Yelp Reviews | Glassdoor

Yelp Reviews

Updated July 19, 2017
304 reviews

Filter

Filter


3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Yelp Co-Founder & CEO Jeremy Stoppelman
Jeremy Stoppelman
165 Ratings

304 Employee Reviews

Sort: PopularRatingDate

Pros
  • Great sales training, fully stocked kitchen, plenty of red bull to keep you caffeinated (in 72 reviews)

  • Work Life Balance is great with no work outside of the regular 830-530 (in 55 reviews)

Cons
  • Calling small business owners and trying to impress upon them the importance of Yelp (whether it being their free account or paying for advertisement) (in 98 reviews)

  • Work life balance is a bit off for those that are dedicated producers (in 30 reviews)

More Pros and Cons

  1. "It's a great place to start."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Yelp full-time (Less than a year)

    Pros

    Great work environment filled with people you love. The company culture is what makes this company great. Most people stay here because of it.

    Cons

    It's all cold calling - can wear you down after awhile. For those good at it, it's a great place to advance career.


  2. "Great starting out point in tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in San Francisco, CA
    Current Employee - Senior Account Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time (More than a year)

    Pros

    Lots of fun, learning and meeting amazing people

    Cons

    Selling to SMB that hates their reviews and our site is very hard

    Advice to Management

    Value your tenured reps, letting them walk and replacing them with college grads doesn't always help the company

  3. Helpful (1)

    "Not for everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Junior Associate Account Executive in New York, NY
    Former Employee - Junior Associate Account Executive in New York, NY
    No opinion of CEO

    I worked at Yelp full-time (Less than a year)

    Pros

    Comfortable work setting and the pay is fair.

    Cons

    Medical benefits are only good if you have no dependents. Training is too short and doesn't teach much. If you are not experienced in sales it can be more than challenging (although it was sold as no experience necessary). This position is not suited for someone with a family or responsibilities as taking time off is counted against you.

    Advice to Management

    A comfortable setting with coffee, snacks and foodtoys and games does not automatically make a great place to work. Your managers could use some compassion training and employees are not robots.


  4. Helpful (1)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Yelp full-time (More than a year)

    Pros

    Great environment, really nice people, encouraging atmosphere, celebrate everyone

    Cons

    Expectations are different from the way they're described in the interview process, they're really good at selling you on the company before you start, then you realize that your promotions are not only merit based, harder to advance than you thought, 800 other people in your position

    Advice to Management

    be more transparent and act more professional


  5. "Fun Company & Great People But Not Fun Job"

    StarStarStarStarStar
    Former Employee - Account Executive in San Francisco, CA
    Former Employee - Account Executive in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Yelp full-time

    Pros

    fun environment and met some of the greatest people

    Cons

    the job itself isn't fun and can be quite the grind


  6. "What you make it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Current Employee - Account Executive in San Francisco, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Yelp full-time (More than a year)

    Pros

    Great culture, amazing support growth opportunities

    Cons

    Tedious job and low pay/ comp

    Advice to Management

    Provide easier ways to move to different departments


  7. Helpful (1)

    "Great Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Current Employee - Account Executive in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Yelp full-time (More than a year)

    Pros

    Great Environment, management is good and really pushes you to succeed.

    Cons

    too much responsibility and work for the pay.

    Advice to Management

    pay the AE's at actual market value and watch how the sales will start to "magically" flow in.

    Yelp Response

    Jul 7, 2017 – SF Vice President, Local Sales

    We appreciate the feedback! We take pride in our work environment and culture, so we're happy to hear you think it's great. Our compensation philosophy takes a total rewards approach which includes a... More

  8. Helpful (1)

    "its great until its not"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Junior Account Executive in New York, NY
    Former Employee - Junior Account Executive in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Yelp full-time (More than a year)

    Pros

    lots of perks - great company culture - great for place for the competitive and goal-oriented individual - you meet great people

    Cons

    hard to leave if you're good at the job - they'll try to convince you to stay - in plain words, cold calling sucks

    Advice to Management

    more guidance less brainwashing

    Yelp Response

    Jul 7, 2017 – Senior Director and Head of NYC Local Sales

    Thank you for the feedback. We have to agree; our people and culture make this a great place to work! We are continuing to make improvements to our management training program that will provide... More


  9. Helpful (2)

    "Great Company- Difficult job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Chicago, IL
    Former Employee - Account Executive in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Yelp full-time (Less than a year)

    Pros

    The management is wonderful and they want to help you succeed. The open kitchen, coffee bar, and tap after 5 is really a great benefit. Also the insurance is pretty phenomenal.

    Cons

    The position is 100% cold calling. If you are the type of person who is okay with making 85+calls a day, and 2.5+ hours of talk time, then this job is for you.
    - High pressure job / not high enough compensation for the type of work
    - lots of turnover
    -while the managers are fantastic, some would say there's more micro managing than needed.
    - mentally not a sustainable job


  10. Helpful (1)

    "AAE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AAE in New York, NY
    Current Employee - AAE in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Yelp (Less than a year)

    Pros

    great culture and team

    Cons

    cold calling with expectations of making 70+ dials a day

    Advice to Management

    Don't micromanage


Showing 304 of 1,251 reviews
Reset Filters