Yard House Reviews | Glassdoor

Yard House Reviews

Updated December 9, 2018
312 reviews

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3.5
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Recommend to a friend
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Craig Carlyle
54 Ratings

Employee Reviews

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Pros
Cons
  • "Long hours, two happy hours, corporate environment" (in 27 reviews)

  • "Restaurant invites large parties of 30 or more , very high volume, a weak staff can easily crumble" (in 7 reviews)

More Pros and Cons

  1. "What do I say?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yard House part-time

    Pros

    Great job, great people

    Cons

    Its kind of hard work

    Advice to Management

    You guys are great!


  2. "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Waiter in Roseville, CA
    Current Employee - Server/Waiter in Roseville, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Yard House part-time (Less than a year)

    Pros

    You have the opportunity to make good money because each dish is almost $20 and it can be very busy at times.

    Cons

    Darden (the company that owns Yard House) makes poor decisions that negatively effect the servers and the amount of money you can make. Management will only schedule you if you suck up to them, they play favorites heavily. Management uses fear tactics to get their employees to do what they want and turn your team members into your competition for shifts.

    Advice to Management

    Take into consideration that your severs are people who have to pay bills and make a living. Be more understanding and impartial towards everyone.

  3. "Great place!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Yard House full-time

    Pros

    good employee benefits and inclusive company culture

    Cons

    inconsistent hours, not always enough hours

    Advice to Management

    give your employees with open availability enough hours to stay full-time and not need a second job.


  4. "Server"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Pasadena, CA
    Former Employee - Anonymous Employee in Pasadena, CA
    Doesn't Recommend

    I worked at Yard House part-time

    Pros

    Cool environment, great opportunity for tips, hands on management

    Cons

    Incredibly demanding. Requires you to put in maximum effort both physically and mentally. The daily tests and constant quizzing by trainers suck the fun out of the job completely. Their extreme focus on formalities (I.e ingredients in sauces, etc) makes it impossible to just be a server. It’s all too much.


  5. "Great Place to work while in college"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Long Beach, CA
    Former Employee - Server in Long Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yard House part-time (More than 5 years)

    Pros

    Flexible scheduling, good tips, fun management and growth potential

    Cons

    Tough clientele at some locations.

    Advice to Management

    Rock on


  6. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Denver, CO
    Current Employee - Food Server in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yard House full-time (More than a year)

    Pros

    Good money, great company, steady business

    Cons

    Long hours, two happy hours, corporate environment

    Advice to Management

    Care about your employees little more, not just business.


  7. "Trainer/Hostess"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Yard House full-time

    Pros

    the hours are very flexible

    Cons

    as a hostess trainer you do not get tipped out

  8. "Good opportunity for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Runner in San Jose, CA
    Former Employee - Food Runner in San Jose, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Yard House part-time (Less than a year)

    Pros

    Flexible schedule and diverse coworkers, good job for a student.

    Cons

    Long process to move up positions.


  9. "Server"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yard House full-time

    Pros

    Great culture, everyone is upbeat and energetic, genuine concern for employees

    Cons

    As with all companies, management always has room for improvement but generally I've always enjoyed working with management.


  10. "Many pros /many cons- like anywhere I guess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager/Chef in Miami, FL
    Former Employee - Manager/Chef in Miami, FL
    Positive Outlook

    I worked at Yard House full-time (More than 3 years)

    Pros

    Huge company with decent benefits. They offer the possibilities of transferring anywhere. Growth opportunities as well.

    Cons

    As you would expect with a large corporate restaurant you become a number. Decisions are made at corporate level and don't always work in every locality buy I understand the need for consistency. Food quality is going in the wrong direction, as they buy more and make less in house. Culture has also changed as well. It was a concept people were very protective and proud to work for and that seems to be changing; at least in South Florida

    Advice to Management

    Take care of your hourly staff. Don't burn out your management team, and allow them to reward the dedicated staff, and coach those who need development. Also allow managers to do the jobs you trusted them and hired them to do.