Yard House Reviews | Glassdoor

Yard House Reviews

Updated November 15, 2017
248 reviews

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3.4
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Craig Carlyle
32 Ratings

248 Employee Reviews

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Pros
Cons
  • There are no end times to the shifts so late nights and long hours are a real possibility (in 24 reviews)

  • Working extremely late nights and not always guaranteed business (in 6 reviews)

More Pros and Cons

  1. "Fun place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Los Angeles, CA
    Former Employee - Server in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Yard House (More than 3 years)

    Pros

    Always busy. Great for beer lovers. Great for sports. Servers and bartenders can make lots of money on a regular basis. Flexible scheduling.

    Cons

    Extremely slow when it comes to advancement. Management team could be more supportive. Doesn’t show boxing or MMA events. Management works extremely long hours.

    Advice to Management

    Allowing your team members to advance at a more reasonable pace would allow you to hold on to good employees.


  2. "Thriving Mediocrity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender
    Former Employee - Bartender
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Yard House full-time (More than a year)

    Pros

    There are a ton of bartenders all the time so you don’t have to work hard unless you’re good. In that case they put you on service well and work you into the ground.

    Cons

    Mediocrity thrives and they don’t actually use performance based scheduling like the promise when hiring you.

    Advice to Management

    Hire better and more experienced staff. Actually use performance scheduling and reward better performance to keep the good ones around.

  3. Helpful (1)

    "okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Glenview, IL
    Current Employee - Server in Glenview, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yard House part-time (More than a year)

    Pros

    friendly staff
    organized
    close to home
    clean environment

    Cons

    management creates poor schedules
    hit or miss nights


  4. "I loved working for Yard House, standards and expectations of employees are high."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Server in Indianapolis, IN
    Former Employee - Food Server in Indianapolis, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Yard House part-time (Less than a year)

    Pros

    They offer benefits for employees that qualify. Yard House has reasonable and flexible hours. It was pretty easy to get a schedule that works around your life. The food menu and beer selection was great.

    Cons

    Upper management liked to sometimes micro manage. There was also a lot of employee change and management changes. Pay is minimum wage plus tips.

    Advice to Management

    Talk to your employees and take into consideration their concerns and opinions.


  5. "Waitress"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yard House full-time

    Pros

    Flexible scheduling, great co-workers, fun atmosphere

    Cons

    Money is not consistent, Too many servers on during a shift


  6. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Yard House part-time

    Pros

    Money was good and had a flexible schedule.

    Cons

    Too strict. A lot of little rules.


  7. "Server"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    flexible, great environment happy place

    Cons

    Lots of food and beverage knowledge required but once you master it your job is very easy

  8. "Team- Oriented Management and Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Waikïkï, HI
    Current Employee - Server in Waikïkï, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yard House part-time (Less than a year)

    Pros

    There are many managers, which makes it easy to get things done and share responsibility. All of the team members help each other and seem to be friendly with one another. Servers run drinks to all sections; not just their own. Managers are patient and want to help you succeed.

    Cons

    Tips can be disappointing, especially during lunch. Working in Waikiki, Hawaii means that most of your guests are tourists (most likely from Australia or Asia). Due to cultural differences, servers can go the extra yard and provide grade - A service for tourists and end up getting 0-5% tip. Since servers need to tip share with bussers, runners, and bartenders, we sometimes end up paying to serve tables when they don't tip.

    Advice to Management

    Make auto-gratuity a thing again or allow servers to tip off of the amount of tip they make, rather than the dollar value of their total sales.


  9. "Host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host
    Current Employee - Host
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Yard House part-time

    Pros

    Free Meals, great people, fun place.

    Cons

    Long hours. Expect to work at least 8 hours. And its always understaffed. Expect every new hire to be gone in a month. Also know that you will have to work more than you asked for if you are understaffed.

    Advice to Management

    Hire more people. Over staff the front desk.


  10. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host/Hostess in Atlanta, GA
    Current Employee - Host/Hostess in Atlanta, GA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Yard House part-time (More than a year)

    Pros

    Good hours nice pay simple task

    Cons

    Employees don't stay long so you're practically forced you pickup extra shifts

    Advice to Management

    Hire better people


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