Yard House Reviews | Glassdoor

Yard House Reviews

Updated August 20, 2017
233 reviews

Filter

Filter

Full-timePart-time

3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Craig Carlyle
27 Ratings

233 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • There are no end times to the shifts so late nights and long hours are a real possibility (in 22 reviews)

  • Late nights, new store so the staff was a bit inexperienced (in 5 reviews)

More Pros and Cons

  1. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in San Antonio, TX
    Current Employee - Server in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Yard House part-time (More than a year)

    Pros

    Great atmosphere, managers truely care about employees

    Cons

    Late hours, amount of money made is variable


  2. "Great Company - Pre Darden"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irvine, CA
    Former Employee - Anonymous Employee in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Yard House full-time (More than 3 years)

    Pros

    Great benefits and company morale. Upper management was open and value individual employees. Great growth opportunity at the time.

    Cons

    Company sold to a much larger conglomerate and changed culture practically overnight. Company values shifted and became more about the bottom line than their people.

    Advice to Management

    Yard House grew organically for a reason - learn from them!

  3. "High Turnover and Inconsistent Hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Yard House full-time (Less than a year)

    Pros

    *Decent money when you can get the hours
    *High percentage of friendly co-workers (other than Management)
    *High percentage of affluent, appreciative guest that tip well
    *High check averages

    Cons

    *Management-constantly hearing different things from different people, sometimes 5 minutes apart. Ridiculously nit-picky at times. Often overworked and easily agitated. They are quick to criticize (often erroneously), and next to never offer words of praise or encouragement.
    *Schedule/Hours- very unpredictable. They have such high turnover that they are constantly training the next batch of employees. When they are low in a given position, you can get a lot of hours and make decent money. When they have recently hired the latest batch of employees, hours can be overly scarce. Makes it difficult to predict how much you might make week to week
    *Corporate mentality- Pretty much no regard for you as an employee. Overly corporate mentality that constantly drills employees at every turn about saving money so Management can get their bonuses. Constantly mentioning said bonuses, yet no one other than the Managers receive financial gain.
    *High employee turnover
    *VERY high pace during peak hours
    *Concrete floor- Very hard on the body, as you are often times moving at a high rate of speed to accommodate your tasks


  4. "Yard house expo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Expoditor in Seattle, WA
    Former Employee - Expoditor in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yard House part-time (Less than a year)

    Pros

    Great food, atmosphere and co workers. They have lots of beers on draft and a cool design. Made reasonable money there as an expo

    Cons

    Strict corporate rules. I saw many other people leave or get fired but it's nothing unreasonable

    Advice to Management

    Keep up.the good work, remember to compensate your management as they seem to work more than the pay is worth.


  5. "Server"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yard House part-time

    Pros

    Great management, flexible schedules, room to move up

    Cons

    There can be late hours and little to no weekends off.


  6. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Atlanta, GA
    Current Employee - Server in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Yard House full-time (Less than a year)

    Pros

    Fast Money
    No one care about overtime hours

    Cons

    Slow kitchen
    Inconsistency with manager (a revolving door)
    No support from management


  7. "Good Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Waiter in Desert Ridge, AZ
    Current Employee - Server/Waiter in Desert Ridge, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Yard House part-time (More than a year)

    Pros

    Good money, flexible hours and friendly co-workers

    Cons

    Inconsistent income level and high turn-over

  8. "Great when privatley owned"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Yard House full-time

    Pros

    Nicely corporate structured restaurant that stays up to date with current dining and drinking trends

    Cons

    When bought out by Darden, started pinching pennies in unnecessary places


  9. "server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Houston, TX
    Former Employee - Customer Service Representative in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yard House (More than 3 years)

    Pros

    great starter job. decent tips

    Cons

    it has its shares, none worse than any other place


  10. "Just a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Cook in Philadelphia, PA
    Current Employee - Line Cook in Philadelphia, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Yard House full-time (More than a year)

    Pros

    Weekly pay. Open late so you'll get your hours

    Cons

    They don't work with your availability. They don't give credit where it's due, you're looked at from a negative stand point almost all the time as a line cook. They're always looking for what you not doing "right" by their opinions, and not policy. And

    Advice to Management

    Pay more attention to what counts. Great food and great service goes a long way. Pay the cooks that go above and beyond instead of looking for the one thing they need to improve on. And stop burning out the best cooks you guys have


Showing 233 of 233 reviews
Reset Filters