Yelp 1,005 Reviews | Glassdoor

Yelp Reviews

Updated February 25, 2017
1,005 reviews

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1,005 Employee Reviews

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Pros
  • fully stocked kitchen, young culture (in 65 reviews)

  • Work Life Balance is great with no work outside of the regular 830-530 (in 45 reviews)

Cons
  • but that business owners mostly deride ("I can't believe that Yelpers are allowed to write whatever they want (in 85 reviews)

  • Work/life balance is essentially non-existent unless employee is very good at saying no (in 27 reviews)

More Pros and Cons

  1. "Great first Sales job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Scottsdale, AZ
    Former Employee - Senior Account Executive in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yelp full-time (More than a year)

    Pros

    Great training, great ramp-up period, anybody will help you if you ask for it.

    Cons

    There is a lot of favoritism across the board. On a day to day basis, you can get sworn at and stuff a lot because its Yelp, so don't take the job if you can't handle it.

    Advice to Management

    A lot of managers do not seem to help their reps in the direction that they want to go in the company.


  2. "Great Co"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Yelp full-time

    Pros

    Great culture, young, fun, perks

    Cons

    Somewhat stressful, difficult work life balance


  3. Helpful (1)

    "Great first job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in New York, NY
    Former Employee - Account Executive in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yelp full-time (More than a year)

    Pros

    Yelp was a great place to get my career started and learn how to sell.

    Cons

    There are not a lot of options to move around in the company in non-sales roles.

    Advice to Management

    There is a lot of talented people that come through the door that could contribute to the organization in a non-sales role.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Sales Account Exec"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yelp full-time

    Pros

    the people, the work environment, culture, and the benefits!

    Cons

    lots of cold calls, outbound dials.

    Advice to Management

    Great management team, always making sure they are doing the best they can! They truly care about your success within the company.


  6. "Not worth the stress..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Chicago, IL
    Former Employee - Account Executive in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Yelp full-time (Less than a year)

    Pros

    The fully-stocked kitchen, amazing insurance, and coffee coffee coffee. But trust me, the honeymoon wears off quickly.
    I had some amazing coworkers as well which developed into great friendships.

    Cons

    The environment seems too much like college and some of the managers should not be in their current positions. Please start hiring managers with experience, not just good sales reps.
    Also, the job is stressful and everyone seems to hate it. I watched people around me drop like flies & that is why they are continuously hiring because people don't last. There's a reason for that...pay your employees more money so they can afford to live! I knew plenty of my coworkers wih part-time jobs on the weekends just to be able to pay their bills....not good.

    Advice to Management

    Start treating reps with more respect and as adults. Especially those that are older than you. Just because you are my manager, doesn't mean I'm a youngster.


  7. "Great First Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time

    Pros

    Really fun work environment with great co-workers and office perks (full kitchen, kegs, benefits etc)

    Cons

    The day to day of the job can be a little repetitive. Making about 80 dials a day is somewhat draining


  8. "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Scottsdale, AZ
    Former Employee - Account Executive in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Yelp (Less than a year)

    Pros

    Great benefits with no waiting period, exciting/young environment, fully loaded kitchens with free food

    Cons

    Cold calling, monthly quota requirements, weak base salary


  9. "Have a plan to get out after a year"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yelp full-time

    Pros

    food, thats really all thats a pro

    Cons

    everything else, seriously, and don't get attached to any of your coworkers


  10. "monotonous job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time (Less than a year)

    Pros

    great culture
    managers care
    benefits
    training is great

    Cons

    cold calling. all. day. long. 80 calls expected, 2 hour minimum talk time.
    never any change in your day. if youre not pitching youre calling businesses leaving voicemails and getting hung up on all day long.
    They are not upfront about the commission structure. you pretty much have to make your salary for the company in order to start making commission
    work-life balance is rough. 830-530, often expected to stay later.
    micro-managed, managers are looking at your metrics all day long.
    they say 5 promotions in 2 years, some promotions doesnt involved a pay increase, just a title change

    Advice to Management

    no need to come in at 830 when most businesses aren't even open yet.


  11. "Really enjoyed my time here"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    Overall great environment. Somewhat competitive, goal-oriented, great benefits

    Cons

    Not really a con, but if you don't meet sales goals you don't keep your job



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