Yard House Reviews | Glassdoor

Yard House Reviews

Updated September 19, 2017
237 reviews

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3.4
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Craig Carlyle
29 Ratings

237 Employee Reviews

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Pros
Cons
  • There are no end times to the shifts so late nights and long hours are a real possibility (in 22 reviews)

  • Working extremely late nights and not always guaranteed business (in 6 reviews)

More Pros and Cons

  1. "Current Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server
    Current Employee - Food Server
    Recommends
    Positive Outlook

    I have been working at Yard House full-time (More than a year)

    Pros

    Fun environment, great food & great beer. Busy most of the time! Flexible work schedule.

    Cons

    You can be there late hours and if understaffed you may have to work 6 days a week.


  2. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Yard House part-time

    Pros

    Great company culture, great staff and menu, lots of different beers to learn about, busy locations

    Cons

    Micro-managers, constant fear of being written up, hard to qualify for benefits as FOH team member, slow development

  3. "Always a fun environment to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Waitress in Kansas City, MO
    Current Employee - Server/Waitress in Kansas City, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Yard House part-time (Less than a year)

    Pros

    Amazing atmosphere, amazing family and coworkers, corporate aspect, faced paced, team oriented, able to connect with guest from all of the country and/or world and many walks of life.

    Cons

    Working extremely late nights and not always guaranteed business. On occasion being short staffed and overworked. When extremely busy one station of the restaurant seems to get overwhelmed and things don't go as smoothly. High comps.

    Advice to Management

    To communicate with all staff better and to acknowledge continuous well done work.


  4. "Darden has ruined another great restaurant."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant Manager in Northridge, CA
    Former Employee - Restaurant Manager in Northridge, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Yard House full-time (Less than a year)

    Pros

    Very busy restaurant. Scratch kitchen, some good employees. Still love the 130 beers on tap. Darden has one of the best training program for managers.

    Cons

    Unless you move up from an hourly position do not plan on moving up. Outside management hires are treated poorly. Compensation for insurance is a joke. When the GM is having sex with employees it's hard to take the restaurant serious.

    Advice to Management

    To upper management I say lead by example.


  5. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in San Antonio, TX
    Current Employee - Server in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Yard House part-time (More than a year)

    Pros

    Great atmosphere, managers truely care about employees

    Cons

    Late hours, amount of money made is variable


  6. Helpful (1)

    "Great Company - Pre Darden"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irvine, CA
    Former Employee - Anonymous Employee in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Yard House full-time (More than 3 years)

    Pros

    Great benefits and company morale. Upper management was open and value individual employees. Great growth opportunity at the time.

    Cons

    Company sold to a much larger conglomerate and changed culture practically overnight. Company values shifted and became more about the bottom line than their people.

    Advice to Management

    Yard House grew organically for a reason - learn from them!


  7. Helpful (1)

    "High Turnover and Inconsistent Hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Yard House full-time (Less than a year)

    Pros

    *Decent money when you can get the hours
    *High percentage of friendly co-workers (other than Management)
    *High percentage of affluent, appreciative guest that tip well
    *High check averages

    Cons

    *Management-constantly hearing different things from different people, sometimes 5 minutes apart. Ridiculously nit-picky at times. Often overworked and easily agitated. They are quick to criticize (often erroneously), and next to never offer words of praise or encouragement.
    *Schedule/Hours- very unpredictable. They have such high turnover that they are constantly training the next batch of employees. When they are low in a given position, you can get a lot of hours and make decent money. When they have recently hired the latest batch of employees, hours can be overly scarce. Makes it difficult to predict how much you might make week to week
    *Corporate mentality- Pretty much no regard for you as an employee. Overly corporate mentality that constantly drills employees at every turn about saving money so Management can get their bonuses. Constantly mentioning said bonuses, yet no one other than the Managers receive financial gain.
    *High employee turnover
    *VERY high pace during peak hours
    *Concrete floor- Very hard on the body, as you are often times moving at a high rate of speed to accommodate your tasks

  8. "Yard house expo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Expoditor in Seattle, WA
    Former Employee - Expoditor in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yard House part-time (Less than a year)

    Pros

    Great food, atmosphere and co workers. They have lots of beers on draft and a cool design. Made reasonable money there as an expo

    Cons

    Strict corporate rules. I saw many other people leave or get fired but it's nothing unreasonable

    Advice to Management

    Keep up.the good work, remember to compensate your management as they seem to work more than the pay is worth.


  9. "Server"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yard House part-time

    Pros

    Great management, flexible schedules, room to move up

    Cons

    There can be late hours and little to no weekends off.


  10. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Atlanta, GA
    Current Employee - Server in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Yard House full-time (Less than a year)

    Pros

    Fast Money
    No one care about overtime hours

    Cons

    Slow kitchen
    Inconsistency with manager (a revolving door)
    No support from management


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