Yapstone Reviews | Glassdoor

Yapstone Reviews

Updated April 17, 2019
240 reviews

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3.4
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Recommend to a friend
Approve of CEO
Yapstone Chairman, CEO, and Co-Founder Tom Villante
Tom Villante
152 Ratings

Employee Reviews

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Pros
  • "Excellent work/life balance and flexibility" (in 10 reviews)

  • "Free snacks, Bagel Wednesdays, and Social Hour Thursdays" (in 15 reviews)

Cons
  • "People in the upper management are hired because they are part of the clique, and don't have a clue what they are doing" (in 11 reviews)

  • "Senior management making decisions when seen from the outside as counter productive" (in 8 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yapstone full-time

    Pros

    Great People to work with and they treat employees great,

    Cons

    None they are fair and good to work with.


  2. Helpful (1)

    "Best job I’ve ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yapstone full-time (More than a year)

    Pros

    People are friendly and respectful
    Fun environment
    Good work life balance
    Opportunity to build and learn
    Always food and activities

    Cons

    Need for process and infrastructure
    Goals aren’t always clear

  3. Helpful (1)

    "Great Progress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Yapstone full-time (More than a year)

    Pros

    Been with the company 2 years. Seeing great progress. With recent change, company is focusing on serving market places which is a huge and growing. Also super glad to see the new micro services based modern platform coming to life. Long awaited & much needed.

    Cons

    Domestic payment processing is getting crowded

    Advice to Management

    Both are nice strategies, be at it!


  4. Helpful (1)

    "Exciting place to be!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yapstone full-time (More than a year)

    Pros

    This company is growing fast which means lots of new opportunities for learning and growth. Everybody I've encountered is very friendly and proud to work here.

    Cons

    It is hard for me to think of a con, because I love working here so much...maybe it could be that the company is growing quickly so we might take a little while to get the cutting edge technology like the newest cell phones, computer, and data tools. ...but the company works very hard to get up to speed and I fully believe Yapstone is going to do big things!


  5. Helpful (1)

    "Great people... Needs structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Walnut Creek, CA
    Former Employee - Anonymous Employee in Walnut Creek, CA
    Recommends
    Approves of CEO

    I worked at Yapstone full-time (Less than a year)

    Pros

    The people are the best asset - always willing to help and very positive.

    Cons

    Training is pretty much "on the fly" - it seems like each person has their own procedures. This makes for inconsistency and the customers do complain.

    Advice to Management

    Take the time and make the investment in developing consistent procedures and training so that the customers aren't as confused.


  6. Helpful (1)

    "Interesting changeling job with absolutely terrible management on many levels"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Database Administrator in Walnut Creek, CA
    Former Employee - Senior Database Administrator in Walnut Creek, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Yapstone full-time (More than a year)

    Pros

    - I learned a lot and was able to make a lot of critical improvements that made me feel much better about my skills
    - I was working with many amazing people who helped me to push myself and learn more
    - it is easy to impress people with very simple things and they start praising you as a lifesaver

    Cons

    - many people not in the right place. My manager (manager for data team) was absolutely not qualified for that job, but it took more than a year for management to admit it. Many more examples.
    - there are recognition for small quick changes that are used as an example all the time, but no recognition for really serious changes that have helped to solve gigantic problems. For example, I made database work way better and core processes started working many times faster, but it took me many meeting to push in prod and deploy. And later they pretended that huge improvement they seeing has nothing to do with my work.
    - they submit many fake review here.

    Advice to Management

    I can't say much about top management, but middle management must be improved a lot.


  7. Helpful (7)

    "Toxic Working Environment, Run!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Yapstone full-time (More than 3 years)

    Pros

    Close to WC Bart Station

    Cons

    People in the upper management are hired because they are part of the clique, and don't have a clue what they are doing. Your achievement is measured based on how close you are to the inner circle, not your contributions. It's real life version of "The Office" and "Silicon Valley". Office managers are weird. HR thrive in the toxic environment.

    Advice to Management

    Start over?

    Yapstone Response

    Mar 4, 2019 – Chief People Officer

    We appreciate you providing your input. I see you are still an employee of Yapstone and encourage you to meet with me to share more of your perspectives with examples of how the environment is not... More

  8. "Potentially Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Security Data Analyst in Santa Monica, CA
    Former Employee - Senior Security Data Analyst in Santa Monica, CA
    Approves of CEO

    I worked at Yapstone full-time (More than a year)

    Pros

    Leadership seemed to be ok. You will get your hands on a lot of tools, and also be able to learn them in and out as you will also be configuring them for the majority.

    Cons

    Lots of shifting people. Not only in leadership, but also in general population. Collaboration between teams is not the best

    Yapstone Response

    Mar 4, 2019 – Chief People Officer

    Thank you for your feedback. I am sorry we never received your feedback prior to your departure. As we continue to grow, our focus is on collaboration and cross communication. We understand that... More


  9. Helpful (6)

    "Stay away at all costs."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Yapstone full-time

    Pros

    Good location in the East Bay

    Cons

    Everything but location Yapstone will wear you out then kick you to the curb, and someone else will take credit for your work. If you are looking for immigration status they may help and keep you there. Indentured servitude seems to be what they like. All of the good, reasonable people move on.

    Advice to Management

    Quit. Go somewhere you can really make a difference. Yapstone has many "potential" awards for years and years, but will never realize it.


  10. Helpful (6)

    "Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Yapstone full-time

    Pros

    Good people and they gave us a lot of food

    Cons

    Awful management that helped personal friends rather then promoting people who actual work hard

    Advice to Management

    Get new managers