Yellow Pages Reviews | Glassdoor

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Yellow Pages Reviews

Updated January 19, 2018
471 reviews

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471 Employee Reviews

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Pros
Cons
  • The upper management has no real competitive advantage in the market (in 14 reviews)

  • No job security , massive layoff mentality to reach financial goals (in 9 reviews)

More Pros and Cons

  1. "YP review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web
    Current Employee - Web
    Recommends

    I have been working at Yellow Pages full-time (More than a year)

    Pros

    laid back environment, nice benefits, casual dress code

    Cons

    not enough opp. to grow in numbers based atmosphere

    Yellow Pages Response

    Feb 11, 2017 – Yellow Pages / Pages Jaunes - Canada

    Our people are at the heart of this company and their career growth opportunities are important to us. That’s why we constantly invest in and seek funding for exhaustive training programs for all our... More


  2. "Great Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Yellow Pages full-time

    Pros

    Comfortable working conditions; comparable benefits; casual dress; flexible start-times.

    Cons

    Somewhat disconnected with company culture since main offices are in Canada; not a lot of upward mobility; pay is decent, but on the lower end for designers.

    Yellow Pages Response

    Jan 26, 2017 – Yellow Pages / Pages Jaunes - Canada

    Employee engagement is critical to the success of any company, including ours, but we need to work at it every day. As we continue to work in the digital space, one that is constantly changing... More

  3. "Senior Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Indianapolis, IN
    Former Employee - Senior Manager in Indianapolis, IN
    Recommends
    Positive Outlook

    I worked at Yellow Pages full-time (More than 3 years)

    Pros

    Great people. Good working conditions. Flexible work schedules.

    Cons

    Declining revenues in the Print sector.

    Yellow Pages Response

    Aug 11, 2016 – Coordinatrice image de marque, réseaux sociaux / Brand Coordinator, Social Media

    Thank you! We are happy to offer employees competitive benefits and work life balance.
    We try to give as much flexibility as we can in order that everyone works in an environment they can thrive in... More


  4. Helpful (3)

    "computer and network operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Network Operator in Blue Bell, PA
    Former Employee - Computer Network Operator in Blue Bell, PA
    Doesn't Recommend
    Negative Outlook

    I worked at Yellow Pages (More than 10 years)

    Pros

    It was a great work environment, you can learn new technologies

    Cons

    It's a shame the company moved the data center back to Canada

    Yellow Pages Response

    Aug 11, 2016 – Coordinatrice image de marque, réseaux sociaux / Brand Coordinator, Social Media

    Thank you for your comment. We wish you the best of luck in your future endeavors.


  5. Helpful (7)

    "Get on the lifeboat with an updated résumé"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Yellow Pages (More than 5 years)

    Pros

    Great co-workers; we band together to get through the day. Dark humor is a must. We get on Glassdoor and compare notes with the other offices in Canada. Work stays at work (until you wake up the next morning to do it all over again). Starbucks is a 10 minute walk away when you desperately need to leave the building.

    Cons

    The job itself is very repetitive and mundane with little gratification. You can't save much (if anything) with the pay. General office moods don't seem to get above "meh" on a good day. It's definitely not what it used to be, and maybe to reason I stayed is because I hoped it'd improve.

    Much of the ad production has now been outsourced to a company overseas; doing that caused a staffing change in which some great people were let go.

    Little career advancement in this office unless it's a lateral move. Any remotely interesting jobs are in Montreal, and it's not likely they'll hire within for that, no matter how qualified one is.

    As far as communication goes, the left arm often doesn't know what the right one is doing. It's difficult to be on the same page with other departments. Some senior sales managers don't know how to use the main systems the reps (they're employees) use daily. Doing your best doesn't mean anything when you're overruled or capitulating to sales staff because they either can't (or refuse) to correct mistakes.

    Advice to Management

    Keeping the lines of communications open during latest purge was appreciated. I can only hope for the same when my job goes.

    Please make sure the sales staff (reps and managers) are on the same page training wise. It's difficult to care about doing a good job when people making two or three times as much as you aren't doing theirs.

    Don't use the company's transformation as an excuse to not pay people a decent wage. If you want people to stay, be happy, and care about their jobs, pay them enough so they can SAVE something instead of living paycheck to paycheck. Stop being so cheap. I've recommended working at YPG in the past with full disclosure of my opinions so I could get the referral bonus.

    Stop treating the Indy office like the red-headed step child of the company.

    Yellow Pages Response

    Aug 11, 2016 – Coordinatrice image de marque, réseaux sociaux / Brand Coordinator, Social Media

    Thank you for your feedback. High morale and employee well-being is of the utmost importance, not only to HR, but to all departments across the company. Through our employee engagement survey... More


  6. Helpful (1)

    "YPG Jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great salary and good benefits

    Cons

    constant layoffs and inconsistent customer messaging

    Advice to Management

    employees are not always disposable objects

    Yellow Pages Response

    Aug 11, 2016 – Coordinatrice image de marque, réseaux sociaux / Brand Coordinator, Social Media

    Thank you for your comments. In order to succeed in our digital transformation, we periodically review our structure in order to ensure we have the proper skillsets. We highly value our employees... More


  7. Helpful (3)

    "it was ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Blue Bell, PA
    Former Employee - Anonymous Employee in Blue Bell, PA
    Doesn't Recommend
    Negative Outlook

    I worked at Yellow Pages full-time (More than a year)

    Pros

    working with a few of my coworkers was fun, we had a great rapport and enjoyed being with each other. we all were pretty much unhappy there so complaining to each other was comforting.

    Cons

    it was a bit disorganized of a company...constantly moving us around to different desks, management came and went. eventually the office merged with another and everyone was laid off-thankfully after i left and moved to another state.

    Advice to Management

    none, most of them are either in other jobs or transferred to the other office that they were merged with so any advice would be useless

    Yellow Pages Response

    Aug 11, 2016 – Coordinatrice image de marque, réseaux sociaux / Brand Coordinator, Social Media

    Thank you for your feedback. As in other companies, we periodically review our structure to ensure we have the proper skillsets. Considering our ever-evolving industry, our organizational structure... More

  8. Helpful (2)

    "Business One"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Yellow Pages full-time (More than 3 years)

    Pros

    Building phone books for all over the US, keeping the phone book alive.

    Cons

    The business failed, customers were looking for more technology based advertising.

    Advice to Management

    Keep working with customers in the technology based advertising.

    Yellow Pages Response

    Aug 11, 2016 – Coordinatrice image de marque, réseaux sociaux / Brand Coordinator, Social Media

    Thank you for your feedback. We have been in a digital transformative environment for the past few years and we are happy to share that digital revenues represents today over 65% of our total... More


  9. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yellow Pages full-time (More than 5 years)

    Pros

    YPG was a great place to work. Managers are great, and the culture is relaxed and friendly

    Cons

    No career growth because the managers stay so long.

    Yellow Pages Response

    Sep 12, 2016 – Gestionnaire de contenu - Communications internes

    Thank you for sharing your feedback. We are proud of the great people working at YP. Last year over 25% of our open positions were filled by existing YP employees through promotions or lateral... More


  10. "IT Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Specialist
    Current Employee - IT Specialist
    Recommends
    Positive Outlook

    Pros

    Great benefits, flexible hours, competitive salaries, free parking, gym

    Cons

    The systems are quite archaic compared to other digital companies but it is changing


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