Yellow Pages Reviews | Glassdoor

Yellow Pages Reviews

Updated September 21, 2017
432 reviews

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432 Employee Reviews

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Pros
Cons
  • Very inflexible in terms of work-life balance (in 8 reviews)

  • Constant pressure from upper management (even if you're above your above your targets) (in 11 reviews)

More Pros and Cons

  1. "Heavy Print Production Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graphic Designer in Indianapolis, IN
    Current Employee - Graphic Designer in Indianapolis, IN
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Yellow Pages full-time (More than 3 years)

    Pros

    Relaxed, Friendly Workplace
    Casual Dress
    Flex Time Available
    Ability to Move Between Departments
    Ability to Work on Special Projects Occasionally

    Cons

    Occasional Overtime to Manage Queues (Usually 4 Per Week)
    Declining Print Profits, Increasing Digital Presence for YP
    U.S. Employees Receive Fewer Holidays (9) Than Canadian Counterparts (12)
    Little to No Raise Depending On Production Numbers
    Outdated Design Programs (CS4 Suite)

    Advice to Management

    Several employees don't feel it'd matter to give feedback. Management gives the impression that they are concerned, but I haven't seen much in the way of change during my time there. Hire more employees instead of relying on current employees to work 2 straight months of overtime. It wears on the work/home life balance.


  2. "It is a good culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Account Consultant
    Current Employee - Media Account Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The money is good
    benefits are really good
    nice to be located out of downtown core
    the culture is good
    Great people to work with
    Good executive team

    Cons

    Takes forever to implement change
    Awful systems
    Unreliable products to sell

    Advice to Management

    Leading through fear is not so great

  3. "ok"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    decent benefits, great work environment

    Cons

    below average pay, mediocre training


  4. "Fun and Quiet Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Routing Specialist in Blue Bell, PA
    Former Employee - Routing Specialist in Blue Bell, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Yellow Pages full-time (Less than a year)

    Pros

    You had some leeway with flex-time. Though your select hours were set, you were allowed to choose your time. They even offered employees the opportunity to work 4 days a week. The work was simple and mostly consistent. Every week or two was a team meeting where everyone could express their opinions about the work and suggest ideas to make things go smoother. Overall, this was a good company.

    Cons

    I did not like the down times. I'm someone who needs to be busy all the time, and though you were allowed the option to take online skill sessions (receiving a certificate upon completion), they were tedious at times. Though a good company, there wasn't much room to move up as they were in the process of cutting positions and bringing over employees from Canada to run management positions.

    Advice to Management

    None. They were all very welcoming, despite their titles.


  5. Helpful (1)

    "Bad place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Specialist in Indianapolis, IN
    Former Employee - Quality Assurance Specialist in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Yellow Pages full-time (More than 3 years)

    Pros

    Good offices, clean place, the Indianapolis office is in a nice building. Cubicles are clean and nice

    Cons

    Lots of nepotism, low pay, they try to make it look like its a job for smart people while it's just a warehouse undercover.
    Managers are a crew that practices nepotism and promotions based on how close you are to the crew.

    Advice to Management

    Stop pretending you are what you are not.


  6. Helpful (1)

    "Low Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Yellow Pages full-time (More than 3 years)

    Pros

    Vacation and personal time is good. Sick time is excellent. It's not limited to 5 days per year which is very helpful if you have a chronic illness.

    Cons

    My department requires a college degree but pay isn't commensurate for a college graduate. Not much opportunity for advancement. Training is inconsistent. Environment and expectations are of an assembly line. Emphasis is focused more on numbers than on quality. I never thought I would have a job with a production quota.

    Advice to Management

    Show the employees who consistently complete efficient quality work they are appreciated, give them raises. When new employees are hired at a higher standard starting pay; make sure that existing employees' pay is not less than the new standard.


  7. "Fun company, little room for advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Yellow Pages full-time

    Pros

    Fun, young culture - bake sales, major sporting events (Olympics) on office TVs, etc.
    Great work-life balance - no pressure to take the job home, very flexible schedules

    Cons

    The company will allow you to move between departments, but aside from "Senior" positions (relatively same job, minor pay increase), there is very little room to move up in this company. The pay scale is minimal at best.

  8. Helpful (1)

    "No clear direction, too much dead wood"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Yellow Pages full-time

    Pros

    Salary is very competitive since they have no choice given the high turnover.
    Maybe a new CEO will clean house.

    Cons

    No decision-making AT ALL.
    If you are not in IT, you are worthless. Good luck marketing!
    Office politics like I have never seen before.
    This company is doomed.
    Everyone talks about everyone else behind their backs.

    Advice to Management

    Declare bankruptcy NOW. Forget competing with Google. Soon, Google won't even allow your results on their results page.


  9. "Fun place to work, uncertain stability"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Yellow Pages full-time (More than a year)

    Pros

    Most of the employees seem pretty cool, they have a fairly laid back attitude and as long as you are pulling your weight you are pretty much free to go about your business. Fairly flexible schedules- pay was decent as well.

    Cons

    I felt that the benefits could be better- pick up more of the tab on the health insurance- because the employee shoulders most of the cost. There are lay offs from time to time- but more on the print side- so be wary of that... go for digital positions those are more likely to be stable.

    Advice to Management

    Try not to play favorites. It discourages others from wanting to try to move up in the company.


  10. "Hardwork, could be better pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Builder in Indianapolis, IN
    Current Employee - Web Builder in Indianapolis, IN

    I have been working at Yellow Pages full-time (Less than a year)

    Pros

    Nice management
    Nice staff
    Good location
    Help co-workers
    Good work environment

    Cons

    Low pay
    Hard work
    Lack of structure
    Out of date software

    Advice to Management

    Better structure, better training for new employees, better pay


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