Yardi Systems Reviews
Updated Jun 9, 2023
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Top Review Highlights by Sentiment
- "Overall the company has great benefits and pay for medical and that doesn't happen with very many places." (in 215 reviews)
- "good work/life balance; whether you take your laptop home and work in the evening depends on you and your team lead's expectations" (in 211 reviews)
- "The low pay leads to the extremely high turnover and not having a stable team of employees." (in 104 reviews)
- "Good managers were pushed out a year ago and replaced with project managers from ista." (in 45 reviews)
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This rating reflects the overall rating of Yardi Systems and is not affected by filters.
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- Current Employee, more than 3 years★★★★★Featured Review
Solid & Healthy Company Culture, Excellent Work/Life Balance
Nov 21, 2022 - Technical Account Manager in Raleigh, NCRecommendCEO ApprovalBusiness OutlookPros
- Management and Team Leads meet with you often to check in on how you are doing, career goals, questions, concerns. They do so in an authentic way, not obligatory. Leadership has not only asked these questions but has great follow through. They have helped guide me on a path based on my own career goals and they also encourage "out of the box" ideas and love when you take initiative. - I'm empowered in my position but not expected to operate outside of my responsibilities (i.e. taking on loads from management that are not appropriate). - Work life balance is promoted and encouraged. We are not expected to work outside our normal work hours, Time off is respected (no one is reaching out to ask you questions during your off time), and when I have had last minute issues arise with myself or children that require time off (such as being sick), I'm fully supported by leadership and my team members. - Excellent Health Benefits, healthy salary and healthy annual raises (that take inflation into consideration), generous PTO/Sick Days/Holidays - People are always willing to help - there is so much to know and no way to know everything. So many people become Subject Matter Experts and happily provide support to teammates when deeper knowledge and understanding is needed on a topic to assist clients. I have found Team Work to be highly valued here and I love how generous people are with their time and knowledge, rather than brushing you off bc they're too busy. - So many opportunities! Yardi has so many different products and teams for you to experience. i.e. If you find that client facing support is not your thing, there are many behind-the-scene positions for you to look at (and vice versa). There are also great opportunities for growth (which your Manager will often bring up with you based on goals you've shared with them). - Excellent training program. The corporate training I received when I onboarded was the most detailed, in-depth training I received when joining a company. It covered the ins and outs of the software I'd be supporting. There was no "hit the ground running" expectations. Even after corporate training ended, I was paired with a mentor and received additional training specific to what I would be doing daily. I was reasonably eased into the role and really setup to be successful. - No micromanaging - We are empowered and not hovered over or questioned constantly about our workload. However, do not mistaken this for being able slack without being noticed. You are not micromanaged unless you show yourself to have poor work ethic or serious issues completing your work. I've waited for the "shoe to drop" at Yardi, thinking it may be too good to be true. But it is exactly how it seems - an enjoyable and healthy place to work. 10/10 recommend it.
Cons
- Not really a "con" for me, but something to consider: Productivity is looked at weekly - meaning you are logging your activities daily to document productivity. It took some time to get into this habit but not really a big deal anymore. This is more to help with ensuring we have enough employees to handle the workload than it is for micromanaging (which I mentioned in pros). If you are looking for a job where you can 1/2 way work and no one will notice, this isn't the place for you. - Most everyone works from home with in-office being an option. I LIKE that part and appreciate it, but dislike how infrequently I get to see my teammates in-person (we do talk daily on calls and via Teams though). That's not a Yardi issue though, just people's preferences. I actually appreciate that we are given the freedom, I just wish people wanted to voluntarily meet up more often :)
Continue readingThank you for the thoughtful and thorough review about your experiences as a Technical Account Manager in our Raleigh location!! We are thrilled to hear that you love many of the things that we believe make Yardi so special, such as our encouraging and supportive leaders who are 'generous' with their time and mentorship, our comprehensive benefits and competitive salaries, the kind and collaborative folks we have on our teams, our training and development programs, and the overall 'enjoyable and healthy' work culture Yardi fosters! You are correct in that time spent supporting clients is captured so we can ensure that our clients’ needs are being met and the team is staffed properly. (Logged time includes training, peer and client support, as well as personal time.) In our hybrid model, employees are encouraged to work where they are most productive and to spend a few days each month connecting and collaborating with coworkers. We appreciate the feedback about your interest in us hosting more on-site events and in-person outings. (We also enjoy connecting with our community in person!) We appreciate your insight and thank you for taking the time to write such a comprehensive review.
- Current Employee★★★★★
Pros
Work from home work from home
Cons
Hard to get the numbers
- Former Employee, more than 1 year★★★★★
Amazing Company Overall
May 26, 2023 - Technical Account Manager in Colorado Springs, CORecommendCEO ApprovalBusiness OutlookPros
Yardi is a great company that offers a lot of options for individuals just out of college, or leaving the property management on site world. They offer a lot of training and room to learn. I appreciate how they put their employees first, and offer great benefit packages. Great leadership, healthy work life balance, and the option to work from home helps a ton! You need to be a self starter and ready to learn.
Cons
Not enough advancement/challenges. Repetitive work.
Yardi Systems Response
We appreciate hearing about your fantastic experience as a Technical Account Manager in our Colorado Springs location! It is great to hear that you find us to be an 'Amazing Company Overall' and that you enjoyed our trainings, opportunities for growth and advancement, stellar benefits, and more! We wish you the best in your future endeavors.
- Current Employee, more than 1 year★★★★★
When it’s time to Weed people out
May 30, 2023 - Auditor in Atlanta, GARecommendCEO ApprovalBusiness OutlookPros
Great Training and flexibility depending on the entire team.
Cons
The good sufferers with the bad. Overtime is only offered on the weekends when it use to be offered through the week. So if you have another job to go to on the weekend your out of luck! Also some cases have 8 or more people in the home and this is time consuming on a case by case status.
Continue readingYardi Systems Response
Thank you for sharing about your experience in our Atlanta location. At Yardi, employee happiness is very important, and we are so glad to hear that you feel supported with excellent training and that you have found flexibility in your role. We strongly encourage employees to meet regularly with their managers to discuss their goals and to find ways to be best supported as they achieve their deliverables. Human Resources has an open-door policy to provide additional assistance. We genuinely encourage anyone who has questions or concerns to reach out to their manager or our VP of Human Resources to discuss further.
- Current Employee★★★★★
Great Product and Great People
Jun 3, 2023 - Account Executive in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
The internal support is great. You can connect with anyone from any department to get the help you need.
Cons
Working in the same role with the same product can be mundane. It would be nice to be offer apprentiships for other positions.
- Current Employee, less than 1 year★★★★★
Best in Class Proptech SaaS company + Employees are HAPPY!
May 26, 2023 - Anonymous Employee in Dallas, TXRecommendCEO ApprovalBusiness OutlookPros
The products are cutting edge. The people are wicked smart and truly authentic. From the owner down, they care about the customers and equally, the employees.
Cons
Why is this even a requirement as part of this review? None. This company is truly a gem.
Yardi Systems Response
Thank you for the stellar review! It is wonderful to hear that you are enjoying our Dallas location, our cutting-edge technology and products, your supportive and kind colleagues and our caring and fun culture! We appreciate your insight.
- Former Employee, more than 5 years★★★★★
A great place to work if you need a career start
Jun 6, 2023 - Technical Account Manager in Melville, NYRecommendCEO ApprovalBusiness OutlookPros
Yardi was one of the formative experiences that I can attribute to most of my gracious improvement, and any professional development during my day as an employee was beneficial and positive to my life.
Cons
Management's reliance on statistics and ignoring client satisfaction
Continue reading - Former Employee, more than 3 years★★★★★
Pros
Hybrid work. Once a week office day.
Cons
Pay is TERRIBLE. It is 2023, not 2005.
Continue readingYardi Systems Response
Thank you for sharing about your experience in our Santa Barbara location. We are glad to hear that you enjoyed the work life balance you achieved through our hybrid work model! At Yardi, we strive to remain an employer of choice where each employee feels supported and valued and focus not only on fair salaries, but on our total compensation package (in which we pay towards medical premiums, provide 401k profit sharing, promote work life balance, have generous PTO, and offer a robust Employee Assistance Program to help employees who may have personal and/or work-related problems). This being said, we can appreciate the challenges that come with living in this area and appreciate your insight. We wish you all the best in your future.
- Current Employee, less than 1 year★★★★★
Ok, but prepare for micro management and minimal direction
Feb 27, 2023 - Associate Technical Account Manager in Atlanta, GARecommendCEO ApprovalBusiness OutlookPros
Helpful colleagues, 90 % Remote, in office once per month w/ lunch provided, competitive pay
Cons
Extremely disorganized onboarding, training only useful if completed by corporate team, a lot of micro management, expected to log every thing you do -sending an email requires you to log at least five minutes and to paste said email into time keeping system. There isn't much room for growth unless you have 3-5 years to invest first. You are expected to lean heavily on an outdated library of information to complete work you were not properly trained to do. You will need to fend for yourself post training and you will not be set up to succeed due to having virtually no caseload...because you're new. You are still expected to reach monthly numbers regardless. Due to WFH, culture is diminished- though colleagues are nice, don't expect to make friends or hang out buddies.
Continue readingYardi Systems Response
Thank you for taking the time to write a review about your experience in our Atlanta location. We are so glad to hear that you enjoy our hybrid work model, your supportive and helpful colleagues, and our competitive pay. Though some of your experiences are vastly different from what we hear from other employees, we take concerns seriously and value your feedback. Our Yardi trainers strive to set employees up for success by providing fundamentals and quality training material for each employee. Trainers are available to assist employees with questions and provide ongoing support so that each employee can feel confident as they train and learn about our software and protocols. Time spent supporting clients is logged so we can ensure that our clients’ needs are being met and that employees can best prioritize their deliverables. Logged time includes training, peer support, as well as personal time. When it comes to growth and career path options, we know that providing opportunities for training, learning, and advancement are critical for employee happiness and success! We strongly encourage employees to meet regularly with their managers to discuss their goals and find ways to be best supported, and HR has an open-door policy to provide additional support. We genuinely encourage anyone who has questions or concerns to reach out to their manager or our VP of Human Resources to discuss further.
- Current Employee, less than 1 year★★★★★
Great Work Culture
May 16, 2023 - Quality Assurance Specialist in Oxnard, CARecommendCEO ApprovalBusiness OutlookPros
The processes of the company are a very well oiled machine. Very efficient and easy to shift to other resources when needed. The team has been very helpful and friendly.
Cons
I cannot think of any at the moment.
Yardi Systems Response
Thank you for the stellar review! It is wonderful to hear that you have enjoyed your first year with Yardi as a Quality Assurance Specialist and that you find your team to be friendly and supportive!
Yardi Systems Reviews FAQs
Yardi Systems has an overall rating of 4.1 out of 5, based on over 2,334 reviews left anonymously by employees. 83% of employees would recommend working at Yardi Systems to a friend and 85% have a positive outlook for the business. This rating has been stable over the past 12 months.
83% of Yardi Systems employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Yardi Systems 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Yardi Systems to be culture, benefits, coworkers and the cons to be career development, management, compensation.
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