Yard House Reviews

Pros

Flexible schedule, you can pick up shifts, have people pick up your shift

Cons

This place was so toxic and it was because of the management there. I worked for YH for 4 years and on multiple occasions I was bullied by management to the point of tears. If a customer was upset about their food or anything and you had to tell a manager, meaning they need to do a table check, it was the worst. I would get anxiety attacks and start shaking in fear of retaliation. There were times I would get written up because of an issue a customer had that had nothing to do with me but because I “inconvenienced” the manager and they had to comp a meal I would be in trouble. They would play favorites and their favorite servers would get free meals every day and moved up to higher positions, given all of the best shifts and sections. If you were considered good looking basically you easily became a favorite by male managers. Many of the management were sleeping around with the staff members and some doing illicit drugs while on the clock. If they got caught, nothing would be addressed and they would simply move the manager to a new location and another corrupt individual would be moved over to our location. I will say, not all managers were this bad, but sadly if managers didn’t play these sick games they wouldn’t last long there. Any good managers that would come in would last maybe 6 months and then leave due to the toxicity.

Pros

We get a lot of foot traffic, so were always super busy. We have over 125 beers on tap, so I gained a lot of knowledge on beers.

Cons

Our new management team is very unorganized. Management doesn't handle situations the proper way. some managers don't talk to the team with respect.

Pros

I have been a server for over 10 years. I have always loved serving. Even after I started working my full time, I still kept a serving Job on the side because it was easy fast money and I enjoyed it. Yard house is the first serving job Ive had that I can truly say I hated. Things looked hopeful when I first started working there. I loved the menu, the environment, the exciting location, and on game days at the battery the money was good. I got along well enough with the serving staff. I just wanted to show up, make my money, and leave. Never cared much about having friends or being liked. I just want to feel like a respected adult human being. After not so long working there I noticed that the managers are very very petty and disrespectful, and power tripping hard. They pick on you if they don’t know you. Make you feel stupid for asking certain questions. Let their favorites get away with murder but have something to say about everything you do if you are new. Makes you feel like they don’t even want you there. The shifts were long and on non-game days you waste your entire evening waiting to make 100-150 if you are lucky. The money itself was not the issue, it’s the time spent there making the money. 8-10 hour night shifts, exhausting whether it is busy or dead. The day shifts are much shorter but of course the money isn’t always as good. Also the managers act funny about letting you eat during those long shifts. I once asked during a slower hour if It was a good time to order something to eat, and was told that it’s never really a good time to order food, but go ahead 🙃. Will, AJ, and Chad were always a pleasure to work with.

Cons

Management, long shifts, not enough money for the hours and all the rest that you have to deal with.

Pros

Loved my coworkers and the food. The kitchen was always clean and I believed in the food

Cons

Very long hours and lots of physical labor, on the Saturdays we would close at 1 AM