Yelp Reviews | Glassdoor

Yelp Reviews

Updated 25 Jun 2019

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Found 2117 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
47%
Recommend to a Friend
77%
Approve of CEO
Yelp CEO Jeremy Stoppelman
Jeremy Stoppelman
1199 Ratings
  1. Featured Review

    "Yelp is GR8, not for everybody"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time for more than a year

    Pros

    Trendy tech office with all the perks; food, baristas, ping pong, video games, after hour kegs. Decent base salary, generous commission, Cadillac medical plan, dental, flex spending, 401k, stock plan with options, vacation. Great culture, progressive, tolerant, celebrates all successes, super limited overtime (they just don't wanting you working past 5:30), happy hours, outings etc... Youthful office with high energy.

    Cons

    Pretty much everyone starts as an AE for SMB. It's hard. It's a high volume sale with high metrics. You can't slack off on this job. There is favoritism and it's unchecked. You can switch teams but you need a mentor in-house or you can't move up. Executive management is not transparent enough. Anyone who Googles Yelp gets more information from Yelp management than employees do. It can sometimes be frightening so you have...

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    Advice to Management

    Keep up the good work, don't be afraid to tell your employees everything, even the bad news, we can take it and we read about it anyway. Find a better pathway out of Local Sales, the one you have now is cliquey and some immature ones get promoted over more qualified candidates.

    Yelp2019-06-13
  2. "Just not worth it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Yelp full-time for less than a year

    Pros

    Free food, great benefits, great company values.

    Cons

    The actual job. Cold calling people is the WORST. And the difference between managing styles is just confusing.

    Advice to Management

    Stick to one management style within. It's hard when it seems uncompetitive then your direct manager makes it stressful for you.

    Yelp2019-06-25
  3. "First-tier Culture, Great place for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time for more than a year

    Pros

    Even though Yelp is not a 1st tier tech company comparing to Google, Facebook, it does have the best engineering culture. Hackathon, offsite, snacks and work from home policy, just name it (no dining hall though). Managers care a lot about your growth. They're normally patient and willing to help. They will try their best to help you promote instead of suppressing for higher productivity. Average age is young, great...

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    Cons

    Location is not good for engineers with family. SF is an expensive place and not good for older people. TC is not that competent comparing to other companies but quite generous on RSU.

    Advice to Management

    Keep doing the great job!

    Yelp2019-06-25
  4. "Transition Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive 
    Doesn't Recommend

    I have been working at Yelp full-time for more than a year

    Pros

    Young and 'fun' culture, however, you don't see many people past 3 years which says something about people's happiness. FREE food, flexible -ish hours, depending on how well you do at the job. Good place for recent grads.

    Cons

    Zero rewards other than minor compensation for doing your job- even top performers struggle to make any real money due to chargebacks. Not stimulating, you do the same task every day- cold calling.

    Yelp2019-06-24
  5. "great first job out of college"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive 

    I have been working at Yelp full-time

    Pros

    great training, good people, fun environment

    Cons

    poor management, young managers, job get so tedious

    Yelp2019-06-23
  6. Helpful (1)

    "Cold calling inside sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Chicago, IL
    No opinion of CEO

    I have been working at Yelp full-time for more than a year

    Pros

    Great work life balance! Fun culture, great benefits, free food and coffee. Management is supportive for the most part, and the company overall provides fun incentives to get the job done.

    Cons

    Cold calling inside sales can be tough. You're making 80+ dials to busy business owners who have all heard from us before. Being mentally strong in this role is so so important.

    Yelp2019-06-22
  7. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Yelp

    Pros

    Great insurance and vacation benefits!

    Cons

    This is, no question, high-pressure sales. You are molded and groomed and taught to run your agenda no matter what the customer says to you. Also, commission is given only after you hit a certain level.

    Advice to Management

    Stop taking away the things we love about working here. Lunches, kitchen choices, candy, donuts, contests and prizes.

    Yelp2019-06-21
  8. Helpful (3)

    "Not for those with good morals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Yelp full-time for less than a year

    Pros

    Free lunch and breakfast, choices get repetitive but they have a good mix of healthy and junky. Could get a good manager, could get a bad one, its a lottery. Very cliquey but there are so many people from different backgrounds, you are bound to find some friends.

    Cons

    I think it mainly comes down to Yelp's product. If you genuinely feel bad knowing that youre aggressively pushing them to buy a product they don't need and 9/10 don't work, then don't work here. You will like the job at first, but it's hard to sell something that you don't believe in. the base is ok, but the commission structure is awful and most times unattainable to reach your numbers. Cold Calling is fine in some...

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    Advice to Management

    Management can breathe down your neck alot depending on your performance.

    Yelp2019-06-21
  9. "Online Advertising"

    StarStarStarStarStar
      Current Employee - Mid Market Account Manager 

      I have been working at Yelp full-time

      Pros

      Tons of learning experiences and growth mindset.

      Cons

      Communication can be spotty on changes and updates.

      Yelp2019-06-20
    • "Awesome place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Account Executive 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Yelp full-time

      Pros

      Monday through Friday Kitchen Your own desk

      Cons

      Nothing, I love this job

      Yelp2019-06-20
    Found 2117 reviews