees. Do not micromanage. And No, there is no such thing as being "too empowered," that is some toxicity. The most stressful thing about answering hotline calls and working in a domestic violence shelter should NOT be the management


  6. "Great mission statement, not necessarily acting on it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at YWCA full-time (More than a year)

    Pros

    Wonderful clients, non-managerial staff is great (some of the management is too), benefits are nice, and great work experiences

    Cons

    Some of the management comes off as abusive, unprofessional, and uncaring

    Advice to Management

    Value your employees more


  7. "Fast paced working environment with lots learning opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at YWCA full-time

    Pros

    You learn a lot on the job

    Cons

    It's a very small firm

    Advice to Management

    Continue to grow over time.

  8. "Non profit IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at YWCA full-time

    Pros

    Fulfilling work with high satisfaction

    Cons

    Low pay and substandard equipment.

    Advice to Management

    Better value on employee moral


  9. "Okay if you like to be micro managed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at YWCA full-time (More than 5 years)

    Pros

    Kind of family oriented, nice co workers. Good staff parties & we helped lots clients who were abused, homeless, jobless, etc

    Cons

    Horrible horrible medical benefits. No real room for advancement. HR is a JOKE. There is no such thing as confidentiality here.

    Advice to Management

    Listen to front line staff workers


  10. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at YWCA full-time

    Pros

    generous pto, holidays off, great co-workers

    Cons

    difficult to gain leadership experience/opportunities


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