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Yapstone

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Yapstone Reviews

Updated Dec 16, 2021

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Found 278 of over 295 reviews

3.1
58%
Recommend to a Friend
100%
Approve of CEO
Yapstone Chief Executive Officer Frank Mastrangelo
Frank Mastrangelo
4 Ratings
Pros
  • "I am optimistic about where Yapstone is and where it is going(in 56 reviews)

  • "Close to Bart and freeway in WC(in 18 reviews)

  • Cons
  • "Yapstone treats its employees with so much disrespect(in 41 reviews)

  • "Poor decision making on the part of upper management and bad breaks from the travel industry and overall economy doomed this company(in 12 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    1. 5.0
      Former Employee, more than 1 year

      Great people and fun work environment!

      May 4, 2019 - Office Administrator in Walnut Creek, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      •Friendly and approachable leadership (including CEO and executives) •Positive energy and work environment •YapCares- a program designed for the company and employees to give back to the community •Small company means that each employee has the opportunity to have a huge impact •Yapstone believes in celebrating their employees and not just their work success, but also their birthdays, work anniversaries, the birth of children, and so on •Located in the East Bay •Weekly social hour with food and drinks and other fun social events for employees •Nearly 20 years of history and experience in online payments •Flexible time off policy

      Cons

      •In my opinion, about 95% of the people managers are wonderful, 5% need improvement

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      4 people found this review helpful
    2. 4.0
      Former Employee, more than 1 year

      Worth a shot

      Dec 16, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      All the perks offered at start ups like snacks and a football table

      Cons

      High turnover with dissatisfied staff

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    3. 4.0
      Current Employee

      Fast Changing Company/Company Culture

      Oct 19, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible work hours/ability to work from home A lot of innovation in the company's product and market strategy Push for diverse and inclusive company culture

      Cons

      Currently, lack of diversity/including in client-facing teams (hope this gets better with new initiatives) Employees live all over the place (little interaction outside of day to day teams)

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    4. 4.0
      Current Employee, more than 5 years

      Significant Changes Made-Better Outlook

      Jun 17, 2020 - Risk Management in Walnut Creek, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company has gone through a tremendous amount of changes over the last 3-4 months, all for the better. The leadership changes have been dynamic and the current EC team is the best we've had in a very long time, if ever. The level of transparency , open dialogue, plus the care and thoughtfulness for employees is so unbelievably different from years past. We have gone through extraordinary difficulties, but there is a BIG glimmer of hope peaking through. I am optimistic about where Yapstone is and where it is going.

      Cons

      The amount of work to employee ratio is a bit overwhelming. There is a feeling of pressure wearing many hats, HOWEVER EC and HR are aware and doing their best to work employees on time management, encouraging time off ,etc.....positive spin -this does give a sense of inclusion and accomplishment.

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      4 people found this review helpful
    5. 4.0
      Current Employee, more than 3 years

      The people are great

      Mar 17, 2021 - Legal in Walnut Creek, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people are smart and really great to work with.

      Cons

      The company has had lots of ups and downs over the years.

      1 person found this review helpful
    6. 1.0
      Former Employee, more than 1 year

      Horrible. Run for the hills

      Sep 2, 2020 - Manager in Walnut Creek, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people within the company, but pushed out by politics and toxic work environment.

      Cons

      Where to start....this company is horrible! Yapstone treats its employees with so much disrespect. It's such a sad work environment especially since Yapstone used to be filled with truly great, hardworking, genuine employees. The people that are left are overworked and stressed. The never give out raises or promotions unless you are in the 'inner circle'. The executive team keeps everything quiet and are very shady with both employees and customers. They straight-out lie to customers just to get more money from them. They love to use the word 'transparency' in everything and its an absolute joke. I have never worked for a company where I was so blindsided and forced to do things I did not agree with. The company is run by politics and friends of the former CEO. It's a toxic work environment. I understand layoffs at a company happen, but Yapstone does not handle them well. They lay off people in the worst way possible and don't care about anyone's feelings. Once you are laid off, they have you train people your job in 2 weeks that are in a completely different role/field. It's insulting. I cannot express how much this company will suck the energy and happiness out of you. Stay away.

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      8 people found this review helpful
    7. 2.0
      Former Employee

      No Appreciation

      May 24, 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free food and happy hours

      Cons

      overworked, underpaid, no appreciation, no ability to move up

      Continue reading
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    8. 4.0
      Former Employee, more than 1 year

      Good company with potential

      Feb 22, 2021 - Product Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Has a good set of folks to work with

      Cons

      Needed more focus on moving outside of their traditional vertical

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    9. 4.0
      Former Employee

      Nice place but No Vision

      Jan 7, 2021 - Principal Group PM Manager in Walnut Creek, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good People in general who are helpful

      Cons

      No vision from the leadership especially the previous CEO

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    10. 1.0
      Current Employee, more than 3 years

      Useless Company. Stay away. Everyone is leaving

      May 12, 2021 - Anonymous Employee in Walnut Creek, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      None. Nothing great to say

      Cons

      A lot to say. Lot of racism.

      Continue reading
      1 person found this review helpful

      Yapstone Response

      Yapstone is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. We are concerned that your experience at Yapstone does not reflect this commitment. I would like a chance to hear more about your concerns. Please reach out to me, David Durant, or any other member of the Executive team.

    Viewing 1 - 10 of 278 Reviews

    Yapstone Reviews FAQs

    58% of Yapstone employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Yapstone 3.7 out of 5 for work life balance, 3.2 for culture and values and 3 for career opportunities.

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