Yankee Candle Reviews | Glassdoor

Yankee Candle Reviews

Updated February 17, 2017
439 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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Hope Margala
85 Ratings

439 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Part-time cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Canoga Park, CA
    Former Employee - Sales Associate/Cashier in Canoga Park, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Yankee Candle part-time (Less than a year)

    Pros

    Candles and the outfit were the only pros

    Cons

    Working unpaid overtime was a major con

    Advice to Management

    Stop overtime without pay


  2. Helpful (2)

    "What did you expect?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Store Manager
    Current Employee - Retail Store Manager
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Yankee Candle full-time (More than 3 years)

    Pros

    Guests - people are always happy while shopping for luxurious wasteful items
    Discounts - the newer employees truly jump for the bargains

    Cons

    That discount won't pay your bills, plus 50% off is the same as Buy 1 Get 1 coupons the company shoves down the guests throats.
    Conversion - whether you're in an indoor or outdoor mall, this is a killer. Shopkick is installed close to the threshold, which the company merged with to lure in more revenue, and guess what? There are more people popping up just for the "kicks." They don't want to be approached by the staff. Daily last minute changes to floor set makes a negative impact on those "controllables."
    Corporate employees are sweet but don't know all the policies which are being informed to the store employees, this causes major issues when guest feels they're being lied to.
    District Managers - The majority are fantastic but not all. How is it okay for certain Store Managers to be M.I.A. while performing "special tasks" either with the DM or solo.

    Advice to Management

    Newell is here to make massive revenue and they're really good at it. Say good bye to the Mom & Pop feeling and step up to the professional plate.


  3. "easy job, but slow paced and low wage"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Southlake, TX
    Former Employee - Sales Associate in Southlake, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Yankee Candle part-time (Less than a year)

    Pros

    perfect for high school students

    Cons

    can be very slow paced


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  5. "Yankee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yankee Candle part-time

    Pros

    The quality of the product is terrific.

    Cons

    The prices are a bit high.


  6. "Postive work enviroment!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Roseville, MI
    Current Employee - Sales Associate in Roseville, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yankee Candle part-time (Less than a year)

    Pros

    The management is very understanding but responsible at the same time. The team work is efficient and we make sure to cover all the needed tasks. The store is always neat because other than customer service that is a huge priority. Plus the customer service we give is fantastic.

    Cons

    I do not get enough hours on the off season. During Christmas its pumping but the rest of the year it's just so slow.. :(

    Advice to Management

    I need more hours to work!! Not enough hours!


  7. Helpful (6)

    "Solid Place To Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Yankee Candle (More than 10 years)

    Pros

    Great product, good people, average pay! Company has 580+ locations across the USA, and has become a global leader.

    Cons

    Benefits [high-deductible medical plans, below average 401(k) match] are below industry standard; although company-management teams care about people, the parent company [Newell] does not care as much about people as about the bottom line; company culture has suffered major setback within last 3 years.


  8. Helpful (1)

    "Employee discount was great, but..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Second Assistant Manager in Greendale, WI
    Former Employee - Second Assistant Manager in Greendale, WI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Yankee Candle part-time (Less than a year)

    Pros

    Employee discount is awesome to a point

    Cons

    Management was very catty and petty
    Constantly shorted on checks


  9. "Second Assistant Manager"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Yankee Candle part-time

    Pros

    Fun environment, great product, friendly staff

    Cons

    Not a lot of room for growth, retail hours

    Advice to Management

    plan schedule according to big floor moves and holidays


  10. Helpful (2)

    "Assistant store manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Yankee Candle part-time (More than 3 years)

    Pros

    Working with the group of people at work.

    Cons

    Cheap company to its employees working on the floor.

    Advice to Management

    So much push to sell and constently learning ways, tactics to do it with no incentive for the employees for sales success. It was all about the company with a 5 cent raise at the end of the year. Little hours and low pay. Cheap.


  11. Helpful (3)

    "Director of Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I have been working at Yankee Candle full-time

    Pros

    Nice people, solid company, good PTO

    Cons

    Old mentality, small box minded



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