Yard House Employee Reviews | Glassdoor

Yard House Reviews

Updated February 1, 2017
194 reviews

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Full-time Part-time

3.7
Star Star Star Star Star
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Craig Carlyle
15 Ratings

194 Employee Reviews

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Pros
  • Great company, great pay and benefits, opportunity for advancement in a growing organization (in 8 reviews)

  • Make pretty good money as a server (in 14 reviews)

Cons
  • long hours, management is iffy but usually great (in 21 reviews)

  • Your schedule will vary and there are certainly long, high volume shifts (in 5 reviews)

More Pros and Cons

  1. "Great Company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Marina del Rey, CA
    Former Employee - Hostess in Marina del Rey, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yard House part-time (Less than a year)

    Pros

    Team Spirit, Shift Meals, Training

    Cons

    Hours! There are no end times to the shifts so late nights and long hours are a real possibility!

    Advice to Management

    Make sure hosts are over staffed rather than understaffed!


  2. "Food runner"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great location and great pay

    Cons

    Tends to be very busy


  3. "Front Desk/Hostess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yard House part-time (More than a year)

    Pros

    -Free food for hostess
    -Flexible scheduling especially for students
    -Nice enviroment

    Cons

    -Late nights
    -"Customer is always right"


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  5. Helpful (1)

    "Decent Job, Decent Pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Greenville, SC
    Former Employee - Hostess in Greenville, SC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Yard House full-time (Less than a year)

    Pros

    Yard House does a great job at giving new employees comprehensive training, training them on food, YH culture, and job expectations. I was a hostess for several months which is one of the few positions there that doesn't make money off tips. This is nice if you want a consistent paycheck. My manager was very nice in negotiating my hourly wage as well as my hours. Another perk was that as hostess, you're given free meals. This makes sense because as a hostess, customers are always asking for your advice on what meal to get. I think it's a well-run restaurant chain; I enjoyed working there. I respect how they promote from within.

    Cons

    Corporate has paperwork they want hostesses to fill out hourly and its unrealistic considering how busy the front end gets sometimes. There were some expectations managers had that were never relayed to me in training which made me feel discouraged and incompetent. While most of the managers were easy to get along with and impartial, there was some favoritism among managers and certain servers/hostesses which became annoying and uncomfortable. At this Yard House, hostesses were the only ones rolling silverware which meant having to stay super late to fill up buckets.

    Advice to Management

    State your expectations clearly and upfront. Remain impartial.


  6. "Amazing group of people to work with. Great location and great patrons"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Coral Gables, FL
    Current Employee - Server in Coral Gables, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yard House full-time (More than a year)

    Pros

    Teamwork, everybody helps everyone, consistent pay. Best experience ever. Hard workers. Promotion is possible for everyone. You can grow with the company.

    Cons

    Parking, pay as you go or monthly rent of $67.41. There aren't really any more cons that I can think of.

    Advice to Management

    Pay more attention to your good employees and reward them! By promoting them to trainers or the bar


  7. "Great Place"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yard House full-time

    Pros

    Open dialogue welcome, advancement opportunities plentiful

    Cons

    Very long hours, California laws


  8. "great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Busser in Glendale, AZ
    Former Employee - Busser in Glendale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yard House part-time (Less than a year)

    Pros

    co-workers and managers are great, money was good, and they really care about the employees

    Cons

    being on your feet all day


  9. "Upbeat, fun people, and great music"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yard House part-time

    Pros

    Fast paced, upbeat environment, good music. If you enjoy staying busy and constantly moving you'll like it. It's also fun constantly meeting new people.

    Cons

    Working in a restaurant, especially a larger one like YH, keeps you up and on your feet. There is little downtime.

    Advice to Management

    Management is easy to talk to and is constantly looking for ways to improve. They are understanding and always stress that they are there to support you on the floor at all times.


  10. "Decent job"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yard House part-time

    Pros

    Make pretty good money as a server. High clientele, with high prices menu items, leading to big tabs.

    Cons

    They schedule you so many shifts, making it seem like they don't care about their employees life outside of the restaurant.

    Advice to Management

    communicate with the rest of the restaurant staff.


  11. "Yard house pros and cons"

    Star Star Star Star Star
    Current Employee - Server Error in Westlake, OH
    Current Employee - Server Error in Westlake, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Yard House full-time (More than a year)

    Pros

    Some of my reasons for still being employed here are the relationships you form with your coworkers as well as your regular guest. Just getting to work in an friendly fast paced environment is what keeps me serving. This isn't your average hometown diner this place gets your food in the door to become so much more.

    Cons

    Darden is probably one of the worst corporations I've worked for, from the rules to MANAGMENT to the way we are treated. It may just be the Yard House I work for tho. I've been with them a little over a year and they still make you feel like your nothing! They say there performance based when it's just based on favorites. The managers do a lot of shady, shady things. I see discrimination on a daily bases from gender, color, and knowledge.

    Advice to Management

    Show us that you care. Complement your staff. If we are in the wrong in anyway let us know instead of constantly downing us making us feel like we don't belong. The management needs better attitudes in the workplace not to not take it out on employees.



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