Yellow Pages Reviews | Glassdoor

Yellow Pages Reviews

Updated December 15, 2017
459 reviews

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459 Employee Reviews

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Pros
Cons
  • There is a huge disconnect between upper management in Montreal and the teams in Toronto (in 13 reviews)

  • Very inflexible in terms of work-life balance (in 7 reviews)

More Pros and Cons

  1. "Ops Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Yellow Pages full-time

    Pros

    Great people and excellent work environment

    Cons

    Employee recognition could be better

    Advice to Management

    Employee engagement is key


  2. Helpful (2)

    "Difficult to work for a company with a great past but an uncertain future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Yellow Pages full-time

    Pros

    Great history, presence, brand. Very good compensation programs.

    Cons

    Uncertain future, confused strategy, very high executive turnover creating confusion and changes of direction.

  3. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Room for growth and develop

    Cons

    Can't think of any, overall a good place to work

    Advice to Management

    More training for managers

    Yellow Pages Response

    Dec 15, 2017 – Yellow Pages / Pages Jaunes - Canada

    Thanks for sending your feedback! We’re glad to hear that you’ve enjoyed your experience with us. The growth of our employees is very important to us. We’re currently working towards an international... More


  4. "In the Yellow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Layout Artist
    Former Employee - Graphic Layout Artist

    I worked at Yellow Pages part-time

    Pros

    Design studio environment
    Great people
    Good location
    Decent Pay

    Cons

    Mass layoffs took away a good job. Sent jobs to US for cheaper talent.


  5. "Senior Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Toronto, ON (Canada)
    Current Employee - Senior Manager in Toronto, ON (Canada)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Yellow Pages full-time (More than 3 years)

    Pros

    Great start to Digital Marketing career
    Advancement opportunities for those who earn it
    Solid Benefits
    Great people
    Good opportunity to come in and learn the skills and strategies you need to suceed

    Cons

    Unionized sales force who run wild with no repercussions
    Lack of Digital knowledge experts in decision making or selling positions
    Below average marketing team who lack vision and decision making ability
    Heavily corporate environment
    “Raa raa” sales environment with the focus being on acquisition and not retention or customer growth

    Advice to Management

    Definitely need to redo the Sales department as a whole as it is the key to unlocking the true potential at YP. Invest in your Digital knowledge expert and in software.
    Lots of work to be done but not all is lost.


  6. "New CEO, New Vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Yellow Pages full-time (More than 3 years)

    Pros

    Competitive salaries, nice benifits, good balance.

    Cons

    No chance of movement, constant changes and reorgs


  7. Helpful (3)

    "It's all downhill from here"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yellow Pages full-time

    Pros

    Salary higher than industry average. Great benefits (3weeks vacation, cotisations in pension plan, flexible on remote work). Never have to do overtime.

    Cons

    Company has a terrbile reputation , people are almost ashamed of saying they work there. A lot of insecurities - layoffs, bad financial situation, instability in the top management, no transparency (employees have no idea what is going on in the company , they learn the news about upper management & strategy in the news rather than by the people concerned).

    Advice to Management

    The core business is not viable in 2017. Its time to start investing in innovation and create product for users rather than for clients. Also time to start cleaning "bad apples", people in management that have been there for years and are not driving any changes.

  8. "Great environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Yellow Pages full-time

    Pros

    Great culture, and great environment to work and learn. Direct Manager are very nice.

    Cons

    Nothing special to say for now.

    Yellow Pages Response

    Nov 20, 2017 – Yellow Pages / Pages Jaunes - Canada

    Thank you for your feedback. We are proud of the people working at YP and the culture of learning and sharing knowledge with others.


  9. Helpful (4)

    "great benefits but unfulfilling work and terrible management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Yellow Pages full-time

    Pros

    health benefits, flexible hours, relaxed atmosphere

    Cons

    underqualified management
    no care for employee satisfaction
    no increases in compensation and compensation itself is very low
    company is financially not sound, impending loss of job across many departments
    culture of extreme micromanaging in certain departments
    most employees are unhappy and hateful and it shows
    frustrating procedures and unhappy clients
    some colleagues are extremely uneducated and difficult to work with
    little room for vertical or lateral moves

    Advice to Management

    listen to your employees


  10. Helpful (1)

    "It was challenging"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Yellow Pages full-time

    Pros

    They have the right idea, want to get to the right place

    Cons

    Tough to get stuff done with budget limitations and high expectations

    Advice to Management

    Change faster, take more risks

    Yellow Pages Response

    Nov 20, 2017 – Yellow Pages / Pages Jaunes - Canada

    Thanks for your feedback. Growth, more importantly digital growth is a process. These processes may be imperfect at times but we have accomplished a lot as a company. Namely, close to 70% of our... More


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