Yahoo Account Manager Reviews | Glassdoor

Yahoo Account Manager Reviews

Updated March 7, 2017
53 reviews

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Account Manager

3.4
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Yahoo President and CEO Marissa Mayer
Marissa Mayer
30 Ratings

Employee Reviews

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Pros
  • Work/life balance (almost no extra working hours need) (in 243 reviews)

  • Free food breakfast/lunch/dinner (in 338 reviews)

Cons
More Pros and Cons

  1. "Amazing experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Account Manager in Miami, FL
    Former Contractor - Account Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yahoo as a contractor (More than a year)

    Pros

    Great work environment, constant coaching and training programs, they provide the latest technology equipment from phones to computers or whatever you need to do your job. They offer a cafeteria filled with snacks, drinks, salads a coffee machine and they bring catering for lunch everyday, free.

    Cons

    Work can get hectic and sometimes it was necessary to work 12 hour shifts and even take your work home, but other than that it was all good.

    Advice to Management

    Keep up the good work


  2. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in West Roxbury, MA
    Current Employee - Account Manager in West Roxbury, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Yahoo full-time (More than 3 years)

    Pros

    Company treats the employees very well. Good benefits, salary, etc. Well established training program for new hires. Collaborative environment between teams.

    Cons

    Too many middle management members. Company morale is low. Too much on our plates with products, offerings, etc. Hard to stay focused and keep up with the changes.

  3. Helpful (2)

    "Amazing Balance, No opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in New York, NY
    Current Employee - Account Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Yahoo full-time (More than 3 years)

    Pros

    Great schedule, amazing teammates who are very smart

    Cons

    Director level leadership is horrible, no upward mobility, a lot of false promises about the future

    Advice to Management

    Keep your word, be communicative about what you hear from the top down to build trust with your team


  4. "Great Benefits, Not a Great Future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Manager in Burbank, CA
    Former Employee - Senior Account Manager in Burbank, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Yahoo full-time (More than a year)

    Pros

    Great benefits, great coworkers, management is fairly good (always the rough ones)

    Cons

    Not great industry decisions made by upper management which makes everyone else suffer, pre-maturely releasing products and features. Not confident in Company's future.

    Advice to Management

    Make sure products and features are fully ironed out before forcing clients and advertisers to use them.


  5. Helpful (1)

    "Yahoo has been good to me!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Sunnyvale, CA
    Current Employee - Account Manager in Sunnyvale, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Yahoo (More than a year)

    Pros

    The people
    The benefits
    The brand
    The people

    Cons

    Too many levels of management
    Communication funnel is awful
    QPR process (quarterly performance review)
    Not enough resources, so your job became very reactive


  6. "The struggle is real"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Manager in Boston, MA
    Former Employee - Senior Account Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Yahoo full-time (More than 8 years)

    Pros

    Yahoo is a great place to work, but you need to be willing to work your butt off. However, the benefits and pay goes hand in hand with the work you are expected to display. I worked in a small sales office and my coworkers were truly my family and I looked forward to coming into work each day. Work hard, play harder.

    Cons

    Yahoo is a bi lost in it's strategy right now and has been for some time. They always seem to be behind the 8 ball and constantly trying to catch up. In order to reach goals the higher ups launch products that aren't ready to go to market just to get it out there and that sets sales and account managment up for failure. Yahoo has a lot to do to turn things around or clients and employees will continue to walk away.

    Advice to Management

    Continue to be the voice for those that role up to you! Don't be afraid to speak up to upper management to help them understand what is and isn't working for clients/users.


  7. "Account Manager, Publisher Development Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in San Francisco, CA
    Current Employee - Account Manager in San Francisco, CA
    Recommends
    Neutral Outlook

    I have been working at Yahoo full-time (More than a year)

    Pros

    -Great work environment! The teams have a great sense of camaraderie
    -Decent perks: free lunch, free phone, good healthcare, commuter benefits etc.
    -Good pay

    Cons

    -Job security is a little uncertain
    -Bad press can affect morale
    -A lot of red tape, can be very difficult to get a raise or promotion

    Advice to Management

    Invest is the products that are making money, stop trying to beat Google and Facebook at their own game.

  8. "Account Manager Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Sunnyvale, CA
    Current Employee - Account Manager in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yahoo (More than 5 years)

    Pros

    Great people, great training, great leadership in Marissa

    Cons

    Industry headwinds. Teams are getting spread thin with the multiple products

    Advice to Management

    Work to overcome the tendency for teams to turn into fiefdoms.


  9. Helpful (1)

    "support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Manager in Portland, OR
    Former Employee - Senior Account Manager in Portland, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Yahoo (Less than a year)

    Pros

    Not from that position. None that I can think of. Some decent people on my same level, not many above me.

    Cons

    under pay, long times to promotion if at all, too much internal politics.


  10. Helpful (2)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager in New York, NY
    Current Employee - Senior Account Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    *Really great people
    *Direct management gets it and is there to support their teams
    *Free food
    *Relaxed environment if you can deal with stressful situations and type A sales directors
    *Access to executive level management
    *Great work/life balance if you can stay on top of your work

    Cons

    *Constant ridicule from the media
    *Uncertainty about the future of the company
    *Constant reorgs
    *Systematic layoffs due to performance system brings morale down