Yelp Reviews | Glassdoor

Yelp Reviews

Updated September 20, 2017
1,265 reviews

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3.2
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Yelp Co-Founder & CEO Jeremy Stoppelman
Jeremy Stoppelman
781 Ratings

1,265 Employee Reviews

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Pros
Cons
  • at the end of the day you are just cold calling business owners (in 102 reviews)

  • Work life balance is a bit off for those that are dedicated producers (in 32 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (44)

    "Sales MBA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in San Francisco, CA
    Current Employee - Senior Account Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time (More than a year)

    Pros

    I spent almost 2 years at Yelp. It's a rollercoaster. Full of great colleagues, awesome mentors, and a challenging job (but once you get the hang of it you'll pitch-on-the-fly and feel like a boss).

    You are responsible for the full sales cycle. From introduction to close. You will have difficult conversations about selling them Yelp ads with SMB prospects. It's challenging, but what you will also have a team, an organization, readily available for you to learn and execute with.

    I owe everything I know about my profession to this opportunity I got here.

    Thanks Yelp! :)

    Cons

    It's tough.

    This is not meant for someone that isn't ready to live in a role where you will live in failure. The beautiful part of the role is when, you execute... it's extremely gratifying! :)

    Advice to Management

    More paths available to those that want to challenge their skillsets to in a different capacity. The management path is awesome... Some are better individual contributors, like me! :)

    Also compensate better! You're not competitive amongst the other AE roles in the bay area...


  2. "What a ride!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yelp (More than 5 years)

    Pros

    Amazing co-workers
    Challenging projects
    Great team environment
    Room for growth
    Food and beer

    Cons

    Pay was pretty low for industry and location

    Advice to Management

    I loved my time here, your ability to create a management culture that allowed people to develop their careers was truly exceptional.

  3. "awesome company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Phoenix, AZ
    Current Employee - Sales in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time (More than a year)

    Pros

    love coming to work everyday

    Cons

    none that I can think of


  4. "Career advancement and benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Scottsdale, AZ
    Former Employee - Account Manager in Scottsdale, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Yelp full-time (More than 3 years)

    Pros

    - Very high energy and positive culture
    - Care about their own
    - Benefits and perks are above par for the industry
    - Can advance quickly into management and new roles

    Cons

    - Sales team can be a revolving door
    - Lack of commission structure or bonuses for AM/Operations/Finance teams
    - Rapid growth leads to confusion or direction at times


  5. "Lackluster at best"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Yelp full-time

    Pros

    Good experience, decent people, pretty fast paced environment.

    Cons

    The product isn't amazing, the perks are lackluster at best, and there isn't much room for advancement


  6. "Great Job to Learn From"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yelp full-time

    Pros

    The training was fantastic and the people are great. They make a difficult job a lot of fun.

    Cons

    Tough job in itself and you really need tough skin.

    Advice to Management

    Focus less on the number constantly and make sure to focus on coaching opportunities as well.


  7. "Amazing Company, Hard Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Scottsdale, AZ
    Current Employee - Account Manager in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time (More than a year)

    Pros

    Amazing Culture, great benefits, and very supportive management

    Cons

    Handling angry clients and difficult situations

  8. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Chicago, IL
    Former Employee - Account Executive in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Yelp full-time (Less than a year)

    Pros

    Great office and amazing co-workers still good friends with most of them.

    Cons

    Lots of pressure to hit call metrics every day, everything is recorded and you must have 2+ hours of talk time per day and 80 dials. The entire job is cold calling on a tight leash. The office is essentially a giant call center.


  9. Helpful (1)

    "Community Promotion Part of Company is Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Media Coordinator/Event Promoter in Miami, FL
    Current Employee - Social Media Coordinator/Event Promoter in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp part-time (More than a year)

    Pros

    Get to go to tons of events and really get to know the city you are in better and meet great people at the same time.

    Cons

    Didn't really have any cons.

    Advice to Management

    Promote from within your own teams more for the community management roles instead of choosing people that aren't familiar with the Elite yelpers and wha they like.


  10. "Account Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yelp full-time

    Pros

    Best career ever. I would suggest anyone apply to this position if you like working with great people

    Cons

    None that i can think of


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